Municipal Emergency Management Plan City of Stonnington

Part C2 – Control & Support Agencies

C2. Control and Support Agencies

C2.1 Control and Support Agencies by Emergency

Detailed below is an agreed set of arrangements for the response to identified emergencies within the City of Stonnington. These arrangements have been tailored to meet local response capabilities based on the agencies available within the municipality. Support Agencies may be able to offer varying levels of support from ‘on-ground’ resources to information. It may be appropriate to consult with a number of identified Support Agencies for advice in relation to any given emergency. It is the prerogative of the Control agency to formulate action plans for a given emergency in consultation with support agencies.

For certain types of emergency, more than one control agency is shown. Each regional and municipal plan identifies the relevant control agencies through consideration of normal geographic areas of operation and resources capacity.

Refer to the Glossary in Part C1 for explanation of abbreviations.

Refer EMMV 2012, page 7-1
Emergency / Threat / Control Agency / Key Support Agencies /
ACCIDENT / INCIDENT
Aircraft / VICPOL / AMSA, ATSB, MFB, AV
Biological materials / DH / MFB
Gas leakage / MFB / Gas distribution companies
Hazardous material, high consequence dangerous goods or dangerous goods / MFB / EPA, AV, VICPOL, WorkSafe (workplace storage facilities and transport)
Lifts, cranes or scaffolding and amusement structures / MFB / WorkSafe
Military aircraft and ships / Australian Defence Force / AMSA, VICPOL, Airservices Australia
Radioactive materials / DH / MFB
Rail and tram / VICPOL / PTV, DTPLI, V/Line, ARTC, MTM, Yarra Trams, MFB, AV, VICSES
Road / VICPOL / MFB, VicRoads, COS, CityLink
AGRICULTURE
Chemical contamination of livestock or produce / DEPI / DFSV, Primesafe
Exotic animal disease / DEPI
Plant pest or disease / DEPI
ENVIRONMENTAL
Vertebrate pest/plagues / DEPI
Pollution into inland waters / MFB / EPA, PV
Pollution of inland waters / EPA / PV, Melbourne Water
ESSENTIAL SERVICE DISRUPTION
Food supply, critical infrastructure damage or disruption / VICPOL / DEPI
Electricity / DSDBI (Energy Sector Development Division) / AEMO, Electricity distributors, Energy Safe Victoria, DEPI
Natural gas / DSDBI (Energy Sector Development Division) / AEMO, DSDBI (Earth Resources Regulation Victoria), Energy Safe Victoria, Gas distribution companies
Petroleum and liquid fuels / DSDBI (Energy Sector Development Division) / DEPI (Minerals and Petroleum), Worksafe, Oil companies
Public transport / PTV / DTPLI (Emergency Risk and
Resilience)
Roads/bridges/tunnels / VicRoads / COS, CityLink, DTPLI (Emergency Risk and Resilience)
Water and sewage / DEPI / Water authorities, DH, COS
FIRE AND / OR EXPLOSION
Aircraft / MFB
Boilers and pressure vessels / MFB / WorkSafe
Explosion / MFB / DSDBI, WorkSafe
Explosive device / VICPOL / MFB
Fire / MFB / PV, WorkSafe, BOM
HUMAN DISEASE / ILLNESS
Retail food contamination / DH
Food / drinking water contamination / DH / COS, DEPI
Human disease / DH
NATURAL EVENT
Earthquake / VICSES / All
Flood / VICSES / DEPI, VICPOL, Melbourne Water, COS, MFB, BOM
Heatwave / VICPOL / COS, DH, AV, DEPI, DSDBI, DTPLI
Storm / VICSES / BOM, DEPI, PV, MFB, DSDBI
RESCUE
Building structure / MFB / VBA, AV, VICPOL, WorkSafe
Cave / Drains / VICPOL / VICSES
Land / VICPOL / VICSES
Lift, crane, scaffolding or amusement structure / MFB / VICPOL, VICSES, WorkSafe, DSDBI
Mine / quarry / VICPOL / DSDBI, DEPI, CFA, VICSES, WorkSafe
Rail, aircraft and industrial / MFB / AMSA (aircraft only), WorkSafe (rail and industrial only)
Road / MFB / AV
Trench or Tunnel / MFB
Water / VICPOL / VICSES
SEARCH
Land and water / VICPOL / VICSES, others per VICPOL register
OTHER
Other treats against persons, property or environment / VICPOL

C2.2 Services and Agencies for Response

The undermentioned list of support tasks indicates the functional service agency and relevant support agencies. The list is neither exhaustive nor exclusive as many agencies, including combat agencies may have a support role and a functional service role, dependent on the nature of the emergency. In the event that local resources cannot be provided to meet support tasks needed, the request should be passed onto the Regional Emergency Response Coordinator via the Municipal Emergency Response Coordinator.

Refer EMMV 2012, Page 7-5
Support Services / Primary Agency / Secondary Agencies /
Catering / Red Cross / Salvation Army, COS
Commonwealth resources / VICPOL / EMA, ADF, AFP
Communications / VICPOL / ESTA, Telstra, WICEN, JEMP
Deceased persons: identification / VICPOL / CCoV
Detection of Emergency Locator Transmitters / AMSA / Airservices Australia
Emergency call taking and dispatch / ESTA / Telstra
Emergency medical care and / or transport / AV / MFB, ARFF, ESTA – others as per SHERP (DHS)
Environmental impact assessment / EPA / DEPI, PV
Evacuation / Control Agency, VICPOL / VICSES, COS
First Aid / AV / St John Ambulance, LSV, Red Cross – others per SHERP
Mapping services/information including:
-Digital and hardcopy maps
-Aerial photography acquisition
-Satellite imagery acquisition
-GPS positioning and location / DEPI / COS Geoscience Australia
Media relations / Control agency / VICPOL
Produce (food) contamination by chemical of security concern / DEPI / COS
Public warnings / Control Agency, VICPOL / BOM, COS, Telstra (Emergency Alert), JEMP
Relocation / Control Agency / VICPOL, VICSES, COS
Transport, engineering and services support / VicRoads / Others per TESS Plan
Weather information and forecasting / BOM
Work place / work related investigations and technical support / Worksafe

C2.3 Services and Agencies for Recovery

The tables below are provided as a guide to indicate the range and type of services, which can be needed in a recovery process and the principal sources of those services. This guide to provision of services does not preclude the provision of these or additional services by others than those shown, provided they are managed within the coordination processes established.

Refer EMMV 2012, Page 7-7
Recipient / Services Provided / Provider /
Government / Non-government /
Emergency Relief
Individuals and families / Emergency shelter
Catering – food and water
Registration (NRIS)
Non food items
Animal welfare / COS
Red Cross
VICPOL
Salvation Army
COS / Red Cross
Salvation Army
St Vincent de Paul
VicRelief
Foodbank
Red Cross
Brotherhood of St Laurence
DEPI
Information Services
Individuals and Families / Advice on financial assistance
Insurance claims
Legal Advice and referral services
Water and food safety / COS
DHS
RFCV
Centrelink
DH / IDRO
VCC
Communities / Advice on assistance and recovery strategies / DHS / Red Cross
VCC
Council / Advice on safe water, safe food, waste disposal, adequate washing / toilet facilities
Accommodation standards
Advice on erosion and catchment protection
Fish and fish habitat
Flora, fauna
Environmental issues / DH
DHS
DEPI
PV
EPA
Small Business / Advice on options and support available / DSDBI
All / Mapping services / information / DEPI (Information Services
COS
Financial Assistance
Individuals and Families / Relief of personal hardship
Income support
Loan funds towards restoration of dwelling / DHS
Centrelink
RFCV / Insurance companies
Financial institutions
Charities
Public Appeals
COS / Restoration of public assets and emergency protection works
Specific funding programs / DTF
DSDBI / Insurance companies
Financial institutions
Public appeals
Recipient / Services Provided / Provider
Government / Non-government
Small businesses / Loans funds towards restoration of income – earning assets; working capital.
Support for enhancing business skills / RFCV
DSDBI / Insurance companies
Financial institutions
Public appeals
Community groups / Loan funds towards restoration of assets
Community Events Program / RFCV
DSDBI / Insurance companies
Financial institutions
Public appeals
Accommodation and Housing
Individuals and families / Emergency Accommodation(short term) / COS
DHS (grants) / Insurance companies
Homeground
Salvation Army
Interim Accommodation (medium term)
Support for transition to permanent housing / DHS / Insurance companies
Food
Critical Infrastructure food suppliers and logistics / Damage assessment
Assistance with interdependencies, contingency arrangements and reconstruction / DEPI
DTPLI / Food Supply
SCN
DSDBI
Individuals and Families / Food supply source for recovery agencies / Vic Relief Foodbank
Rebuilding and utility restoration
Individuals, families, Community groups / Assessment, repair and rebuilding
Household services: water, power, telephone, sanitation / COS
Telstra
Water / sewerage authorities
DHS
MFB / Trade Associations
Service Clubs
Gas distribution companies
Electricity distributors
COS / Roads and bridges / VicRoads
Public land / Clearing, restoration and rehabilitation of roads bridges and other public assets / COS
DEPI
PV
VicRoads
Individualised support services
Individuals, families and community groups / Personalised support, counselling and advocacy
Psychological first aid
Psychological support services
Outreach
Single point of contact
Service coordination
Case Management
Community activities / DH
DHS
COS
Hospitals
Community health / mental health centres
Centrelink
DEECD / VCC
Red Cross
Salvation Army
Voluntary groups
Private health providers
Recipient / Services Provided / Provider
Government / Non-government
Community development
Community recovery committees / Funding
Administrative support
Support personnel
Advice / DHS
COS / Red Cross
Service clubs and community groups
Consuls
Communities / Employment and economic redevelopment program / DSDBI / Service clubs and community groups
COS / Funding
Support personnel
Advice
Additional Equipment
Case Management / DHS
DTF / Assessment agencies
Other community agencies
Community groups
Consuls

Last amended: August 2014 V1.0 Page 1 of 6