Frances K. Hoffmeyer

730 Hunter Blvd.

Lansing, MI 48910

Phone:(517)712-5069

Email:

OBJECTIVE:To obtain a position that will enhance and further develop current skill sets; I am hoping for new

learning and growth opportunities that will take advantage of my experience and education.

QUALIFICATIONS

Ability to organize, delegate, prioritize and meet deadlines

Ability to multi-task and adapt to changing business environments

Excellent written and oral communication skills

Highly developed problem-solving skills

Ability to work with others in team environments

Strong computer skills in various applications: Web navigation, Microsoft Outlook, Microsoft Office (including Word, Excel, Access and PowerPoint)

Strong sense of ethics, especially in confidentiality

** Notary Public in State of Michigan - commission expires 12-28-2017

EDUCATION

1992-1996Diploma, Okemos High School

2003General Associates Degree, Lansing Community College

EMPLOYMENT

2008 to presentMortgage Center Title, LLC Holt, MI

Escrow Closing Officer/Office Manger

Developed a new closing process allowing our company to reach a wider client base, decrease costs and increase revenues

●Assisted in recruiting and interviewing office personnel; trained employees in accordance with company standards, managed employees and provide feedback on job performance for annual review by direct supervisors

Complete real estate escrow transactions by determining requirements, clearing title, assembling, preparing and reviewing closing documents

Accurately account for and document all monetary receipts and disbursements of funds for all loan transactions and maintain accurate financial records

Obtain clear title by ordering title reports and resolve title defects shown on reports; satisfying existing liens and encumbrances against property or principals

Act as liaison between financial institution and member and assist both parties to ensure a smooth closing transaction; determine escrow requirements by studying and clarifying buyer, seller and lender instructions

Travel to financial institutions across the State of Michigan to personally conduct and complete closing transactions by reviewing and explaining documents to parties, answering questions, check documents for completeness and accuracy, and obtain signatures

Verify transactions follow federally regulated lending guidelines, State of Michigan statutes and County recording requirements

General office duties include: scheduling closings for multiple offices and locations, answering multi-line phone system, proficiently operating several computer systems and various office equipment, maintain electronic records of all transactions, maintain office inventory

2007–present Ann Taylor Loft East Lansing, MI

Associate/Sales Lead (part time employment)

Top Selling Associate in 2009 and consistently Top Associate to Loft Loves Rewards Card

Manage Associates to assist them in translating core values of the Company to the Client and provide a delightfulclient experience

Responsible for opening and closing procedures and overseeing daily operations; this includes providing exceptional customer service, delegating tasks to other employees, preparing daily banking, monitoring and replenishing inventory

Accurately reconciling daily receipts and preparing bank deposits

●Loft Loves Rewards Credit Captain February 2010 through July 2010

●2008 Co-Captain for Race for the Cure

2005-2008First American Title/Briarwood Title Agency Lansing, MI

Escrow Closing Officer

Complete real estate escrow transactions by determining requirements, clearing title, assembling, preparing and reviewing closing documents

Accurately account for and document all monetary receipts and disbursements of funds for all loan transactions and maintain accurate financial records

Complete closing transactions by reviewing and explaining documents to parties, answering questions, check documents for completeness and accuracy, and obtain signatures

Verify transactions follow federally regulated lending guidelines, State of Michigan statutes and County recording requirements

General office duties include: scheduling closings for multiple offices and locations, answering multi- line phone system, proficiently operating several computer systems and various office equipment, maintain

electronic records of all transactions.

2002-2005The Benham Group, Briarwood Realty Lansing, MI

Administrative Assistant/Licensed Realtor

Licensed Realtor in State of Michigan

Prepare marketing material for listed homes

Update and maintain website

Schedule showing of homes and record and maintain feedback logs

Process details of real estate transactions from the time an offer is accepted to the scheduling of the real estate closing

1998-2002Kildea Kar Kare Williamston, MI

Assistant Manager

Member of Management team that opened a new convenience store/gas station, with focus on planning

and executing marketing events to promote growth and drive business

●Assisted in recruiting, interviewing and hiring potential team candidates

Perform opening and closing procedures, prioritize and execute daily operations, process shipment, work with vendors to maintain appropriate inventory levels

●Lead team in achieving daily sales goals, delegate tasks to ensure completion and encourage team to learn by involving each other in projects/tasks

●Work with vendors to merchandise product to maximize sales and drive business to promote growth

Computer Skills

Typing 60 WPM

Microsoft Outlook Windows

Microsoft Office including Word, Excel, Access and PowerPoint

Various navigation systems for the Internet

CSS Ruby Inventory Systems