Appendix 5c: VolunteerJobActionSheets
BehavioralHealth Specialist
Position Requirements:Licensed mental/behavioral health professional.
Activation
Report to your assigned supervisor and sign in.Obtain incident briefing.
Ensure that you have all necessary information to respond effectively.
Obtain staff identifier (vest) and equipment needed for response. Wear Marion
MRC Unit Badge.
Complete just-in-time training (equipment or other)
Response
Provide psychological first aid to respondersand/or members of the affected population(FamilyAssistance Center, Special Needs Shelters, hospitals.Respond to behavioral health emergenciesandprovidepsychologicaltriage services.
Provide referrals to local behavioralhealth providers and other community resources.
Complete required forms and turn them in to your supervisor at the end of the operational period.
Demobilization
Turn in any issued equipment.Participate in debriefing.
Participate in compassion fatigue support services as needed.
Greeter
Position Requirements:Non-licensed professionals with some medical background preferred, public speakingand good communication skills.
Activation
Report to your assigned supervisor and sign in.Obtain incident briefing.
Ensure that you have all of the information to respond effectively.
Obtain staff identifier (vest) any equipment needed for response. Wear Marion
MRC Unit Badge.
Complete just in time training (equipment or other)
Response
Ensure no one enters the facility that is not on the access list and/or does not have appropriate identification.Direct all media inquiries to the Division or Group Supervisor on site or to the Public Information Officer at the Emergency Operations Center – Joint InformationCenter.
Orient clients to the process: flow,expected wait time and what clients can expect.
Inform clients of the resources available to assist them: language interpretation, assistance for people with disabilities, behavioral health consultation, etc.
Direct clients to proceed to the registration/check-in area.
Direct all media inquiries to the Public Information Officer or Division/Group
Supervisor.
Demobilization
Turn in any issued equipment.Participate in debriefing.
Participate in compassion fatigue support services as needed.
Health Educator
Position Requirements:Non-licensed professionalswith medical background preferred, public speakingand good communication skills.
Activation
Report to your assigned supervisor and sign in.Obtain incident briefing.
Ensure that you have all necessary information to respond effectively.
Obtain staff identifier (vest) and equipment needed for response. Wear Marion
MRC Unit Badge.
Complete just in time training (equipment or other)
Response
Assist with client education.Provide health information and public education materials.
Inform clients of the resources available to assist them in the community.
Direct clients to proceed to the nextfunctional area of the process.
Direct all media inquiries to the Public Information Officer or Division/Group
Supervisor.
Demobilization
Turn in any issued equipment.Participate in debriefing.
Participate in compassion fatigue support services as needed.
Physician
Position Requirements:Licensed physician.
Activation
Report to your assigned supervisor and sign in.Obtain incident briefing.
Ensure that you have all necessary information to respond effectively.
Obtain staff identifier (vest) and equipment needed for response. Wear Marion
MRC Unit Badge.
Complete just in time training (equipment or other)
Response
Evaluate clients that are referred from triage for further screening/evaluation.Maintain infection control standards.
Offer expertise for complexpatientsto support first aid and treatment, communicable disease isolation and screening functions.
Documentallfindingsincludinginterventions on incidentforms provided.
If it is determined that a client requires medical treatment, ensure EMS 911 services are contacted and patient is transported to the hospital.
Maintain contact with Safety Officer and Division/Group Supervisor regarding the need to transport a client to the hospital.
Provide instructions to clients and staff as needed.
Refer clients who are distressed, upset or anxious to behavioral health staff area.
Direct all media inquiries to the Public Information Officer or Division/Group
Supervisor.
Demobilization
Turn in any issued equipment.Participate in debriefing.
Participate in compassion fatigue support services as needed.
Registration Assistant
Position Requirements:Non-licensed professionalswith medical background preferred.
Activation
Report to your assigned supervisor and sign in.Obtain incident briefing.
Ensure that you have all necessary information to respond effectively.
Obtain staff identifier (vest) and equipment needed for response. Wear Marion
MRC Unit Badge.
Complete just-in-time training (equipment or other)
Response
Register clients as they enter the facility.Provide clients a brief orientation to the facility and process.
Alphabetize and organize allregistration materials andrecords of clients.
Direct clients to the next functional area.
Maintain records: client count, current census.
Complete exit information.
Maintain client list, if applicable, toinclude caregivers, staff and family members.
Assist nursing staff as needed.
Direct all media inquiries to the Public Information Officer or Division/Group
Supervisor.
Refer distressed, upset and anxious clients to the behavioral health area.
Demobilization
Turn in any issued equipment.Participate in debriefing.
Participate in compassion fatigue support services as needed.
SupplyAssistant/Runner
Position Requirements:Non-licensed professional.
Activation
Report to your assigned supervisor and sign in.Obtain incident briefing.
Ensure that you have all necessary information to respond effectively.
Obtain staff identifier (vest) and equipment needed for response. Wear Marion
MRC Unit Badge.
Complete just-in-time training (equipment or other)
Response
Scan all work areas looking for blue flag signal indicating the need for supplies.Monitor supply inventory at stations. Notify Supply UnitLeader of items in short supply.
Relay messages and requests to staff as needed.
Run errands as directed by staff.
Direct all media inquiries to the Public Information Officer or Division/Group
Supervisor.
Demobilization
Turn in any issued equipment.Participate in debriefing.
Participate in compassion fatigue support services as needed.
Shelteree Assistant
Position Requirements:Non-licensed professional.
Activation
Report to your assigned supervisor and sign in.Obtain incident briefing.
Ensure that you have all necessary information to respond effectively.
Obtain staff identifier (vest) and equipment needed for response. Wear Marion
MRC Unit Badge.
Complete just-in-time training (equipment or other)
Response
Assist shelterees in settling into their space and answer questions regarding location of bathroom, etc.Keep shelterees aware of time and inquire if assistance is needed with self- administered medications and treatments – informing a licensed nurse if help is needed.
Be aware of shelterees’ mental status.
Sit and talk with clients.
Keep shelterees up to date on status of event.
Keep the shelterees as calm as possible.
Report particular needs of shelterees.
Assisting in ambulating and transfers.
Provide diversional activities, conversation, etc.
Assist in acquiring food and/or feeding as needed.
Assist in keeping areaclean and free of trash.
Be aware of clients in need of special diets.
Direct all media inquiries to the Public Information Officer or Division/Group
Supervisor.
Demobilization
Turn in any issued equipment.Participate in debriefing.
Participate in compassion fatigue support services as needed.
Triage Nurse
Position Requirements:Registered Nurse; AdvancedRegisteredNursePractitioner.
Activation
Report to your assigned supervisor and sign in.Obtain incident briefing.
Ensure that you have all necessary information to respond effectively.
Obtain staff identifier (vest) and equipment needed for response. Wear Marion
MRC Unit Badge.
Complete just in time training (equipment or other)
Response
Screen clients according to thequestions on the triage form.Refer ill clients for Medical Evaluation.
Answer questions about procedures in the facility.
Direct all media inquiries to the Public Information Officer or Division/Group
Supervisor.
Demobilization
Turn in any issued equipment.Participate in debriefing.
Participate in compassion fatigue support services as needed.
Vaccinator/ Dispenser
Position Requirements:Licensed Practical Nurse;Registered Nurse; Advanced
RegisteredNursePractitioner.
Activation
Report to your assigned supervisor and sign in.Obtain incident briefing.
Ensure that you have all necessary information to respond effectively.
Obtain staff identifier (vest) and equipment needed for response. Wear Marion
MRC Unit Badge.
Complete just-in-time training (equipment or other)
Response
Answer client questions.Review screening and consent formto rule out contraindications.
Check that client has signed consent form.
Prepare vaccine/biologic andfillsyringes,asneeded.
Provide medication.
Administer vaccine and apply dressing to vaccination site.
Provide instructions on care of site.
Observe for immediate reactions/complications and respond; request assistance as needed.
Document product administered on client’s form, including lot # and/or label.
Direct all media inquiries to the Public Information Officer or Division/Group
Supervisor.
Refer distressed, upset and anxious clients to the behavioral health area.
Demobilization
Turn in any issued equipment.Participate in debriefing.
Participate in compassion fatigue support services as needed.
VaccinatorAssistant / Dispenser Assistant
Position Requirements:Licensed medical professionals; non-licensed medical professionals withmedical background.
Activation
Report to your assigned supervisor and sign in.Obtain incident briefing.
Ensure that you have all necessary information to respond effectively.
Obtain staff identifier (vest) and equipment needed for response. Wear Marion
MRC Unit Badge.
Complete just in time training (equipment or other)
Response
Assist in setting up vaccination station.Review printed/other materials onvaccine/biologic administration.
Verify current vaccination information.
Record lot number of vaccine/biologic on consent form and any other required form.
Provide client with documentation of injection.
Monitor supplies and request additional supplies as needed.
Properly clean and disinfect contaminated surfaces and dispose of contaminated items.
Observe for immediate reactions/complications and respond; request assistance as needed.
Direct all media inquiries to the Public Information Officer or Division/Group
Supervisor.
Refer distressed, upset and anxious clients to the behavioral health area.
Demobilization
Turn in any issued equipment.Participate in debriefing.
Participate in compassion fatigue support services as needed.