This process if for use by Hampshire Constabulary, Hampshire County Council, Hampshire Fire & Rescue Service and Office of Police and Crime Commission
Hampshire schools should contact Education Personnel Services on Tel: 023 8038 3500
Administrative processes must be followed promptly and handled sensitively
Manager /
- Informs senior manager
- Contacts HR Operations immediately on 01962 813915
- Contacts family to offer condolences and ascertain who will be the family point of contact, and gain contact details
- Provides family contact information to HR Operations
- Confirms the organisation’s point of contact to HR Operations
- Completes on-line Leaver action
- Inform close work colleagues sensitively and provide details of Employee Support Helpline freephone 0800 030 5182
- If death is a result of a work related incident follow procedure on death or near fatal injury at work
- Notifies the Communications team if media interest is anticipated
- Review team work arrangements to ensure essential activities are covered
HR Operations - Makes sure all requirements of managers, HR and the IBC are completed at defined stages
HR Operations / Manager/ management point of contact
- Leading the manager through the necessary actions
- Setting up a single point of contact with each IBC team (Payroll & Pension admin) so there is a managed, co-ordinated approach to the family through HR Ops and the manager
- Ensuring all actions are completed within the right timescales so final salary payment can be made
- HC only – send Death in Service email to identified parties
- HC only – inclusion in Routine Orders
- Ensuring Pension Services have the required information as soon as possible so pension payment is not delayed
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- Sends letter of condolence
- Notifies relevant union or Federation if membership is known
- Meets family to:
- take forms for completion (as provided by HR Operations)
- return any personal items and request return of any identity card/equipment/keys/clothing
- gather funeral details (HC only: ask if Force flag desired)
- Provide to HR Operations details of unused holiday entitlement or any other information not available at the time the Leaver action was completed
IBC HR & Pay /
- Identifies any multiple employment implications
- Notifies manager (via HR Operations) of any over
- Makes final salary payment
- HC only –seek confirmation for deduction in wages for death in service collection
Where the deceased has been a member of a pension scheme
IBC Payroll (Pensions admin) /
- Completes appropriate leaver notification to the relevant pension authority.
Hampshire PensionsServices /
- Processes pension benefits and makes payments