UNISON
SECURITY OFFICER X 2
SECURITY TEAM
SYSTEMS MANAGEMENT SECTION
REF: ORD/107/108
JOB DESCRIPTION:
JOB TITLE: Security Officer
REPORTS TO: Head of Security
OVERALL SUMMARY
This position involves working within a team of Security Officers to provide an efficient and professional security service. The Security Officer will monitor and safeguard the UNISON Centre Head Office, adjacent Residential Development and the Gallery. The security function provides a service to the building between Monday to Friday from 06:30 to 21:30. You will be required to work on Saturdays as per rota to monitor the gallery and to oversee contract work. The post holder may be also requested to work additional hours to offer support to the UNISON Centre.
KEY RESPONSIBILITIES:
1. Act as a Key holder to the site.
2. Investigating, activating and deactivating of security systems.
3. To follow agreed procedures for the opening and closing, whilst ensuring safety of the building.
4. Carry out regular security patrols to ensure a safe and secure environment.
5. Accurately record, update and maintain the ‘Daily Occurrence book’ with maintenance issues, potential breaches of security or unusual occurrences/ incidents.
6. Accurately update, maintain and record entries to the ‘Fire Book’. Ability in operating fire panels, follow fire procedures, identify area/device, isolate and enable.
7. Actively monitor respond and report potential incidents or threats before escalation where possible with appropriate action.
8. Ensure all security related equipment and working areas are high standard of safety and cleanliness. Ensure all defects are reported to the appropriate department or person.
9. Ensure UNISON’s CCTV system is effectively, professionally and sensitively monitored in compliance with the Data Protection Act 1998.
7. Actively maintain confidentiality and convey communication both clearly and promptly through radio communication.
8. Carry out the weekly fire alarm test and other security equipment, completing the appropriate logs, and notifying the Head of Security of any issues of malfunctioning equipment.
9. Provide support in an emergency or evacuation situation, in a calm and professional manner. Actively provide information to any emergency services.
10. Assist the facilities staff as required.
11. Conduct, update and maintain routine security administration including the issue of visitor passes, signing in and out keys etc.
12. Admit visitors and contractors as per security policy and procedures. With the ability to understand access levels and access rights.
13. Provide a professional, efficient, and approachable security service with reception duties, maintaining a high level of customer care to staff and visitors at all times.
14. Assist with the management of delivered post in the post room when required to do so. Ensuring suspicious packages/deliveries are dealt with quickly with appropriate action, whilst ensuring own and others safety.
15. To induct contractors and staff to the site as required.
16. Provide access to the site for contractors out of normal office hours.
17. Dealing with enquires, responding to and logging Lost Property according to security procedures.
18. Obtain, update attendance sheets for contractor visits outside of normal working hours. Provide this information to Facilities within a timely manner.
19. To place maintenance calls and other requests e.g. taxis for out of office hours.
20. Respond and assist to lift entrapments. Ensure all exit doors are free of obstructions.
21. Report all Health and Safety issues to the Facilities Helpdesk and take action where required.
22. Liaise and co-operate with the Facilities helpdesk, contractors and emergency services with relevant information promptly.
23. Comply with UNISON’s/Security Fire, Health and Safety, Security policies and procedures.
UNISON
SECURITY OFFICER X 2
SECURITY TEAM
SYSTEMS MANAGEMENT SECTION
REF: ORD/107/108
PERSON SPECIFICATION
UNISON is an equal opportunities employer, committed to providing equal opportunities regardless of race, marital status, gender, sexuality, disablement or age. This Person Specification is designed to help members of Interviewing Panels judge the qualities of interviewees in a systematic and consistent way and in accordance with UNISON’s equal opportunity policy. It is given to all job applicants for information.
Assessment code
A – Application form
Pl – Panel interview
Heading / Selection criteria / Assessment1. Thinking / · Experienced Security Officer with a current SIA license.
· Knowledge and experience of security systems and their operation.
· Good knowledge of security environment, the potential risks and threats and actions
to mitigate these
· Good knowledge of Fire and Health & Safety.
· Ability to operate, update and maintain accurate record on both information systems and hard copy. / A PI
A Pl
A Pl
A Pl
A Pl
2. Interpersonal and Communication / · Ability to liaise and communicate clearly with staff, visitors and contractors.
· Demonstrate excellent customer care.
· Experienced in dealing with emergency situations.
· Strong verbal and written communication skills.
· Ability to communicate and respond appropriately to alarms, evacuations, incidents and emergency whilst following security procedures and ensuring safety.
· Excellent Inter-personal skills.
· Skill in evaluating building user needs e.g. during events.
· Ability to be self-motivated to work as a part of a team and on your own.
· Good working knowledge of all Microsoft applications and generally IT literate. / A Pl
A Pl
A Pl
A Pl
A Pl
A Pl
A Pl
A Pl
A Pl
3. Initiative and Independence / · Ability to prioritise work in pressurised situations e.g. emergency situations.
· To assess situations quickly, using appropriate action to defuse a situation and provide effective solutions.
· Ability to maintain calm and control in difficult situations, minimising panic in others.
· Experience in monitoring and pro-actively demonstrating security procedures are being adhered to by staff, contractors and visitors in order to ensure the premises and staff are safe.
· To provide support, guidance and information to all staff, visitors and contractors whilst ensuring safeguarding of the premises. / A PI
A Pl
A Pl
A Pl
A Pl
4. Resource Management / · Ability to organise your workload within a timely manner to ensure all incidents are recorded accurately in the “Daily Occurrence Book”.
· Complete relevant records and log books in a professional manner providing sufficient detail and paying attention to detail.
· Experience of monitoring , reviewing and recording CCTV images.
· Ability to use security systems to issue security passes.
· Demonstrate good practice and knowledge of Health and safety legislation.
· Willingness to undertake a flexible shift pattern including evening and weekend cover.
· Attend training workshops which will be catered to help you fulfil your duties within your team and enhance your overall performance at UNISON. / A PI
A Pl
A Pl
A Pl
A Pl
A Pl
A Pl
5. Physical Skills (with DDA modification where necessary) / · Patrols Checks includes walking on site/stairs.
· Reliable with excellent timekeeping. / A PI
A Pl
6. General Knowledge / · Ability to adapt, self motivate and operate flexibly.
· General knowledge of Data Protection Act, Human Rights Act and Freedom of Information Act with regards to CCTV and security.
· Commitment to and understanding of equal opportunities.
· UNISON’s aims and values and the trade union movement
· Knowledge of the requirements of the needs of people with disabilities / A PI
A PI
A PI
A Pl
A Pl
OTHER INFORMATION
Send completed application form, quoting post ref: ORD/107/108 to Mary Toussaint, Systems Management Section, UNISON, 130 Euston Road, London NW1 2AY. Closing date for applications is Friday 09 May 2014.
Interviews within the following 2 weeks after closing date.