Let's Get Started!

"Let's Get Started!"

Verbiage Booklet

Opening Question:

I could get more of my new consultants to make money quickly and stay in the business if they would only… ______

And if they would

NOT…______

Recommendation Selling

You must see yourself as a ______who will only ______your prospect.

You ______things that you ______

to your friends – movies, restaurants, sales, etc.

People want a ______. They want someone to ______what to do.

Left to their own devices your prospect will do two things:

1.______

2.______

“The Consultant deflators”

1. Our new consultant goes home and talks to ______about Arbonne

2. They go home to make a list of names by themselves. Do they actually ______?

3. If they do make a list by themselves do they get ______or ______?

Why Do We Lose Them?

1. Our new Consultant doesn’t have the ______and the ______in the company, the products, the industry or ______.

2.Our new Consultant doesn’t have the ______, the ______, the one liners to handle objections and negativity.

3. There is one reason that people don’t do this business and one reason that they quit: They don’t ______they can ______it.

Commitment Conversation

1.“What is YOUR WHY? And if I can get you to ______could you get your ______?”

2.“Now, I can only work with ______at a time. Do you want to be one of my RVP’s to Be?”

3.“In order to become one of my RVP’s to Be, you’ll need to make some ______. Are you really committed to getting your ______?”

Do you want to be one of my RVP’s to Be?

If so…Enter YOUR Name in the open spot.

______

The 3 Commitments

1.“You need to promise me that you won’t speak to ______about ______unless I am with you or on the phone with ______. DOYOUPROMISE??”

2.“We need to make a ______list of the top 25 people we are going to introduce your business to. I’m going to help you make it and ______you through it. Let’s make it now or schedule a time to do it.”

3.“We need to make some ______calls and you’ll introduce me. Can we make some now or schedule a time to make them?”

Out of 25 People…

Set ______Appointments
______NEW Preferred Clients
______NEW business builders

Recommendation Closing

People NEED Encouragement!!

“_____ You are just such an incredible person and with what you want to see happen in your life and what you told me you are willing to do to make that happen ,I would just highly ______you go for it! If you are ready, let’s get you started!:)))

RVP 2 Be Recommendations

Why – very specific
Decide to be an RVP
Sign Up
Place Personal Product Order
ASVP or Success pack
List of 25 to 50 names - handwritten
Dream Team (people you would like to call up front to join you in the business)
Schedule time to make calls & appointments
Stay Connected
3 W’s
What you want…WHY??
Who is responsible?
When will be done?

Fill in the blank KEY:

page 1

Do what I tell them to do continually & consistently

Get emotionally attached to outcome

Professional

Help

Recommend

Leader

Tell them

nothing

mess it up

page 2.

5 friends & family members

Make it

Appointments

Book parties

Confidence

Belief

Themselves

Words

Verbiage

Believe

Page 3.

RVP

WHY

3 People

Commitments

Why

Page 4Anybody at all

Arbonne

You

Handwritten

Guide

Three-Way

12 to 15

3 to 5

1-3

Page 5

name

recommend

"25 JumpStart" List Script

Before every call- The new BB (Business Builder/New Consultant) will share some key points about the person you are calling. (How do they know them, where they meet, do they use Arbonne product, etc…We recommend writing it down so you can reference it during the call!)

New BB (Your NEW Consultant) verbiage---

"Hi (person on 25 list)…..do you have a minute to talk? Listen, as you may know I just started a new Arbonne business that I am really excited about! I'm new into the business and don't know how to explain the details very well and I have my friend _____ here with me who is mentoring me ,she's/he is amazing and has been very successful in the business and she/he is helping me learn how to explain what we do and we just had a quick question to ask you, can you say hi to______!

Up line/Sponsor verbiage---(more defined)

Hi ______oh my gosh thank you so much for taking our call:))))) ______has told me so much about you!______(used to go to HS together and you have 3 gorgeous kids wow -I'd love the chance to get to know you!) well again thank you ______we won't keep you but a couple of minutes :)))) ... The reason for our call ______has started her new business and I am helping mentor her , our company is amazing we specialize in pure safe and beneficial products that help people look and feel healthy and younger! So when you start your new business you think of people that know you and trust you and she thought of you! So we wanted to ask if you would do her a huge favor.. In order for ______to get started she needs a certain number of presentations completed. We wanted to ask if you would be willing to do her a huge favor and host a presentation /get -together for her/him with a few of your friends to help her practice? She would be so grateful for the favor!

Up line/Sponsor verbiage---( Short and sweet)

"Hi (potential prospect)!!! This is (Your upline's name), THANK YOU sooo much

for taking a few minutes to help (New BB/Consultant Name) out!

Would you be willing to do a huge favor for (New BB/Consultant) and host a presentation/get-together for her with a few of your friends to help her practice? She would be so grateful for the favor!

What you need.....

“YES”? OK- Great-Thank YOU SO much for helping (New Consultant’ Name) out- We are scheduling her calendar now-Would (Have 3-4 dates ready to offer) and list them out and secure a date ON THE CALL!!!!

If “NO”- Say---NO WORRIES…Would you just be willing to do a quick favor and meet up with (New BB/Consultant) for a quick coffee to help her practice? She would be so grateful for the help! Would a day or evening be better for you this week? It will only take 30 minutes and you will get a free coffee and some product for the favor! (GET THE COFFEE APPT. DATE/TIME SCHEDULED BEFORE YOU GET OFF THE CALL…)

If “NO”-Would you be willing to do a huge favor and let (new BB/Consultant) drop off some product/samples (OUT OF STATE/COUNTRY-or send you sample product) to you so you can try it and schedule a coffee/ call to get your feedback? Let them know you will be dropping it off/mailing it out in the next 2 days! Schedule a date/time right then to follow up with a coffee/call 3-5 days after the DROP/MAIL!

If you need to host your own ribbon cutting.....

New BB (Your NEW Consultant) verbiage---

Sponsor verbiage If new BB/consultant hosting your own get together

Hi ______oh my gosh thank you so much for taking our call:))))) ______has told me so much about you!______(used to go to HS together and you have 3 gorgeous kids wow -I'd love the chance to get to know you!) well again thank you ______we won't keep you but a couple of minutes :)))) ... The reason for our call ______has started her new business and I am helping mentor her , our company, is amazing we specialize in pure safe and beneficial products that help people look and feel healthy and younger! So when you start your new business you think of people that know you and trust you and she thought of you! So we wanted to ask if you would do her a huge favor.. ______is going to be having a Grand Opening ,sort of a ribbon cutting ceremony to share her new business and she's calling her friends/family to ask for their support. It would mean the world to her if you could come by and listen. She is having one gathering on______and another on______. We would sooo love for you to come______! So which one of those would be good for you to sit in on to help ______out?

Okay, (Wed)______. ______thank you so much this means so much to ______!. Let me give you the details. It’s (Wed.) at ______house at 7:00pm…Okay great. I’ll reserve a seat for you and look forward to seeing you on ______!!!

Obviously for a “male” just change all the above to “HE”

For EXISTING CONSULTANTS- instead of new to the NEW “business for practice/training”:

SAME SCRIPT-Just insert the verbiage below---

- “she is expanding her network “

- “she is taking her business to the next level and would love the practice

- “she is earning their white Mercedes by the summer, winter,...PUT A DATE ON IT!!!!

Consultant/business builder verbiage

Hi (person on 25 list)…..do you have a minute to talk? Listen, as you may know I just started a new Arbonne business that I am really excited about! I'm new into the business and don't know how to explain the details very well and I have my friend _____ here with me who is mentoring me ,she's/he is amazing and has been very successful in the business and she/he is helping me learn how to explain what we do and we just had a quick question to ask you, can you say hi to______!

Sponsor verbiage for business 1 on 1

Hi ______oh my gosh thank you so much for taking our call:))))) ______has told me so much about you!______(used to go to HS together and you have 3 gorgeous kids wow -I'd love the chance to get to know you!) well again thank you ______we won't keep you but a couple of minutes :)))) ... The reason for our call ______has started her new business and I am helping mentor her , our company is amazing we specialize in pure safe and beneficial products that help people look and feel healthy and younger! So when you start your new business you think of people that know you and trust you that have a huge heart for people that you want to share life with and she/he thought of you! In order for ______to get started she /he needs to share what she's excited about, and she would love to share this business with you. Would you be willing to do ______a huge favor and meet us for coffee or maybe we could even come to your house and let her share with you? this would mean the world to her!!! Would you be open to that?

What to say to a new Consultant or veteran that isn’t comfortable with a 3-Way call?

Sponsor: “There are several reasons why I recommend that you use the 3-Way calling method. First of all when you sponsor a brand new Consultant, a family member or a friend you’ll want them to succeed won’t you?”

New Consultant: “Of course.”

Sponsor: “Well from experience and doing this we know that if YOU don’t know how to make a three way call with your new Consultant that they typically have a very hard time getting people to host or to their first presentations to get them launched. However, if YOU can help them fill their dates then they are going to end up with a bunch of PC’s and some new Consultants and they’ll get off to a great start!”

New Consultant: “That makes sense.”

Sponsor: “Also, you’ll be amazed how well your own calls will go after you use the script that I’ll give to you to introduce me. If you can introduce me the way we have it layed out for you I promise that I will come across in a very friendly way that will put your friend or family member at ease. Let’s block off the dates of your first presentations and then let’s call the first five friends ! That way you’ll get off to a great start yourself and you’ll be able to help your new teammates as well.”

What do I say to my warm-market if I’ve already invited them before but would like to re-visit them

Re-launching Consultant: “Hi ______, this is ______. Do you have a minute? I’ve got something important that I wanted to talk with you about. You probably remember when I called you ______ago about a new business that I was starting that focused on health and wellness?

Prospect: “Yes, I remember, it’s Arbonne or something like that right?”

Re-launching Consultant: “Yes that’s it. Well ______The reason I’m calling is that I’ve learned so much since then and I've learned that I could have done some things different when I first started in how I shared with people about the business. So, I am doing a grand re-opening of my business , I didn’t know how to explain it very well so I have my friend_____ here with me who is mentoring and supporting me now , who has been very successful in the business and I would like for HER to explain it to you ! is that ok?:)))))

Prospect: “Sure, it’s okay with me.

Up line/Sponsor verbiage---(more defined)

or...

Sponsor verbiage If new BB/consultant hosting your own get together

Hi ______oh my gosh thank you so much for taking our call:))))) ______has told me so much about you!______(used to go to HS together and you have 3 gorgeous kids wow -I'd love the chance to get to know you!) well again thank you ______we won't keep you but a couple of minutes :)))) ... The reason for our call ______has started her new business and I am helping mentor her , our company, is amazing we specialize in pure safe and beneficial products that help people look and feel healthy and younger! So when you start your new business you think of people that know you and trust you and she thought of you! So we wanted to ask if you would do her a huge favor.. ______is going to be having a Grand Opening ,sort of a ribbon cutting ceremony to share her new business and she's calling her friends/family to ask for their support. It would mean the world to her if you could come by and listen. She is having one gathering on______and another on______. We would sooo love for you to come______! So which one of those would be good for you to sit in on to help ______out?

What do you do if you are making 3-Way Calls and you get the prospect’s voice mail?

New Consultant: “Hi ______, its ______. Hey, I’ve got some news. Give me a call.”

*Make sure the Consultant leaves ONLY this message. No more – no less! You are just trying to create curiosity.

Hopefully Betty will call back right away. If she does call back right away or even the next day you say:

New Consultant: “Thanks for calling me back ______. Can I put you on hold for a second? Thanks.”

(call your Sponsor and three way them in.) Then say:

New Consultant: “Hi ______. I’m glad you called. Do you have a minute?”

SUPER IMPORTANT:

HAVE YOUR CALENDAR READY WITH DATES FOR PRESENTATIONS, COFFEES, AND DROP OFFS---

SCHEDULE THE ACTIVITY THAT DAY! IF THEY CANNOT PICK A DATE RIGHT THEN, SCHEDULE A TIME LATER IN THE DAY TO GET THEIR DATE! NO MATTER WHAT!

THIS IS A CALENDAR FILLING ACTIVITY!!!!

ALL CALLS SHOULD TAKE LESS THAN 3-4 MINUTES! REMEMBER, SHORT SWEET AND TO THE POINT; DO NOT TAKE UP THE PERSONS TIME! ASK THE FAVORS IN ORDER, ASK FOR A PRESENTATION THEN PAUSE…IF NO, ASK FOR A COFFEE THEN PAUSE….IF NO THEN ASK FOR A PRODUCT DROP OFF….DO NOT GIVE THEM ALL THE OPTIONS AT ONCE, THEY WILL BE CONFUSED AND WILL ONLY PICK THE SAMPLE DROP!