JEANNE D’ARC

CORPORATE LIBRARY

This library is designed to provide you with tools to assist in your professional development. There are Audio CD’s, Books, and reference material in a variety of different topics including:

Career Development / Customer Service

Leadership & Management Development

Written & Verbal Communication / Reference Materials

Library Procedures:

Option 1 - You can come to Tremont Yard to browse the item(s) in the Cabot Café.

§  To sign out the item, fill in the ‘check out date’ on the library card found in the back of the book

§  Leave library card in designated area.

§  Books are due within 3 weeks of check-out date

§  When returning books, place them in the ‘Return Bin’. Corporate Training will re-file the books.

Option 2 - Call or email Nancy Richardson (ext 4836) or Donna Richardson (4834) to confirm the availability of the resource you are interested in.

§  Provide the Category (ex. Career Development) Title, Author and Type (ex. Book, Audio CD).

§  We will interoffice the item to you.

§  Books are due within 3 weeks of check-out date

§  Return the book to Corporate Training through interoffice, or drop off in Cabot Café.

Career Development Topics
Time Management / Change Management
Organization Skills / Personal Development
TITLE / AUTHOR / DESCRIPTION / QTY / TYPE/PAGES
8 Steps for Highly Effective Negotiation
Letting the Other Person Have Your Way / National Press Publications / Get the results you want and create win-win solutions to difficult situations with 8 Steps for Highly Effective Negotiation. Abandon the negative myths about negotiation and learn to build relationships as well as get results. / 1 / Book
88 p.
50 Ways to a Better Memory / Hermine Hilton / Do you think you have a memory like a sieve? Is it in one ear and out the other? Forget that attitude! You can train your mind to remember by using this self-help guide. Tips for remembering people’s names. Simple steps for remembering where you put things. Methods for remembering phone numbers, account numbers, and other long numbers.…and more! / 1 / Book
61 p.
180 Ways To Walk The Recognition Talk
The “How To’ Handbook for EVERYONE / Eric Harvey / Some people call it “positive reinforcement.” Others, a “motivational strategy.” Still others label it “common courtesy” – a sign of appreciation. But most folks refer to it as “RECOGNITION.” And it’s one of the biggest unkept secrets in business today! / 2 / Book
42 p.
1001 Ways To Take Initiative At Work
Take Charge of Your Job and Your Career / Bob Nelson / Whether you’re an entry-level assistant or a VP working with the CEO, there’s only one person responsible for your career – you. A unique motivational manual, 1001 Ways to Take Initiative at Work brings together hundreds of real-life examples, advice from business leaders, and the author’s own techniques and exercises to show readers how to draw on inner creativity, develop self-leadership, set goals, take risks, and sell ideas. / 1 / Book
217 p.
Change Basics / Linda Russell and Jeffrey Russell / Change Basics will enable you to skillfully introduce and manage change. With an essential background on reasons for initial resistance and an analysis of possible outcomes, it provides specific strategies to counter opposition and implement a change initiative in your organization. / 1 / Book
149 p.
Career Development Topics (cont.)
Time Management / Change Management
Organization Skills / Personal Development
TITLE / AUTHOR / DESCRIPTION / QTY / TYPE/PAGES
Common Ground
Managing and understanding workplace diversity. / National Press Publications / The face of America is changing. According to the 2000 US Census, one in six Americans will be 65 or older by the year 2015. And by the year 2020, one in six Americans will be Hispanic. To survive and thrive in today’s business work, you need to find common ground among all people – regardless of their age, race, ethnicity, gender, sexual orientation, physical characteristics, disabilities, education, and social or financial status. / 1 / Book
144 p.
Forget For Success
Walking away from outdated, counterproductive beliefs and people practices. / Eric Harvey &
Steve Ventura / Excess mental baggage can unconsciously weigh you down, hold you back, and take up precious space in your brain. Regardless of our good intentions, each of us is susceptible to flawed beliefs and behaviors that negatively impact us, the people we work with, the environments we work in, and the results we get. Dump this data from our member banks – forget these counterproductive ideas, practices, and habits – and we’re well on our way to becoming more successful leaders..and more successful people. / 1 / Book
47 p.
Future Tense
21 personal success strategies for an ever-changing business world. / Karl Schoemer / The past is gone and the present is on the way out. The future is all that’s left…it’s where you’ll be living the rest of your life. You can prepare yourself to be a player in the game of future success, or you can sit back and be a spectator cheering on those who’ve shaped their own destiny. THE CHOICE IS YOURS. / 1 / Book
43 p.
How to Get Things Done
An Achiever’s Guide to Better Time Management / National Press Publications / The clock is ticking and your wheels are spinning! Do you wish you could be more focused on your goals…undistracted by the thousands of interruptions that compete for your time and attention? If you’re paralyzed by perfectionism…put off by procrastination…here’s how to turn your time into action! / 1 / Book
112 p.
How to Handle Conflict & Confrontation
End negative attitudes, hurt feelings and angry outbursts that stem from conflict. / Poorly handled conflicts cause anxiety, tension and stress in the workplace, reduce morale and hinder productivity. In this handbook, you’ll discover a wealth of conflict management techniques for creating a more cohesive and productive work environment. / 1 / Book
97 p.
Career Development Topics (cont.)
Time Management / Change Management
Organization Skills / Personal Development
TITLE / AUTHOR / DESCRIPTION / QTY / TYPE/PAGES
How To Manage Your Boss
Build a partnership that will make you both successful. / Sound Solutions / Management is a two-way street. You know your boss manages you. What you may not know is that how you manage your boss can determine whether you succeed or not. Bosses can be your greatest allies – they can give you raises, promotions and the opportunity to succeed. They can also make your life miserable – overworking you, denying you advancement and undermining you in every phase of your professional life. Which way it goes depends largely on how you manage the relationship. / 1 / Book
130 p.
Making Humor Work
Take your job seriously and yourself lightly. / Terry Paulson, Ph.D. / In this friendly, lighthearted book, you will find many excuses to laugh- that’s the whole point! Some people think humor has no place in the work environment. But humor, when used appropriately, can prove to be a very valuable tool. Humor helps people relax and it contributes to a congenial work environment. Presentations become more interesting and listeners’ interest is sustained. Humor can help you solve problems, spark your creativity, and even reduce stress. With all these advantages, why not make humor work for you? / 1 / Book
75 p.
People Styles at Work
Making Bad Relationships Good and Good Relationships Better / Robert Bolton / Dorothy Bolton / Why is it so hard to work will with some people? More important, what can you do about it? Howe can you significantly improve difficult work relationships? People Styles at Work presents a practical, proven behavioral science method that you can use, day in and day out… / 1 / Book
190 p.
Prioritize: Organize The Art Of Getting It Done
Is ‘business as usual’ taking its toll? / Peg Pickering / Tired of constantly having to put your personal commitments, goals and dreams on the back burner? Do you feel there are never enough hours in the day? Are you weary of working at breakneck speed..yet having little to show for your efforts? The remarkable book will help you slow down, take a deep breath and regain control of your life. It’s packed with tools, techniques, advice and activities to help you permanently change the way you work and live. / 1 / Book
319 p.
Career Development Topics (cont.)
Time Management / Change Management
Organization Skills / Personal Development
TITLE / AUTHOR / DESCRIPTION / QTY / TYPE/PAGES
Shortcuts To Creating, Maintaining, Organized & Recording Files / Marla Benson / Imagine how much more productive – and how much less stressed – you’d be if you could locate any file, document or record in your office in just seconds. Crammed full of simple techniques and powerful tips used by organizational pros, this handy desktop reference offers strategies for organizing three basic areas: your filing system, your computer, and your desk and office space. / 1 / Book
114 p.
Start Right…Stay Right
Every employee’s straight-take guide to JOB SUCCESS! / Steve Ventura / Whether you’re a seasoned employee or you’re just getting started with your organization, whether this is your ideal job or merely one stop on a larger career journey, you ‘oughtta wanna’ be successful. / 1 / Book
44 p.
Success Is A Journey / Several Authors / Life is a journey. “Pack” for a successful journey by filling your mind and your heart with tips, tools, and ideas that will pave your way for a smoother, more satisfying life. Learn how to determine what you want. Overcome obstacles and reach your goals with greater ease. The examples, stories, and ‘how tos’ in this book will encourage, renew, and invigorate. You can diminish or sidestep adversity while attracting more uplifting events and abundance. / 1 / Book
126 p.
The Innovative Woman
Creative ways to reach your Potential in business and beyond. / Norma Carr-Ruffino / What’s the hottest, most in-demand skill women can bring to today’s workplace? Leading-edge executives and entrepreneurs are saying it’s innovative skills. These skills range far and wide from coming up with a simple little idea that helps solve a problem, to sensing the next new thing, to imagining a new product, service, process, or technology that delights customers, solves problems, and feeds the bottom line. / 1 / Book
310 p.
The Power Of Innovation Thinking
Getting outside the box. / National Press Publications / Are you interested in getting outside your box? Would you like to work smarter, not harder? Do you sometimes wish you could see a problem through someone else’s eyes, just so you could get a fresh perspective? Learn the secrets of powerful thinking and unlock the creativity you have stored inside with this breakthrough publication. Get rid of the myths about thinking that are holding you back. Learn to open your mind and explore the options you have known all along but didn’t know how to reach. / 1 / Book
108 p.
Career Development Topics (cont.)
Time Management / Change Management
Organization Skills / Personal Development
TITLE / AUTHOR / DESCRIPTION / QTY / TYPE/PAGES
The Promotable Woman
10 Essential skills for the New Millennium / Norma Carr-Ruffino, Ph.D. / This book presents to you, the businesswoman, a detailed plan for developing solid leadership skills in order to overcome career obstacles and stereotypes and get ahead in business. By concentrating on your own image and your perceived role in business, The Promotable Woman guides you to find the appropriate level of firmness, friendliness, and assertiveness in order to maintain a successful and fulfilling business and personal life. / 1 / Book
306 p.
The Stress Management Handbook
A Practical Guide to Reducing Stress in Every Aspect of Your Life / National Press Publications / The techniques to help you manage stress and enjoy life are here! This essential desktop handbook is chock-full of practical tips and relation methods for helping you unwind, determine your priorities and live a virtually stress-free life. / 1 / Book
73 p.
Thriving On Change
Turning Challenge into Success. / National Press Publications / If there’s anything you can count on in today’s explosive business environment, it’s change! The trouble is, whether the changes are large or small, the effect is the same – people feel anxious, stressed out and overwhelmed by circumstances they can no longer control. This handbook addresses up-to-the-minute issues and real-life situations facing people in today’s constantly changing workplace. / 2 / Book
110 p.
Trainer Basics / George M. Piskurich / Subject matter experts (SMEs) and occasional trainers are increasingly sharing the training burden in organizations. Yet these ‘instant trainers’ often are not familiar with even the basic terminology or practices of the training profession. Trainer Basics is written specifically to answer three key questions these new trainers ask: What does a trainer do and why? How can I develop must have skills quickly? How do I apply training knowledge today? / 1 / Book
119 p.
Training Design Basics / Saul Carliner / This practical, how-to book zeroes in on the skills readers need to design successful classroom training. All phases of training design are covered here, including planning and needs analysis; writing, designing, and evaluating course materials; and marketing and administration. New trainers, subject matter experts, and even experienced trainers will find the real-world approach of this book especially helpful, / 1 / Book
196 p.
Career Development Topics (cont.)
Time Management / Change Management
Organization Skills / Personal Development
TITLE / AUTHOR / DESCRIPTION / QTY / TYPE/PAGES
Walk Awhile In My Shoes
Gut-level, real-world messages from managers to employees & from employees to managers / Eric Harvey &
Steve Ventura / Side One: based on the inner thoughts of hundreds of managers shared in discussions over an eighteen-year period.
Flip Side: based on the inner thoughts of hundreds of employees shared in discussions over an eighteen-year period. / 2 / Book