Freedom of Information Officer
Corporate Affairs
WestMiddlesexUniversityHospital NHS Trust
Twickenham Road
Isleworth
Middlesex
TW7 6AF
Email:
Matthew Kinlan
14th February 2012
Dear Matthew,
Re: request for information (our reference F01211)
Thank you for your information request dated 28/1/12 and received by us on 30/1/12. This request has been handled under the Freedom of Information Act 2000.
You asked:
Please provide me with the policy for London Ambulance Service notifying your Emergency Department that they are incoming with acritical patient on blue lights.
Please also provide a structure chart for your Emergency Department.
Our response:
If you require the policy that the London Ambulance Service (LAS) uses for notifying emergency departments when they have a critically ill patient incoming via blue lights, you will need to make this request to the London Ambulance Service NHS Trust as we do not hold this information. If however you want the policy on how we are notified by the LAS that they are bringing a critically ill patient to us under blue lights it is as follows:
LAS contact us on a dedicated telephone line – this is unique red phone with a distinct and especially loud ring tone.
The person taking this call records key information on a form next to the phone.
A dedicated response team is activated appropriate to the type of injuries / condition(s) that the patient is suffering from.
The response team assemble in the emergency department and meet the ambulance on arrival.
It should be noted that patients suffering major trauma, stroke or certain other conditions requiring specialist treatment, would be taken by LAS to specialist centre equipment for this treatment.
Our emergency department is currently undergoing a restructure and we do not have an up-to-date organisationally chart available at this time.
Please note that this response will be published on our website, under our Freedom of Information publication scheme. Personal names and addresses will be redacted.
Re-use of information and copyright
You are free to use this information for your own use, including for non-commercial research purposes. The information may also be used for news reporting.
However, providing access to this information does not give an automatic right to re-use it. Re-use can include publishing information or issuing copies to the public. Examples might be private sector companies wanting to re-publish our documents on their website as part of a commercial service, or wanting to publish our images in commercial publications.
The Public Sector Information Regulations provide a framework for public sector organisations to licence the re-use of their information, including the possibility of levying charges for re-use.
Further information can be found at:
The regulations do not affect our copyright. The supply of documents and information (for example under Freedom of Information and on our website) does not givea right to re-use them in a way that would infringe that copyright.
If you would like to make a request to re-use information, please email:
If you are not satisfied with this response
If you are dissatisfied with how your request has been handled you can write to:
The Chief Executive
WestMiddlesexUniversityHospital NHS Trust
Twickenham Road
Isleworth
Middlesex
TW7 6AF
If, after we have addressed your complaint, you remain dissatisfied with how we have responded, you are entitled to appeal to the Information Commissioner at:
The Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF.
Telephone: 08456 30 60 60 or 01625 54 57 45
Website:
There is no charge for making an appeal.
Yours sincerely,
Richard Elliott
Corporate Affairs Department.