Links to Recorded Webinars

Links to Recorded Webinars

Eligibility Manager 101

Date Held: Thursday, March 5th

Webinar Documents: Eligibility Manager Webinar PowerPoint , Eligibility Enrollment document

Recorded Webinar Link: http://practiceinsight.com/webinars/Eligibility Manager.wmv

Webinar Summary: Did you know that through Eligibility Manager customers can save office time by verifying patient eligibility electronically. During our Webinar we will be discussing the following topics:

·  Overview of Eligibility Manager

·  270 Eligibility Request/Eligibility Flat File

·  Viewing 271 Eligibility Response Files

·  Printing Eligibility Response Reports

·  How to enroll for Eligibility

Create Customer and Provider Records with Confidence

Date Held: Wednesday, April 8th

Webinar Documents: Customer and Provider Setup PowerPoint , Customer and Provider Setup document

Recorded Webinar Link: http://practiceinsight.com/webinars/Customer Record Setup.wmv

Webinar Summary: Did you know that proper customer and provider record setup can eliminate claim loading errors, claim formatting issues, and other payor rejections. During the webinar we will review:

·  Customer, Provider, and Doctor ID record setup

·  Exceptions

Increasing Customer Revenue with Clinical Claim Scrubbing

Date Held: Tuesday, April 21st

Webinar Documents: Increase Customer Revenue with Clinical Claim Scrubbing PowerPoint

Recorded Webinar Link: http://practiceinsight.com/webinars/Clinical Claim Scrubbing.wmv

Webinar Summary: Are you interested in ways to increase revenue with Practice Insight? Clinical Claim Scrubbing can increase a provider's reimbursement by identifying claim and coding errors. As you enroll providers in this value-add service you will also see increased monthly revenue. Marla Harmon, Vice President of Operations at MEGAS, joined us on this webinar to teach more about this value-add service. In this webinar you will learn:

·  What is Clinical Claim scrubbing

·  Which Clinical Claim Scrubbing edits are provided by MEGAS

·  How to read Clinical Claim Scrubbing Reports

·  How to fix Clinical Claim Scrubbing Edits

·  How Clinical Claim Scrubbing Integrates with Practice Insight

·  How to sell Clinical Claim Scrubbing to your customers

Automated MEGAS Registration Webinar

Date Held: Wednesday, June 10th

Webinar Documents: Automated Clinical Claim Scrubbing Registration document

Recorded Webinar Link: http://practiceinsight.com/webinars/Automated Registration Process.wmv

Webinar Summary: Practice Insight has worked with MEGAS, LLC to automate the Clinical Claim Scrubbing registration process. Vendors will now be able to register a customer for Clinical Claim Scrubbing during the customer setup process. The webinar will cover the following topics:

·  Overview of the new Clinical Claim Scrubbing registration process

·  Vendor setup and registration field requirements

·  Vendor "Click to Accept” contract

·  Customer setup and registration field requirements

·  Customer "Click to Accept" contract

ERA Manager Implementation Webinar

Date Held: Monday, June 15th

Webinar Documents: ERA Manager Implementation PowerPoint

Recorded Webinar Link: http://practiceinsight.com/webinars/ERA Manager Implementation.wmv

Webinar Summary: Now that you have a customer interested in ERA Manager what do you do to implement and train that customer? In this webinar we will walk through the process of helping a customer go live on ERA Manager. This webinar will cover the following topics:

·  Ideas for doing a ERA Manager demo

·  Utility for restoring 30 days of customer ERA data

·  How to setup a customer for ERA Manager

·  Reviewing ERA Manager data

·  Tips for training a customer on ERA Manager (suggested Training Outline)

·  ERA Manager and Task Manager Integration

Claim Manager 101

Date: Thursday, July 23rd

Webinar Documents: Claims Manager 101 document

Recorded Webinar Link: http://practiceinsight.com/webinars/Claim Manager 101.wmv

Webinar Summary: Did you realize that you can change the order of transactions on a claim by clicking ‘u’ on your keyboard? In our Claim Manager 101 webinar participants will be instructed on:

·  Claim Manager and Transfer Files functionality

·  Shortcut keys in Claim Manager and Transfer Files

·  Top 10 most frequently asked questions about the application

Claim, ERA, and Eligibility Enrollment

Date: Thursday, July 30th

Webinar Documents: Enrollment Webinar PowerPoint

Recorded Webinar Link: http://practiceinsight.com/webinars/Claim ERA and Eligibility Enrollment.wmv

Webinar Summary: Do you know what the process is for adding an additional provider to a Practice Insight enrollment? Please join us for training where we will review:

·  EDI enrollment

·  How to know which payers require enrollment

·  Where to get enrollment forms

·  How do to avoid problems for the customer

ANSI Troubleshooting

Date: Wednesday, August 5th

Webinar Documents: ANSI Troubleshooting PowerPoint

Recorded Webinar Link: http://practiceinsight.com/webinars/ANSI Troubleshooting.wmv

Webinar Summary: Have you ever been confused by cryptic payer or clearinghouse responses? Have you wanted to learn more about the ANSI format and terminology? Then please join us for our ANSI Troubleshooting webinar. We will review:

·  ANSI File format and structure

·  ANSI terminology

·  How to decipher ANSI-laden payer responses

·  How to identify ANSI errors and correct data

August Software Release

Date: Thursday, August 6th

Webinar Documents: August Software Release Notes

Recorded Webinar Link: http://practiceinsight.com/webinars/August Software Release.wmv

Webinar Summary: The August software release will include software fixes and new product features. Some of the new features include:

·  Ability to sort tasks in Task Manager

·  Create secondary claim from a primary claim

·  Option to Print All Selected Claims on a CMS or UB form

·  Claims can now have multiple PWK segments.

Permissions

Date Held: Friday, August 7th

Webinar Documents: Practice Insight Permissions Grid

Recorded Webinar Link: http://practiceinsight.com/webinars/Practice Insight Permissions.wmv

Webinar Summary: Would you like to know which permission corresponds to different functions within the application? In this training we review:

·  Customer and Vendor Permission Grid

·  Permissions associated with application function

·  The differences between permission levels

Create Secondary Claim Feature

Date Held: Thursday, August 27th

Webinar Documents: Create Secondary Claim feature document, Secondary Electronic Claims document

Recorded Webinar Link: http://practiceinsight.com/webinars/Create Secondary Claim.wmv

Webinar Summary: With the secondary claim feature, customers can now create a secondary claim from a primary claim that has been uploaded. This webinar will review:

·  Permissions associated with the feature

·  Enhancements to editing primary and secondary claims

·  How to use the Create Secondary Claim feature

Task Manager

Date Held: Wednesday, September 16th

Webinar Documents: Task Manager PowerPoint, Task Manager Documentation

Recorded Webinar Link: http://practiceinsight.com/webinars/Task Manager.wmv

Webinar Summary: Task Manager is an integrated part of ediInsight that allows a user to create tasks. These tasks will assist customers in creating a product workflow in Practice Insight, ensuring that important EDI transactions are followed up on. In this webinar will review:

·  Task Manager application

·  Creating tasks in Task Manager

·  Working tasks through Task Manager

·  Recommended Tasks

·  Task Manager Implementation

October Software Release

Date Held: Wednesday, October 7th

Webinar Documents: October Release Notes

Recorded Webinar Link: http://practiceinsight.com/webinars/Task Manager.wmv

Webinar Summary: Practice Insight will release the October Software Release the weekends of October 9th and October 16th. The October Software Release will include software fixes and new product features. Some of the new features include:

·  Enhancements to Change Logs

·  Enhancements to ERA Manager

·  Additional filters added to Claim Task

·  Ability to send statement files SFTP

·  Ability to customize the type of claims sent for Clinical Claim Scrubbing

2011 Summer Software Release

Date Held: July 27, 2011
Webinar Documents: 2011 Summer Software Release Webinar Notes

Recorded Webinar Link: 2011 Summer Software Release Webinar

Webinar Summary: This webinar covers the items released in the 2011 Summer Software Release. Some of the new features include:

·  Dental Claim functionality

·  ANSI 5010 functionality

·  EDIFECS claim testing for 5010 claims

·  Report Manager enhancements

·  Pay-To Provider Conversion Utility

·  Addition of the Fields table to Admin Tools

·  Rule Condition Enhancements