Principles of Management

Principles of Management

& Production

MGT 3114-01

Fall 2015 August 11, 2015 edition

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MGT 3114 Description and Objectives: (Prerequisites: EC 2113, BQA 2113, and junior standing). Four hours lecture. Students will learn Management principles for all organizations including planning, organizing, leading, and controlling as well as the purposes, methods, tools, and procedures of production management. Students will practice these objectives in class and assignments.

Class

MGT 3114 – 01, 10:00-11:40AM, Monday & Wednesday, McCool 100, Rogers Auditorium

Professor Teaching Assistant

Dr. Allison W. Pearson* Mr. Nathan Hammond

302V McCool Hall 313C McCool Hall

325-7015 (office) 324-7806 (home)

Office hours: MW, 8:00-10:00AM & 3:00-5:00PM

Office hours: MW, 8:00-9:30AM & 3:00-4:30PM

* In addition to office hours, please come by my office, call, or e-mail me any time you need assistance.

1. Play Fair and Be Honest.

MSU Honor Code

The use of ANY unauthorized materials, persons, or other resources to complete assignments, quizzes, homework, or any work in this course will constitute Academic Misconduct. Use of a cell phone or computer during an assignment or exam will constitute Academic Misconduct. Assume that all work should be conducted individually and without assistance, unless instructed otherwise.

http://www.honorcode.msstate.edu/policy/

"As a Mississippi State University student I will conduct myself with honor and integrity at all times. I will not lie, cheat, or steal, nor will I accept the actions of those who do."

Upon accepting admission to Mississippi State University, a student immediately assumes a commitment to uphold the Honor Code, to accept responsibility for learning, and to follow the philosophy and rules of the Honor Code. Students will be required to state their commitment on examinations, research papers, & other academic work. Ignorance of the rules does not exclude any member of the MSU community from the requirements or the processes of the Honor Code. For additional information visit: http://students.msstate.edu/honorcode/

Title IX of the Equal Opportunity in Education Act

MSU is committed to complying with Title IX, a federal law that prohibits discrimination, including violence and harassment, based on sex. This means that MSU’s educational programs and activities must be free from sex discrimination, sexual harassment, and other forms of sexual misconduct. If you or someone you know has experienced sex discrimination, sexual violence and/or harassment by any member of the University community, you are encouraged to report the conduct to MSU’s Director of Title IX/EEO Programs at 325-8124 or by e-mail to

. Additional resources are available at http://www.msstate.edu/web/security, or at http://students.msstate.edu/sexualmisconduct/

Support Services

Students who need academic accommodations based on a disability should visit the Office of

Student Support Services, 01 Montgomery Hall, call 662-325-3335, or visit the website at

www.sss.msstate.edu.

2. Attend class with the intent and desire to really learn.

Absences

Roll will be taken at each class meeting via seat assignments. Absences will be posted daily on the course website.

· If you are late for class or leave early you will be counted absent, and you will earn a 0 on any work.

· If you arrive late for an exam, you may not be allowed to take the exam or your grade on the exam may be reduced.

· If you miss class for any reason, it is your responsibility to keep up with the course. I am happy to answer questions about the material after you have reviewed the texts, assignments, and notes.

· After the third unexcused absence, each unexcused absence (up to a maximum of 20 unexcused absences) will result in a 2 point reduction from the student’s final average in the course. For example, if a student completes the course with an 82 average and has 10 unexcused absences, 14 points (7 unexcused absences over the limit of 3, times 2 points/each) will be deducted from the 82 average for a final grade of 68, or a D in the course.

Why? Because most managers would be fired after their first “unexcused” absence. Diligence, persistence, self-discipline and yes, showing up, are important managerial behaviors – so we are going to practice these principles in this class.

Excused Absences: MSU Academic Operating Policy 12.09 - Class Attendance and Reporting Absences

Excused absences (http://www.policies.msstate.edu/), where there is sufficient documentation, include:

• Participation in an authorized university activity.

• Death in a student’s immediate family.

• Participation in legal proceedings or administrative procedures that require a student’s presence.

• Religious holy day.

• Illness that is too severe or contagious for the student to attend class.

• Required participation in military duties.

• Mandatory admission interviews for professional or graduate school which cannot be rescheduled.

If you absolutely must miss class and you wish to obtain an excused absence and make up missed course-work, it is your responsibility to:

(a) Provide documentation of an excused absence and schedule any make-up work within 3 days of your missed assignment. If you wait beyond the 3-day time limit, you will not be allowed to schedule or take make-up work and will receive a 0 for the assignment or exam. From AOP 12.09 “Students must obtain valid documentation from a physician that contains the date and time the student sought medical consultation and/or treatment; and, present that documentation upon returning to class. Based on documentation, the instructor decides whether the illness or injury constitutes an excused absence for that class.” If you miss a scheduled make-up assignment, you will receive a 0.

(b) On your documentation for an excused absence include

1. Your name and seat number

2. Section of course you are enrolled in

3. Date of class missed

All other absences will be unexcused.

3. Use the Required Materials

(a) Fundamentals of Management*, 7th edition, by Griffin. South-Western CENGAGE publishing, printed text

ISBN: 9781133627495. Ebook ISBN: 9781133589426

We will use ONLY the book (print OR ebook) in class, however, the publisher has created a special, lower-priced bundled package of the book, their study materials, and access to the E-book for you through Barnes and Noble. It is entirely up to you whether you buy the bundle or not. The bundle of text, study materials, and ebook access ISBN 9781285713243

(b) Operations Management*, 11th edition, custom edition, by Stevenson. McGraw-Hill Irwin. ISBN: 9781259187919

Purchase either the print or etext version. For the etext, ISBN 9781121680814

(d) Calculator: You may only use a basic arithmetic function calculator for in-class assignments and exams. You may not use a calculator with data storage capability or a graphing calculator. You may not use a cell phone.

(e) #2 pencil for exams

* The custom published Operations Management text contains only the chapters we will cover in the course. It is a subset of the original, hard-back full edition.

(f) Your MSU student ID. Have your ID with you for every class meeting.

4. Be adequately prepared for this course (and your career).

(a)Pre-requisites

Junior level standing (60 hours), and BQA 2113 (or ST2113 or equivalent to Stats I).

(b) Pay attention in class & show that you are paying attention.

In class: Listen. Engage your mind. Think about what we are discussing. Become part of the discussion. Ask questions. In your career: What would a manager think about a disinterested employee? Employee texting? Employee sleeping?

In class: I use a combination of materials from the book, the website, videos, The Wall Street Journal, in lectures. I write exams based on what I emphasize in class lectures. Notes are essential to help you recall the information.

In your career: In a career, you must be prepared for whatever is thrown at you, whether it occurs in a meeting, a phone call, an e-mail etc. To keep up with ideas and tasks, write them down.

(d) Read the textbooks.

In class: The texts contain incredibly useful information. Why not use them?

In your career: If your manager gave you a report to read, and you simply chose not to, what would happen?

(e) If you don’t understand a topic and/or don’t understand why it’s relevant, ASK.

In class: It is my job to find a way to communicate this material to you and help you understand it. If you don’t
understand a topic, you can’t learn. If you don’t learn, you don’t pass the exams. If you don’t pass the exams, you don’t earn the degree. I promise to work hard to help you understand and grasp the course material. Just ask me.

In your career: If your manager gave you a project but you didn’t understand it, what should you do?

(f) Be prepared to answer questions in class.

In class: I will call on you, directly, by name and often. Instead of going into shock when you hear your name called, be prepared with an answer. If you are nervous about speaking, write down your answers before class.

In your career: What would happen to an employee who often told the manager “I don’t know”?

(g) Do your work.

In class: If you aren’t prepared for class, you aren’t going to get much from class. And you will likely be uncomfortable when I call on you. Do your homework.

In your career: The same is true in your career. If you aren’t prepared, you will likely not be successful. If an employee doesn’t do his/her job, the manager will likely ………….

5. Know and Embrace what you are getting into in the course.

Course Objectives

The Management half of this course is designed to convey the basic concepts of the management function in organizations, including defining management, history of management, business environments, ethics, planning, strategy, organizational structures, job design, human resources, motivation, leadership, employment law, teams, communication and organizational control.

The Production Management half of the course is designed to examine the specific management processes used to create goods and services. This section of the course will cover production strategies, decision making, forecasting, capacity planning, facilities layout, quality, statistical process control, inventory management, and just-in-time management techniques.

6. Contribute to class in a professional manner, rather than distract from it.

(a) Voluntarily participate in class discussions

“I don’t know” is not an acceptable answer. Try to keep up and understand. Try to have FUN learning. When you don’t know an answer, be prepared to ask an articulate question regarding what you do not know. Communicating clearly is an important managerial skill.

(b) Don’t disrupt class

Use of cell phones, ipads, laptops and other electronic devices for anything other than class notes and activities are prohibited in this class. In-coming calls, texting, surfing the web, using headphones, vibrating phones, and other non-class activities disrupt the entire class. Use of cell phones and any other electronic devices will result in the loss of 10 points on an exam grade for each incident. Likewise, should my cell phone ring during class or should I text in class, I will give each of you 10 points.

7. Communicate effectively.

(a) Seating & Special Needs

Seating will be assigned after the 1st week of the course. The seating chart for your class will be posted on the course web-site. Know your seat & your seat number. You should sit in your assigned seat for every class meeting and exam. Failure to do so may result in a 0 on assignments and/or exams. To request a specific seat, print, complete, and turn in during the first week of class the seating request form on the course website.

(b) Ask questions any time you don’t understand.

8. Be a good steward of the resources that we share.

The Rogers auditorium was built with a combination of tax dollars and private funds. The renovations completed in 2006 were paid for entirely with private donations. We have a responsibility to the taxpayers of Mississippi and the private donors to use these facilities responsibly. In this class we will adopt the principles of “Leave No Trace” and “Serve the Next Customer” by implementing the following:

1. At the end of class, remove anything you bring into the classroom with you.

2. Take newspapers to recycling containers.

3. Pick up what others before you left.

1. Evaluation

Your grade in the course will be calculated as the simple average of 6 grades (5 exams & your assignment average):

Grade in Course = Exam 1 + Exam 2 + Exam 3 + Exam 4 + FINAL + Assignments Average

You will receive the grade you earn in this course. Grades are based on a 10-point scale. I most definitely do not simply give points.

2. Exams

Exams will consist of a combination of multiple choice and short answer questions, as well as problems. Grades will be posted on-line and can be checked at any time. See "On-line student information system" shown below to register for and use the on-line system. If you dispute a grade in the on-line gradebook, you must contact me in writing via e-mail within 3 days of the posting of the assignment or exam grade. After each exam, an exam results review session will take place outside of class for you to review your exam results. Take advantage of it. If you can’t make the review session, you can schedule an appointment during the week following the exam.

3. Assignments

Assignments will consist of homework problems, cases, in-class assignments, on-line quizzes & pop-quizzes.

(a) Assignments can only be completed and turned in by the student present in class for the entire class meeting the day the assignment is due. If you are not present in class, but your homework is turned in, you will receive a 0 on the assignment.

(b) Show your work on all homework problems. Failure to do so will result in a 0 for the assignment.