Pre-Paid Parcel/Carrier Pickup Clarification

Pre-Paid Parcel/Carrier Pickup Clarification

Pre-Paid Parcel/Carrier Pickup Clarification
In order to receive credit in Column 23 (Parcels Accepted), a carrier must weigh, rate and affix postage to the item.

Carriers are not required to go to the customer’s door to collect mail for any reason other than a carrier pick up request, which should include at least one qualifying piece (Priority, Express, International, Merchandise Return Service, Parcel Return Service). One event credit will be provided in Column 21 even if the official pickup request results in no qualifying pieces being collected.

There will only be one credit in Column 21 (Carrier Pickup Request/Prepaid Parcel Event) per address.

Essentially, there are two events that qualify for the 90 second credit provided in Column 21; (1) Carrier Pickup notification and (2) acceptance of pre-paid parcel(s) in excess of 2 pounds not associated with carrier pickup. If both events are performed at the same address, only one credit is given in Column 21.

If a customer leaves a note in the mailbox requesting the carrier come to the door, the carrier is under no obligation to honor the request. Such request from customers should be discussed with local management. Mail collected in this instance will be credited as appropriate in Column 20 (Letters and Flats) or Column 21 (Carrier Pickup Request/Prepaid Parcel Event) and Column 22 (Carrier Pickup Items/Prepaid Parcels over 2 pounds) or Column 23 (Parcels Accepted). If a carrier goes to the door and picks up a parcel that qualifies under Column 23 with no other qualifying piece(s) under Column 22, then no credit is recorded in Column 21.

If a carrier is instructed by their manager to dismount and go to a customer’s door to collect pre-paid parcels; the carrier would receive credit in Column 21(Carrier Pickup Request/Prepaid Parcel Event) for the event and the mail collected will be credited as appropriate in Column 20 (Letters and Flats) or Column 22 (Carrier Pickup Items/Prepaid Parcels over 2 pounds) or Column 23 (Parcels Accepted). If a carrier goes to the door and picks up a parcel that qualifies under Column 23 with no other qualifying piece(s) under Column 22, then no credit is recorded in Column 21.

A sack of pre-paid parcels collected is credited in Column 21 (Carrier Pickup Request/Prepaid Parcel Event) and Column 22(Carrier Pickup Items/Prepaid Parcels over 2 pounds). If the carrier is required to scan items contained in the sack at the delivery point, the carrier would receive individual credit as appropriate. If the carrier is required to empty the sack upon return to the post office, additional credit is provided in Column 17(Other Suitable Allowances).

If a carrier accepts a pre-paid parcel, Merchandise Return Service (MRS) or a Parcel Return Service (PRS) over 2 pounds at the mailbox or at the delivery point (such as a business where a dismount and distance is provided) credit is provided in Column 21(Carrier Pickup Request/Prepaid Parcel Event) and Column 22(Carrier Pickup Items/Prepaid Parcels over 2 pounds).