GENERAL MANAGER – 504 Unit Apartment Complex and 18,000 Square Foot Shopping Centre

An Alberta based Company is seeking to hire a General Manager for Strathearn Heights Apartments and the Strathearn Shopping Centre in Edmonton Alberta.
Position Overview - The General Manager serves as the main representative of the company to the residents and the public. He or she has direct responsibility for the day-to-day operation and performance of the properties. The General Manager is the principal supervisor responsible for implementing all of the policies and procedures established by the company.
Job Duties:

  • Hiring and supervising the training of all property personnel (25 – 30).
  • Maintain and supervise the rental and maintenance control office.
  • Maintain and supervise all office procedures, reports and systems in accordance with policies and procedures established by the company.
  • Prepare for company approval annual operating budgets in the range of $3-5 million.
  • Evaluate market comparables and all new construction; and report all changes in rent, concessions, incentives and other amenities offered by competitive properties.
  • Monitor the financial performance of the propertiesto ensure adherence to the current budget.
  • Supervise the rental application process.
  • Contract, review and process payments for goods and services as directed.
  • Supervise rent collection, bank deposits and collection of delinquent accounts.
  • Assist in creating, supervising and implementing the marketing program.
  • Assist in the annual capital improvement process as needed, including bidding and supervision of work.
  • Supervise and direct staff responsible for the scheduling of all preventative maintenance, repairs, services, grounds maintenance, HVAC maintenance, painting, cleaning and other maintenance to efficiently operate the property.
  • Handle resident complaints and public relations problems.
  • Inspect the property daily for cleanliness, misuse of the property and safety hazards.
  • Inspect vacant units for market readiness prior to move-in and inspect for damage after move-out.

Requirements for General Manager:

  • Must have at least two years experience working as a General Manager, and a minimum of five years of property management experience.
  • Must have good organizational, analytical, communication and written skills
  • Excel, Word, and computer skills required
  • Yardi software knowledge preferred
  • RPA, CPM, and management related designations a plus
  • Must possess a current and valid driver’s license.

Please submit resume and cover letter with salary expectations to
Attn. Guy St. Germain, Nearctic Group
11604 – 145 Street, Edmonton AB T5M 1V8
or by email to