SASI Line Crew Standard Operating Procedures 11/02/2010

SASI Line Crew Standard Operating Procedures 11/02/2010

LINE CREW

Standard Operation Procedures

I. POLICY OF EVALUATION

In order to maintain efficiency and standardization, each member of

the Line Crew will be evaluated to determine his/her ability and

understanding of Line Crew procedures.

Evaluations will be held in the middle of each semester. If the Line

Crew personnel fails to complete the evaluation to the satisfaction

of the Chief Pilot, corrective action will be taken. Each person must

maintain a grade point average of 2.0(4.0 scale) to continue

employment.

New Line Crew are evaluated for 30 days. If after that period of

time he/she does not work out for what ever reason they will be

terminated.

II. LINE CREW DUTIES (overview)

1. Opening

2. Fueling of aircraft and fuel management

3. Moving and securing aircraft

4.  Dispatching aircraft

5.  Aircraft cleaning

6. Airport advisories

7. Closing

The Line Crew is sometimes ask to perform other duties, DO them to

the best of your ability.

III. CHIEF OF LINE CREW OPERATIONS

1. Preparing and overseeing the work schedule

2. Standardization and training of Line Crew

3. Adding or removing workers from the work schedule ( with

permission from full time supervisor )

4. Insuring that all appropriate policies and practices are

complied

IV. AIRCRAFT DETAILING

1. Cleaning windows

2. Cleaning leading edges

3. Cleaning interiors

5. Degrease aircraft

V. FUELING OF AIRCRAFT

Fueling of aircraft is to be accomplished in the safest manner

possible. All steps necessary to insure safety shall be taken.

The area inside the red line has been designated as a NO-ENGINE

OPERATION ZONE. The aircraft should be completely shut down when

in this area.

Be aware of how much fuel each aircraft should need. There are

times when an aircraft should not be toped-off. e.g. 117ss, dual

flights, or when advised. Fueling of 98842 should be coordinated

through the Chief Flight Instructor.

The aircraft should be secured properly, this includes being chalked,

and gust locks installed.

Always be aware of the location of the fire extinguisher. To the north of the Fuel Pumps.

To help in the prevention of fire, all aircraft are to be grounded by

attaching the ground line before fueling.

There is to be no pre-flight during the refueling process.

Predetermine that all of the aircraft electrical switches are off.

Use the ladder provided at all times, there is to be no climbing on

wing struts.

When pumping fuel place the hose over your shoulder and hold

nozzles against tank opening. (this prevents static buildup)

Return fuel caps to proper position. (handles facing to the rear)

Windows should be cleaned after EVERY refueling.

Aircraft should not be at the pumps any longer than necessary.

Do not service in heavy rain or thunderstorms.

Record fuel on fuel sheets.

Collect all cross country fuel receipts and credit cards.

VI. MOVING AND SECURING AIRCRAFT

Maneuvering of aircraft should be done with the utmost care.

Always use the proper guide-bar when towing the aircraft.

Never move aircraft by its tail.

No engine operations in the T-hangar area.

Do not taxi into tie downs.

Do no blow dirt into maintenance hangar or on to other aircraft.

Use the tug with care. Two people are needed to move the 310 into or out of the hanger. The person in the airplane should use the brakes when necessary.

If prop needs moved rotate in the opposite direction than normal.

Do not move any of the airplanes by yourself.

VII. DISPATCHING AIRCRAFT

Do Not dispatch any student that is on the over drawn list. Or below 200.00.

Before an aircraft is released a signed dispatch is required.

Oil will be release only when the oil level is low.

Record oil on clip board and fuel book.

If a certain aircraft needs to use nondetergent oil or mineral oil.

Maintenance will provide enough for that aircraft and it will be listed on the clip board. Line service is responsible for dispatching the appropriate oil.

VIII. RETRIEVAL OF AIRCRAFT

The student should be told how and where to secure the aircraft. If

the student needs help it is the Line Crew's responsibility to do so.

For the sake of efficiency start the ticket while the aircraft is

being secured.

IX. CANCELLATION AND NO SHOWS

Once the student is scheduled they will be expected to be at the

airport on time (15 min. before they are scheduled) and ready for

their flight whether it is solo or dual. If for any reason the student

can not make the flight, they will be expected to contact an

Instructor at least six hours in advance to inform them of canceling.

Should they fail to show up within 15 mins of the scheduled flight time, it will be necessary to charge a NO SHOW fee. Line Crew cannot cancel a flight without instructor's approval.

X. AIRPORT ADVISORIES

122.8 is Durant Unicom

123.5 is Southeastern aviation. Use this frequency of

communication with school aircraft.

Advisories should provide no more than:

1.  AWOS Frequency, be nice

2.  Any know traffic

This information is provided to enhance safety

XI. General Information

Assist students pulling aircraft into or out of the T-hangar.

Night flights: We will follow the Student SOP.

Starting procedures: It may be necessary for a student to see the

line crew for help. If the line crew personnel is unable to assist,

get help from maintenance or a flight instructor.

Discrepancies: The line crew is to instruct the student in the

procedures for squawking and immediately notify maintenance.

Students are not allowed to put themselves on or off the schedule.

Any changes are to be made by authorized personnel.

Line crew is not to advise students of whether or not to fly due to

marginal weather. Direct them to an instructor.

If the weather (wind/clouds, ECT) gets bad, call Mr. Thomas, Mr. Jacox or a flight instructor on duty.

If you need time off it is your responsibility to find someone to

work for you. Do not abuse time off, if you are on the schedule you

should work that shift.

Line crew is to wear the uniforms that are provided when they are at

work. Shirts should be tucked in at all times.

If nothing is happening find something to do. Wash windows, leading

edges, windows on the building. If everything is done ask Chief Pilot

for something to do.

XII. EMERGENCY PROCEDURES

The main concern in case of fire is personal safety.

If the fire can not be controlled, contact the fire department. There

is a list of emergency phone numbers at the front desk.

If the fire is at the fuel pumps the source of the fire should be cut

off. Do this at the switch on the west side of pumps (if you do not

know where this is ask) or the switch by the radios.

If it is possible to control the fire without injury to your self use

the fire extinguisher.

Absolutely no smoking in designated no smoking areas.

In all car operations be sure to fasten your

seatbelts.

If an aircraft is disabled on the runway, the following should be used.

1.  Do the people on board need medical attention

2.  Contact SOSU Chief Flight Instructor, Chair of flight department or the Instructor on duty and the Chief of Maintenance.

3.  Contact the Airport manager, aircraft on runway.

4.  Take pictures

5.  Contact the NTSB, need approval for aircraft removal

6.  Contact the FAA

XIII. Disciplinary Actions

Each line crew person is responsible for the safety of the Aircraft as well as the Safety of personal and students.

If any line person displays an attitude or action that leads to damage to equipment or degrades safety, that person will be relieved of their line crew duties. If the action or attitude is severe, that line person will be terminated.

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