Raymond PoirierPage 1 of 5

RAYMOND POIRIER:PMP,MBB,CSSBB,CSCP,CBAP(pending)

Raymond R. Poirier

31068 Silverdale Drive, Novi Michigan 48377

(734) 516-2251 (m)

SUMMARY:PMP certified Sr. Project Manager and Business Analyst with over (20) twenty years of consulting experience in numerous industries. Defined, developed and implemented multiple ERP systems including but not limited to SAP and Oracle and various modules of those solutions. Served as the Program Manager in a wide variety of IT leadership roles for the US Government, a telecommunications company, a aerospace company, a software development company, a technical services providerand numerous manufacturing companies. Extensive physical product development, manufacturing engineering and supply chain domain experience and supplemented by numerous professional certifications in these domain experience areas.

PROFESSIONAL

EXPERIENCE:

03/12 to 02/13Lean Transformations LLC-Contract Service Firm

Assigned to HCL/Consumers Energy/TechEdge/Netcom Learning/Ulta Beauty

Senior Program Manager and Portfolio Lead

  • Managed staff of over fifty (50) people located locally and off shore in Nadia India to support SAP and Non SAP Applications.Managed staff of over fifty (50) people located locally and off shore in Nadia India to support SAP and Non SAP Applications.
  • Managed SAP ECC Modules and related technologies including FICA/FICO/Billing/DM/IDE/PWB/E-services/ Net Weaver Portals, SD/Front Office/ MM, CRM 5 to CRM 7 PS, PP, MM and SAP HR modules.
  • Responsible for all XI/PI interfaces, Biz Talk 9.0 EDI data transfers and manipulations and managed file transfers and Redwood batch job scheduling application.
  • Worked with staff responsible for daily monitoring of multiple applications and batch run activities, batch run failure resolution, daily Incident Management, Minor and Operational Enhancement activities with the various SAP Modules and related technologies using HPSM and HPQC and Clarity project management tools.
  • Supported applications under strict ITIL standards SLA for all incident, change, problem and request for change enhancement activities. Managed over sixteen (16) ABAP developers located both locally and offshore to support day to day support and enhancement activities.
  • Coordinated cross functional Portfolio and support coordination with Portfolio leaders and teams supporting other SAP Core applications, Hardware Infrastructure, BI/BW, Share Service including all Basis Teams and Non SAP Applications responsible for include call center Genesys IVR call management and routing systems, MV-90,CE in house .net based, CMR application, ISIS file printing application, ASP, BOS, Envision, PMX ,FMRS, Hyperion, Points Plus and CSR applications.
  • Responsible for the knowledge transfer of multiple applications and new applications for deployment of Smart Grid technologies including Itron MDM, Itron TMS, BIT Stew and Corvix applications.
  • Developed and presented SAP Technical Awareness, Soft Skills and Program Management Methodology and SDLC templates for Ray-Connect International SAP 6.0 ECC deployment for their North America Manufacturing operations.
  • Facilitated and lead numerous JAD sessions to collect customer requirements for Enhancement activities at Consumers Energy
  • Experienced in generating IT application and architecture full life cycle project artifacts such as: business benefit analysis, ROI analysis, high level project estimates, project kick-off and charter documents, RACI Matrix’s, project schedules, project risk assessments, product or process specifications and standards documents, SOW creation, RFP creation, SLA creation, change management activities
  • IT PM activities included creation of technical and functional blue printing documents , business functional requirement documents, business or application enhancement documents, application conversion documents, application interface documents, application form requirement documents, application interface requirement documents, application data migration requirement documents, application data archiving requirement documents, application reporting and metric reporting requirement documents, application data mapping diagrams, infrastructure architectural diagrams and impact analysis .
  • Develop training material and taught courses for obtaining PMP certification for Netcom Learning.
  • Served as a troubleshooting Program Manager to get SAP POS enhancement projects on track for Ulta Beauty to implement upgrades to their SAP-Traversity POS solution from V9.5 to V10.2 and to add application enhancements for Return Authorization and Transnet real time messaging and file transfer capabilities to their sales processing activities.
  • Provided end to end PMO Methodology, set-up a PMO office and provided project management process, IT Project Management deliverable templates/tools to Ulta Beauty to manage current and future IT and SAP application enhancement projects.

11/11 to 03/12Autodesk Inc.

PLM Product Manager

  • Served as internal consultant to Web-SQL-Java based platform software development team to define requirements for the development of their new Autodesk 360 PDM-PLM Solution for multi industry use for advanced BOM and Configuration Management capabilities, Program, Portfolio and Project Management capabilities, Compliance Management system capabilities, Quality Management System capabilities and Vendor and Supplier Management capabilities.
  • Identified, innovated, documented, developed use cases to justify product capabilities improvements suggested to improve the platform functionality for both administrators and end user experiences.
  • Developed a wide arrangement of End User Applications using the Autodesk PLM 360 platform technology for areas of expertise that included solutions for New Product Development Processes, ISO-9001/9001, AS-9100/3, ISO- TS-16949, APQP-PPAP, TQM, Lean Six Sigma, Packaging and Material Management, Transportation Management, Material Flow and Supply Chain Partner Assessments.
  • Defined requirements for software development included the application to be CMII complaint for Change Management tools and processes, Quality reporting and tracking processes such as CAPA, RMG, Warranty Management, Warehouse Management, and some International Environmental Compliance directives, ROHS, REACH, WEEE and Export Control Regulations such as ITAR, EAR for Intellectual Property Protection.
  • Coordinated Internal Platform integration efforts for data sharing and interoperability between various Autodesk products including Autodesk Inventor, Autodesk Vault, Autodesk Buzz Saw and Autodesk PLM-360 in preparation for the product launch.
  • Served on team to define requirements of for third party Middleware Software providers such as the IBM Cast Iron and IBM Web-sphere products to establish an expert team of third party application integrators to generate integration data links between ERP solutions such as SAP, Oracle, Infor, Microsoft Dynamics, etc. with the Autodesk PLM 360 platform.
  • Participated in performing PLM competitor analysis for like PLM products such as Arena, Enovia, Team Center and Wind-chill.
  • Facilitated and lead numerous JAD sessions to PLM system functionality requirements for Enhancement

09/10 to 11/11Lean Transformations LLC-Contract Service Firm

Assigned to Kelly Services-Yazaki-Army PEO-Bombardier Aerospace

IT Business Process Analyst and MBB Consultant

  • Functioned as IT Business and Process Consultant for Kelly Services to define, process map and provide innovated manual and automated solution upgrades and process improvements to launch their Enterprise Wide 2012 Annual Price Increase Process across there HQ and 2000 Branch Offices. Project launched successfully and expected to deliver over $20M of additional net profit to Kelly Services Americans business operations.
  • Served as Business Analyst to manage and finalize technical requirements for (4) application developers for developing and solidifying requirements for the Internally developed Yazaki PLM, .net application and SQL database application legacy system integration project. Deploy IBM Rational IT System Implementation Program Management process and Agile SDLC and Waterfall methods for software development effort
  • Served as Project Management Leader for Bombardier Aerospace for the deployment of Supply Chain Partner and Aircraft Final Assembly Line Advance Quality Planning Deployment for the new C-Series single aisle aircraft.
  • Trained, coached and mentored (10) Bombardier personnel in Bombardier in understanding current business processes for improvement, product design processes, validation and verification processes and quality system.
  • Developed requirements for establishment and launching of BA Manufacturing Execution System (MES) for their aircraft Final Assembly Line (FAL).
  • Facilitated and lead numerous JAD sessions to collect customer requirements for application development activities at Yazaki
  • AQP deployment includes coaching and mentoring of BA staff in performing organizational cross functional workshops for developing Business Process Flow Analysis, Design and Process FMEA and Control Plans Program Manager for In House Software development activity for PLM system integration and application enhancements. Project includes MDM development, data migration, database attribute definition, business process mapping, business rules establishment.

10/07 to 09/10Jacobs Technology Inc.

CIO/CTO Office US Army

Lean Six Sigma Practice Director/System Engineer Enterprise Architecture

  • Served as Project Management Leader for US (AMC)Army Material Command HQ to deploy an enterprise wide Product Lifecycle Management (PLM) configuration/program data management and change management control solution and its integration to a SAP ECC 6.0 ERP core solution. Project included defining requirements to consolidate numerous disparage legacy business management applications within the SAP sub module tool set.
  • Facilitated and lead numerous JAD sessions to collect customer requirements for application development activities at from the (35) Disparaged IT Systems that PLM was affected as part of the solution development
  • Coordinated numerous SDLC development projects using wide arrangements of deployment models such as PM Bok, IBM Rational, Agile/Scrum, Waterfall and Spiral methods.
  • Acted as core team member to deploy enterprise wide Business Intelligence (BI/BO) solution for senior leadership performance dashboards for (AMC) of the US Army. Task include integration of data sources, implementation of a data services layer with a SOA middle ware architecture and unified communications, using ETI-ETL automated processes using IBM Infosphere products for numerous disparaged IT system/databases to provide dashboards for operational performance and readiness across numerous sub organizations of the enterprise.
  • Supported the development of Enterprise Architecture and system integration deployment plan which included data sources layers, data services layer, date integration layer/web services layer, with EDW and presentation layer for reporting all Army Material Command business operation functions metrics in dashboards.
  • Acted as Project Leader in deploying helping numerous governance models that were dependant on the functional business activity to help various government organizations become certified in achieving CMMI-L1-L5, ITIL ISO-27000 Level certification. Key support and coordination of project resourcing and activities across various DOD departments and functional areas in engineering and logistics information data management and mapping, configuration management and legacy business process integration for SAP ECC 6.0 solution to support the Army Logistics Modernization Program (LMP).
  • Developed (MBD) Model Based Definition, Data Attributes, Data Model and Data Mapping for various engineering and logistical functions to support the use of various 3D CAD Modeling system, including Pro-E, UG, Catia V4-5, Solid works for use in both Share-point Enterprise Content Management and Wind-chill PTC and SAP PLM change management and product data management solution. Responsibilities included Program Management and generation of all IT project management artifacts for the initiating, planning, blueprinting, realization, Quality Assurance, Go Live and Final Project Support ad Close-up activities.
  • Served as enterprise MRAP-MATV FOV Configuration and Program Data Manager for PLM integration into SAP ECC 6.0-LMP core and sub module system integration with various legacy transactional and business/product design/product configuration management, fielding deployment and spare part sustainment applications and databases.
  • Held enterprise data and configuration/data management coordination responsibilities including control and management of various Military vehicle product engineering technical data packages, software data packages, contractor DID CDRL data deliverables and contract surveillance compliance for five (5) major DOD contractors.
  • Wrote and developed Contractual (SOW) Statement of Work Language to obtain proper data from the defense contractors and to ensure all data deliverables and usage was in compliance to FAR, DFAR and ITAR, CDRL, Military Standards, Data Item Descriptions (DID), and Mil Specification-Handbook and performance specification requirements for data acquisition of various types of DOD contracts including IDIQ, STS, CLS and CR contracts.

05/06 to 10/07Booz Allen Hamilton

Associate/Business Process Improvement Analyst/Program Manager

  • Lean Sensei and Master Black Belt consultant to C-Level and Plant operational leaders of (18) Airbus engineering and manufacturing facilities performing organization Business Process Improvement and re-engineering assessments throughout Europe for the enterprise redeployment of their LSS initiatives.Airbus effort included generation of location by location LSS cost saving opportunities, LSS deployment roadmaps, establishment of enterprise LSS best practice database and re-development of common comprehensive Lean and Six Sigma process improvement and training program across the entire corporation. Component plants included front and rear fuselage mfg, Aircraft interior mfg, wing mfg, cockpit mfg and tail mfg, landing gear mfg an d electronic cabin control mfg operations.
  • Served in a SAP R3V4 troubleshooting capacity during plant assessments to resolve various business enterprise solution to physical interfaces issues with internal/external supply chain partners, functional support manual transactional business processes areas to overcome system wide configuration management and system inter-connectivity functionality problems.
  • Worked as Program Manager to establish Full Lifecycle business enterprise system requirements and deployment strategy that included system wide, requirement specification generation, release for quotation packages, and assessment of SAP-Oracle technical proposals and purchase for the deployment of SAP ECC 6.0 or Oracle 11i based ERP Business Enterprise Solutions with over twenty (20) core/sub modules for Telecommunications Company in Saudi Arabia.
  • Facilitated and lead numerous JAD sessions to collect customer requirements for Core and sub module requirements for ERP application at Saudi Telecom
  • Acted as Project Leader in establishing numerous governance models for Saudi Telecom joint venture to help them achieveCMMI-L1-L5, ITIL v3 certifications.
  • Telecommunications integration included the consolidation of nine retail joint venture partners and business processes into a single consolidated SOA environment for fixed line and mobile telecommunication services organization managed by a single ERP Business Enterprise Solution.
  • Joint venture company consolidated included the Program Management and business enterprise cut-over solution and IT infrastructure to support over 900 combined retail outlets, thirty (30) distribution centers, 35,000 POS locations and 3000 employees with $4B USD/Year revenues for a cash based business model.
  • Established internal (PMO) Program Management Office and its reporting infrastructure and tools for Citigroup Financial Services that managed international and domestic Information Technology Data Centers, Network Architectures and Software Development and Deployment activities for the Organization
  • Facilitated the development and implementation of Performance Based Logistic PBL contracting methods, analysis tools and processes flows for TACOM acquisition and contracting center.

04/03 to 04/06Lean Transformation LLC Contract Service Firm

Assigned to multiple clients including Visteon/Daimler Chrysler

Consultant

  • Worked as Program Manager to define project scopes, organizational structure, business processes, operational environment and business practices using physical or transactional business process improvement capabilities.
  • Created WBS work plans, cost estimates and resource allocations for the establishment of new facilities, manufacturing process, business network IT operating systems infrastructures, manufacturing /logistical support processes to launch new business manufacturing operations in Hermosillo and Toluca, Mexico, Windsor, Canada, St Louis, Missouri.
  • HBPO task included business case development, cost estimating and business capture of over $200M USD of new business. HBPO project included integration of new facilities in US, Canada and Mexico with existing SAP-R3 ECC 5.0 FM,MM,SCM,HCM,QM,WM sub modules system infrastructure based out of Germany.Project included the coordination of ABAP and BAPI customization of SAP ERP integration effort to support a business model that required (JIS) “Just in Sequence” manufacturing processes procurement forecast and order management capabilities including warehouse management SCM tools for these JIT/JIS approaches. HBPO responsibilities included the specification, purchase or lease of new manufacturing facilities and manufacturing/ logistical/test and IT hardware and software support equipment and processes.
  • Served as Consultant to Ingersoll Rand-Bobcat to resolve operational part shortage and internal fabricated parts over/under stock issues due to a problem implementation of enterprise wide Oracle 11i ERP MM and WM Modules. Improvements included new use of plant floor hand held POS part tracking and labeling devices in the physical operation as well as establishment of pre-defined in-bound material receiving windows, warehouse inventory staging practices, new part storage identification methods and reduced inbound product inspections.
  • Consultant to Daimler Chrysler Warren Truck Assembly plant to perform plant wide manufacturing process optimization and process/part communization opportunity assessments to find synergies between the 2006-2007 Dodge Ram, Dodge Dakota pick-up trucks and new 2009 Dodge Ram Light Duty Pick-up truck that resulting in over 350 opportunities for use of common parts, improved data management and configuration management support processes.
  • Consultant to various small and medium size businesses in numerous manufacturing industries to teach, educate and deploy Lean Six Sigma and business process improvement principles, practices and methods for the Michigan Manufacturing Technology Center in support of State of Michigan funded small business grants and financial incentives to improve the State of Michigan overall manufacturing competiveness.
  • Consultant to “General Motors Power Train Division for the deployment of the GMS General Motors Lean Manufacturing System for the launch of a highly manually assembled, low volume, turbo charged engine assembly manufacturing line to build Cadillac CTS LS-7 V8 engine and Corvette LC-3 500 HP turbo charged engines.
  • Contract employee to apply lean six sigma principles to Visteon/ACH Monroe chassis drive shaft manufacturing operations supporting the Ford F-150 program. Implemented process development-modification, tool set up and quality inspection modifications that reduced scrap by 20% reduced change over time by 30% and improved part productivity by 15% within a two (2) month period.

06/01 to 04/03Owens Corning Automotive Senior Engineer/Program Manager