We are hoping to update the waiting room and would welcome your comments as to how this area could be improved. Please give details below:
§ Nothing wrong with the waiting room it’s fine! Maybe a lick of paint – nice colours and some music periodically, like there was when I came back to live in South Brent in 2002 (1st morning I came there was Pink Floyd – lovely!) . The toys are still the toys which all children love but could be updated and with less/no plastic!
§ Layout good for chatting and for children ‘playing’ but seating quality could be improved. Apart from splits in cushions, it is good.
§ Water machine (drinking)
§ Have a ‘virtual’ fishtank
§ Just keep it as happy as it is at the moment!
§ It seems fine to me, thank you.
§ New seating
§ Less agonising seats. Some distracting screen?
§ Make seating more informal
§ We like it as it is, can be a bit hot in the summer
§ Not so hot!! Please don’t have loads of seats all facing each other!!
§ Please can we have some higher chairs?
§ I am delighted the screen has gone. I believe the notices should only be in reception and not in the waiting area. I enjoy the map of South Brent and my children loved the playhouse when they were young. The shrubs need pruning properly outside the window!
§ It is very hot in the waiting room, and can be unbearable at times.
§ Maybe some plants? Other than that (and the colour of the seats – maybe blue?) I like the layout and brightness.
§ THANKS
§ A water machine would be nice.
§ We are so lucky to have this surgery!
§ More colourful
§ Some nice photos/art of the countryside and sea, could even have mini-exhibitions. Bigger plant! Change seat layout? One easy display area for leaflets and themes.
§ Slightly lower seats would help those with shorter legs, with perhaps a fewer higher ones with arms for those with mobility problems.
§ Waiting area is fine in general – just a thought – how wheelchair friendly is it? ?need wider doors or bigger turning areas and may be less a seat or two so there is room to park?
§ Some paintings to brighten the area
§ A TV would be great or radio. New seating also as there are holes on the seats which pull on your clothes.
§ A cold water drink machine?
§ Re-upholster seating. Use air conditioning during hot weather
§ The seating arrangement is good – wouldn’t like to see rows of seats. Re-decoration and re-upholstery would probably do the job!
§ New chairs. Decorate.
§ More comfort maybe
§ Leave it to the experts!
§ Books and toys for kids are always useful for keeping them quiet but otherwise great – thanks
§ I hope the mural can be kept or repainted. I have no particular concerns with the existing format.
§ I love the ginger cat!
§ Ban sick people!
§ Bright pictures (flowers/country scenes)
§ New cloth seats would be nice. Water drink dispenser would be good!
§ Seems to work efficiently – could be a bit more cheerful, something colourful rather than magnolia! Maybe a bit more artwork.
§ Can be a bit too hot, otherwise great. Fabulous Health Centre – we are lucky to have you!
§ Excellent that you are helping us to update.
§ TV – more colour instead of white. Update
§ Excellent service x 2
§ More wheelchair accessibility would be good
§ We found the room nice and comfortable . Maybe more children’s toys, books, bigger space.
§ Can’t think of anything, thank you.
§ Radio/music in background
§ The waiting room is fine
§ I think it works well – lots of seating, lots of magazines and always warm!
§ Shaded windows so that it does not get too hot
§ More artwork
§ Very happy with the Health Centre as a whole
§ It works well as it is!
§ Waiting room seems fine
§ Improved comfortable seating would be appreciated
§ New seating and flooring
§ Perhaps on your list of doctors you could have some directions to their rooms – presuming you have an automated calling service.
§ I hardly every use it but a comfy seat and variety of magazines is all I need.
§ Noticeboards for posters look neater. Bright warming colours. Like the TV calling the next appointment.
§ The seating needs some thought as its sometimes difficult to traverse over people’s legs etc.
§ Not sure how seating could be improved, but toys that don’t/can’t make a lot of noise would be a boom for older patients who are not feeling well!
§ Perhaps a bit of low music while we are waiting or a television screen
§ Already excellent
§ More toys/books for children
§ A separate area for children
§ More children’s toys etc.
§ Water in waiting room would be appreciated – thank you
§ New seating – currently looks a bit dated
§ I am happy with the surgery
§ Magazines/books for older children
§ Not really, it is always clean, warm and peaceful – just what you need when not feeling well, although perhaps the lighting maybe a little too bright – but that could be me!
§ More ventilation please!