Learning Objectives
Upon completion of this session, long-term care staff will:
• list three characteristics of a culture of safety;
• discuss the importance of a culture of safety to achieve positive resident outcomes; and
• explain the importance of their role in supporting a culture of safety.
Intended Audience
This packet of materials is designed for the facility team lead or another appropriate educator (e.g., staff educator, infection preventionist) to educate all staff on how to be part of the culture of safety team.
Method of Instruction
The materials are designed to be flexible and customizable. Use the content from the live webinar for the core team/facility team lead as a reference.
The video can be viewed individually or as a team. You may use the slide set that includes facilitator’s notes, with the option to customize the materials. The presentation/video should take no more than 15 minutes to complete.
Teaching Tips
These tips help trainers prepare for a live session and the facilitation of an interactive experience.
R Encourage staff to ask questions and share any concerns throughout the session.
R Distribute handouts and ask staff to participate in activities and/or use handouts as a guide during video.
R Start the video and pause as needed to address questions.
R Encourage staff to share stories of challenges or barriers to meeting the expectations.
R At the end of the video, ask staff to review discussion questions with the entire group in a safe and non-punitive manner. Provide additional resources or follow-up as needed based on the responses.
At the Conclusion of Session
Thank staff for attending and reinforce the importance of their role in eliminating CAUTI.
Ask staff to complete a brief evaluation of the training (optional).
Provide staff members who complete and return the evaluation with a certificate of completion.
Develop a plan to administer the safety culture survey for all staff.
Participate in onboarding 3 for more information on the safety culture survey.
Equipment & Supplies
Technical Requirements for Video Options
· Adobe Connect recording. A computer with an internet connection is required. The recording will open in your default browser and the password “ltcsafety” is required to view the recording. Equipment needed includes: computer with internet connection, projection system, TV or another display monitor/screen and a HDMI cable.
· MP4 video. The best way to download this file is from the “Training Materials for All Staff” pod during the live webinar for the core team. Alternatively, the video may be downloaded from the LTC Safety website. The video requires a free MP4 player available for Windows (Real Player), Mac (Quicktime) and mobile devices. Equipment needed includes: computer with MP4 player, projection system, TV or another display monitor/screen and a HDMI cable.
Other supplies recommended depend on the topic and viewing method and may include:
AHRQ Safety Program for Long-term Care: HAIs/CAUTI 2
Train-the-Trainer Guide
£ Staff training method supplies (Adobe Connect recording or MP4 video, or slide set with facilitator’s notes)
AHRQ Safety Program for Long-term Care: HAIs/CAUTI 2
Train-the-Trainer Guide
£ Copies of evaluation
£ Copies of discussion questions/activity
£ Note paper
£ Pens
£ Flip chart
£ Markers
£ Infection prevention supplies
AHRQ Safety Program for Long-term Care: HAIs/CAUTI 2
Train-the-Trainer Guide
Evaluation
A handout for staff members to complete or take notes on during the discussion is provided. The discussion questions are featured on slide 11. When showing the video, pause after each question. An explanation of each of these questions is provided in the video before moving to the next question.
Resources & References
· T.E.A.M.S Infographic
· Overview of Safety Culture Survey Administration
· Safety Culture Survey Promotional Flyer Template
· Overview of Safety Culture Survey for Staff Template
· AHRQ Nursing Home Survey on Patient Safety Culture
· LTC Safety Website—Onboarding Modules
Key Words
Teamwork Culture of Safety Safety Culture Survey Onboarding
AHRQ Safety Program for Long-term Care: HAIs/CAUTI 2
Train-the-Trainer Guide