ANNEX 1 –FRE-X-2256Air Ticketing and Travel Agency services – Services Required
Please complete all sections. Attach additional information as required.
Response Time
- Do you have a specific team or point of contact that manages INGO accounts? (please provide details)
- Please indicate approximate response time for quote requests and bookings?
Please indicate response time / 0-2 hours
2-4 hours
4-8 hours
24 hours
36 hours
Standard/fixed charges & pricing
- Please provide details of the following charges where applicable. If there is no standard charge and you just pass on the fixed charge levied by the airline please make that clear.
Charge / Currency / Price
Booking fee (Flights)
Booking fee (Hotels)
Change of Flight
Change of Date
Change of Name
Visa Application Services
Other (please specify)
- Please provide quotations for the following one wayflight options. Do not provide alternative routes/options, please stick with the options outlined below:
Departure / Destination / Airline / FlightDate / Currency / Price
Freetown, Sierra Leone. Lungi International Airport / Nairobi, Kenya. Jomo Kenyatta International Airport (via Accra) / Kenya Airways / 12th October 2016
Freetown, Sierra Leone. Lungi International Airport / Accra, Ghana. Kotoka international Airport / Arik Air / 13thOctober 2016
Freetown, Sierra Leone. Lungi International Airport / Addis Ababa, Ethiopia. Bole International Airport (Via Accra and Nairobi) / Kenya Airways / 17thOctober2016
Freetown, Sierra Leone. Lungi International Airport / Johannesburg, South Africa. O.R Tambo International Airport (via Accra and Lagos) / Arik Air / 04th October 2016
Freetown, Sierra Leone. Lungi International Airport / Monrovia, Liberia. Roberts International Airport / Brussels Air / 16th October2016
Freetown, Sierra Leone. Lungi International Airport / London, United Kingdom. Heathrow International Airport (via Monrovia and Brussels) / Brussels Air / 04thOctober 2016
Freetown, Sierra Leone. Lungi International Airport / Dublin, Ireland. Dublin International Airport (via Conakry and Paris) / Air France / 11th October 2016
Freetown, Sierra Leone. Lungi International Airport / Paris, France. Charles De Gaulle International Airport (via Casablanca) / Royal Air Maroc / 13thOctober 2016
Freetown, Sierra Leone. Lungi International Airport / Entebbe, Uganda. Entebbe International Airport (via Accra and Nairobi) / Kenya Airways / 09thOctober 2016
Freetown, Sierra Leone. Lungi International Airport / Amsterdam, Netherlands. Schiphol International Airport(via Conakry and Paris) / Air France / 06thOctober 2016
- Please provide quotations for the following returnflight options. Do not provide alternative routes/options, please stick with the options outlined below:
Departure / Destination / Airline / Flight Date / Return Date / Currency / Price
Freetown, Sierra Leone. Lungi International Airport / Nairobi, Kenya. Jomo Kenyatta International Airport (via Accra) / Kenya Airways / 12th October 2016 / 19th October 2016 (via Accra and Monrovia)
Freetown, Sierra Leone. Lungi International Airport / Addis Ababa, Ethiopia. Bole International Airport (Via Accra and Nairobi) / Kenya Airways / 12th October 2016 / 26thOctober 2016 (via Nairobi and Accra)
Freetown, Sierra Leone. Lungi International Airport / London, United Kingdom. Heathrow International Airport (via Monrovia and Brussels) / Brussels Air / 07th October 2016 / 28thOctober 2016 (via Brussels)
Freetown, Sierra Leone. Lungi International Airport / Dublin, Ireland. Dublin International Airport (via Conakry and Paris) / Air France / 13thOctober 2016 / 29th October 2016 (via Paris)
Freetown, Sierra Leone. Lungi International Airport / Paris, France. Charles De Gaulle International Airport (via Casablanca) / Royal Air Maroc / 14thOctober 2016 / 28th October 2016 (via Casablanca)
Additional Services
- Do you provide Visa services (please provide details)
- Do you offer a Charity flight option (please provide details)
- Do you have an out of hours service (please provide details)
- Do you provide passenger profiling services (please provide details)
- Can you provide a summary for the GOAL account detailing total spend by airline, total flights per destination, passengers per airline etc.? (Please indicate if this will be quarterly or monthly)
- For USAID funded flights GOAL must comply with the Fly America Act. If notified in advance is it possible to document where a US flag carrier cannot be used?
Payment terms & conditions
- If you cannot commit to GOAL’s payment terms please provide details of proposed payment terms?
Previous GOAL and other INGO Experience
- Are you currently working with other INGOs? If so please provide details
- Please provide details of a minimum of 3 INGO references, (to include name, organisation, location, current position, email contact & telephone contact)