Selected Enterprise SPICE References

2006

L. Ibrahim, A Proposed Exemplar Enterprise process reference model for ISO/IEC 15504, SPICE 2006, Luxembourg, May 2006.

ISO/IEC 15504, although now broadened beyond being software specific, still retains an engineering flavor when reference models are proposed for different domains or sectors. This paper proposes broadening ISO/IEC 15504 reference model scope to address enterprise-wide processes in a more holistic manner – via a single exemplar process reference model that includes processes that range from strategic management and leadership, acquisition and supply, full life cycle coverage for the development, deployment and operation of products and services, to a broad range of supporting processes. This paper presents current status of the proposed enterprise reference model, and plans for its further evolution. It provides information on conformance of the proposed model with ISO/IEC 15504-2 requirements for process reference models and process assessment models, and invites participation from the SPICE community in the continuing evolution of this enterprise model.

Category: method

2008

L. Ibrahim, SPICE’ing Up Your Enterprise, SPICE 2008, Nuremberg, Germany, May 2008.

Keynote speech at the 8th International SPICE Conference Software Process Improvement and Capability dEtermination, Nuremberg, Germany 26-28 May 2008

L. Ibrahim, Improving Process Capability Across Your Enterprise, Fourth World Congress on Software Quality (4WCSQ), Bethesda, MD, September 2008.

The international process community has recognized the need to bring together multiple standards and models into a single integrated standards-based model that addresses broad enterprise processes, and has launched the Enterprise SPICE initiative to meet this need. Enterprise SPICE will be used with the international standard ISO/IEC 15504 (SPICE) and will provide an efficient and effective mechanism for assessing and improving processes deployed across an enterprise.

This paper provides an overview and status of the Enterprise SPICE (ISO/IEC 15504) initiative.

Category: method

Ibrahim, L. Enterprise SPICE: Improving Process Capability across the Enterprise, DC SPIN, December 2008

This presentation provides an overview and status of the Enterprise SPICE (ISO/IEC 15504) initiative.

Category: method

2009

Ibrahim, L. and W. Menezes, Enterprise SPICE Update – Status and Lessons Learned, SPICE 2009, Turku, Finland, June 2009.

This presentation provides information on the Enterprise SPICE project and lessons learned in the development of the model.

Category: Method

2010

The Enterprise SPICE Project Team, Enterprise SPICE® An Integrated Model for Enterprise-wide Assessment and Improvement, Technical Report – Issue 1, September 2010. (available at )

Enterprise SPICE® aims to establish an integrated model for enterprise-wide assessment and improvement for use with international standard ISO/IEC 15504 (SPICE).

Enterprise SPICE integrates and harmonizes existing standards, as determined by the stakeholders, to provide a single Process Reference Model (PRM) and Process Assessment Model (PAM) that addresses broad enterprise processes and which provides an efficient and effective mechanism for assessing and improving processes deployed across an enterprise.

Category: method

Ibrahim, L., Enterprise SPICE – Good To Go!, SPICE 2010, Pisa, Italy, May 2010.

Dr Linda Ibrahim - the international project leader of Enterprise SPICE - made a presentation titled 'Enterprise SPICE - Good to go' at the SPICE 2010 conference in Pisa during May 2010. The presentation provided a summary of the Enterprise SPICE initial release, and offered some model usage considerations.

Category: method

T. Hinken, E. Wallmüller, Internal ISO 9001 Audits with Help of Enterprise SPICE, May 2010, SPICE Conference 2010

The norm EN ISO 9001:2008 is with regard to a holistic approach of a Quality Management System (QMS) often not perceived as the appropriate reference for all fields of company’s activities. Especially with regard to a high level of detail and with regard to a quick adaptation of best practices the norm faces its limitations. Not only looking for a more effective way of doing internal audits (as the source of improvements par excellence) but also for an efficient way of implementing best practices SVOX strives for alternative models to improve its QMS and business processes. This paper presents an overview of a pilot project where Enterprise SPICE is used in combination with ISO 9001, and inspires a discussion about potential benefits for companies.

Category: industry case study

H. G. Carnaroli, L. Ibrahim, Assessing Investment Management Processes in the US Department of Transportation using Enterprise SPICE, May 2010, SPICE Conference 2010

The paper illustrates beneficial use of Enterprise SPICE for an organization. The paper shows how an organization can choose only the process area(s) needed to address a particular business function, and perform an assessment of the capability of that function. In this particular case the Base practices of Capability Level 1 provided a benchmark on the specific practices applicable to Investment Management, while the Generic Practices were used as a benchmark for assessing Capability Level 2.

This paper illustrates the ease with which Enterprise SPICE can be brought to bear on one or more business functions, for the benefit of an organization. The assessment process can be scaled up, using more Enterprise SPICE Process Areas, as the needs of the business expands.

Category: industry case study

R. Stites, Are You Ready to SPICE Up Your Work Life?, MCTS spotlight DECEMBER 2010

Category: news article

Malzahn, D., Right from the Beginning – Business Relationship, Needs and Requirements in Enterprise SPICE, SPICE 2010, Pisa, Italy, May 2010.

It is evident that the basis for project success is highly dependent on the start of the project. Most models define the project start with the elicitation or definition of requirements. But – in the relationship between customer and supplier – this is often already too late.

Good requirements – and following a good project – are highly dependent on the relationship between the customer and the supplier and the qualifications of a supplier to not only satisfy the stated requirements of a customer but also the maybe unstated needs.

The new Enterprise SPICE model addresses this topic. During the development of Enterprise SPICE it was widely discussed whether Business Relationship and Needs really are separate processes – beside the existing Requirements process. In this paper we will show why these processes are required to not only ensure good project delivery but also improve an organizations’ process maturity. Business Relationship, Needs, and Requirements will be defined, the interaction between these processes will be described and the related benefits will be explained.

Category: method

2011

C. Salviano, Process Improvement in an R&D&I Center using Enterprise SPICE and SPICE for Research Models, SPICE Conference 2011, © Springer-Verlag Berlin Heidelberg 2011

This article presents objectives, strategy and early results of a process improvement experience using Enterprise SPICE and SPICE for Research models in a 12-months process improvement cycle (from January to December 2011). This cycle has been performed in a Research, Development and Innovation (R&D&I) Division on Software Quality and Process Improvement of CTI Renato Archer, a Brazilian Information Technology R&D&I Center. This process improvement cycle is using values and principles of process improvement and PRO2PI Methodology (Process Modeling Profile to drive Process Improvement) to guide the process improvement.

Category: industry case study

L. Ibrahim, Enterprise SPICE® – Ready For Your Enterprise Now!, CORE Magazine, No. 3, April 2011

This paper provides information regarding the Enterprise SPICE (ISO/IEC 15504) project and the release of the Enterprise SPICE model.

Category: news article

Ibrahim, L. and W. Menezes, SPICE Up your Enterprise Now, SEPG NA 2011, Portland, Oregon, March 2011

This presentation provides an overview and status of the Enterprise SPICE (ISO/IEC 15504) initiative.

Category: method

F. Kaminski, Introduction in Enterprise SPICE, Berlin, 2011

Category: training

Ibrahim, L., E. Wallmueller, and W. Menezes, Getting Started with Enterprise SPICE, SPICE 2011, Dublin, Ireland.

This tutorial introduces the participants to the structure and content of the Enterprise SPICE model and illustrate how selected Enterprise SPICE processes can be used to start enterprise-wide improvements in your organization. The tutorial starts with background information on the project, the model itself, benefits from using Enterprise SPICE, and its relationship to other standards and models. Ways of using Enterprise SPICE for assessment and process improvement are discussed. Thereafter group exercises, self-assessment and discussions are used to enable participants to consider the application of Enterprise SPICE processes in their various organizational contexts.

Category: training

Enterprise SPICE Quick Reference Guide, SPICE 2011, Dublin Ireland.

Used in the tutorial at the SPICE 2011 conference and useful for work when deploying Enterprise SPICE model across various enterprise customers.

Category: training

Ibrahim, L. and A. Mitasiunas, Enterprise SPICE® A Domain Independent Integrated Model for Enterprise-wide Assessment and Improvement, Bonita event, Latvia, November 2011

This presentation provides an overview and status of the Enterprise SPICE initiative.

Category: method

2012

J. Ivanyos, R. Messnarz, J. Roóz, O. Hammrich, EU Project BPM-GOSPEL – Applying Compliance Management Scenarios in Business Process Modelling for Trusted Business Coaching Programs, © Springer-Verlag Berlin Heidelberg 2012

The well established and recognized control frameworks and process reference models could be used for effective and efficient enterprise governance, if only the management established its own governance related objectives. Unfortunately, structures and literatures of control frameworks and reference models are not easily interpretable by enterprise management for setting their own business’ specific governance objectives. This article gives an overview of how compliance management scenarios implemented by using business process modelling and process assessment tools provide best practice based resources for vocational education in enterprise governance domain with advancing ECQA certified Governance SPICE Assessor training programs.

Category: method/industry case study

A. Alvarez, S. Matalonga, and T. San Feliu, A Case Study on Process Composition Using Enterprise SPICE Model, May 2012, SPICE Conference 2012, © Springer-Verlag Berlin Heidelberg 2012

Process improvement models include the best practices from relevant disciplines in comprehensive sets. Their purpose is to convey knowledge that will help organizations through their process improvement journey. In this paper we argue that process improvement practitioners do not take advantage of this knowledge. Hence we propose a process to evaluate and extract knowledge form a process model in order to improve an existing process. This paper presents an application of this process using the Enterprise SPICE model to improve an existing training process

.Category: industry case study

Ibrahim, L. and E. Wallmueller, Process Improvement with Enterprise SPICE, SPICE 2012, Mallorca, Spain.

This tutorial and presentation provides an overview and status of the Enterprise SPICE initiative and explains how to use the model..

Category: method/training

2013

L. Ibrahim, Developing the Enterprise SPICE Strategy Using Enterprise SPICE, © Springer-Verlag Berlin Heidelberg 2013

The Enterprise SPICE Advisory Board is responsible for overseeing and directing the Enterprise SPICE project. Part of this responsibility includes establishing the strategy to be used in pursuit of the Enterprise SPICE vision. The Enterprise SPICE Advisory Board used the guidance in the Enterprise SPICE model to help in developing the Enterprise SPICE strategy. This paper describes the strategy development process, how the Enterprise SPICE model helped, and the resulting strategy.

Category: industry case study

O. Mangin, N. Mayer, B. Barafort, P. Heymans, and E. Dubois, An Improvement of process reference model Design and Validation Using Business Process Management, © Springer-Verlag Berlin Heidelberg 2013

During the design of a Process Reference Model (PRM), the modeller needs to describe processes. According to ISO/IEC 15504-2, each process shall be described in terms of a process purpose and process outcomes. The process purpose is “the high level measurable objectives of performing the process and the likely outcomes of effective implementation of the process”. A process outcome is “an observable result of a process”. The set of process outcomes shall be necessary and sufficient to achieve the purpose of the process. However, no method exists as ISO proposes requirements and guidelines (respectively in ISO/IEC 15504-2 and ISO/IEC 24774 for process description) for developing process models. So there is a need to support the development of a process model and the verification of the completeness of the process outcomes in the context of process design. This article proposes a structured approach to answer this challenge based on business process management and requirements engineering principles. We especially consider the use of both the transformative view and coordination view of a process to support the design and the validation of PRM processes based on a collection of requirements.

Category: method

Ibrahim, L. and E. Wallmueller, Process Improvement with Enterprise SPICE, SPICE 2013, Bremen, Germany, June 2013.

This presentation and tutorial provides an overview and status of the Enterprise SPICE initiative and explains how to use the model.

Category: method/training

Daschner, W., Ibrahim, L., Henschelchen, W. and Wallmüller, E., Guide to Applying the Enterprise SPICE Model, enterprisespice.com, June 2013

This guide helps an Enterprise SPICE user to find the right solution when using the Enterprise SPICE model. Especially for start-up with Enterprise SPICE you will find hints and advice.

Category: method

2014

Besson, J., Mitasiunas A., and S. Ragaisis. Enterprise SPICE Export Extension. SPICE 2014, Vilnius, Lithuania, November 2014.

The process capability modeling became a tool for systematization and codifying knowledge of process oriented activities. Enterprise SPICE defines a domain independent integrated model for enterprise-wide assessment and continuous improvement. This paper presents employment of SPICE conformant application dependent process modeling to export activities and the resulting export process assessment model designed as Enterprise SPICE extension.

Category: method

2015

J. Ivanyos, E. Sandor-Kriszt, ECQA Governance SPICE assessor skills for evaluating integrated risk management scenarios, JOURNAL OF SOFTWARE-EVOLUTION AND PROCESS Volume: 27 Issue: 8 Pages: 545-554 Special Issue: SI DOI: 10.1002/smr.1729 Published: AUG 2015, WILEY-BLACKWELL, 111 RIVER ST, HOBOKEN 07030-5774, NJ USA

The term of scenario' is used for systematically considering integrated risk management aspects of enterprise governance practices implemented at operational and organizational levels. These considerations are focusing on the customized design and continuous improvement of governance objectives, processes and practices enabling the achievement of the concerning enterprise goals. Professionals having been acquiring and evidencing their Governance SPICE Assessor skills are able to provide unique consulting and assurance services for enterprises in optimizing the effects of uncertainties on governance objectives by assessing and evaluating capability of enterprise governance processes. Copyright (c) 2015 John Wiley & Sons, Ltd.

Category: method

A. Mitasiunas, L. Novickis, R. Kalpokas, Security Process Capability Model Based on ISO/IEC 15504 Conformant Enterprise SPICE, Applied Computer Systems, 2014/15

In the context of modern information systems, security has become one of the most critical quality attributes. The purpose of this paper is to address the problem of quality of information security. An approach to solve this problem is based on the main assumption that security is a process oriented activity. According to this approach, product quality can be achieved by means of process quality – process capability. Introduced in the paper, SPICE conformant information security process capability model is based on process capability modeling elaborated by world-wide software engineering community during the last 25 years, namely ISO/IEC 15504 that defines the capability dimension and the requirements for process definition and domain independent integrated model for enterprise-wide assessment and Enterprise SPICE improvement.

Category: method

2016

Ibrahim, L., Walllmueller, E., and Daschner, W, Using Enterprise SPICE in Very Small Entities, SPICE 2016

The purpose of this paper is to show how the Enterprise SPICE model can be used to help very small entities (VSEs). The Enterprise SPICE model is a comprehensive integrated model intended for use in any domain, or in an enterprise of any size, including VSEs. The preponderance and importance of VSEs is described as well as challenges and issues they face. Examples of common VSE situations are provided and some case studies are presented where Enterprise SPICE can be helpful for VSEs.

Category: industry case study

File: Enterprise SPICE references-4Sept2016.docx1