Care Providers of Minnesota 2012 Awards Program
Excellence in Assisted Living Award
This is plaque you want to have
This esteemed award recognizes a housing with services/assisted living establishment for exemplary dedication and commitment to quality.
Nominations are judged on criteria which is based on the National Center for Assisted Living’s (NCAL) guiding principles for quality in assisted living: person-centered care, ethical practices, mission and vision statements, quality improvements, and workforce issues.
There are two phases to the award: 1) a written application which consists of no more than 25 single-sided pages, and 2) a tour of the assisted living establishment IF applicant achieves a minimum score of 85% percent on their written application.
Eligible Nominees: All housing members are eligible.
Written Presentation: Submit written materials addressing the award criteria. Use Arial font [10 point] or Times Roman [12 point] on application; maximum amount of pages: 25 single-sided, double-spaced pages.
Entry Deadlines:
Presentations must be received by the Association or postmarked by 11:59 p.m. on May 21, 2012.
Procedures
Finalists are selected based upon a numerical point distribution assigned to each award criterion. If applicant achieves a score of 85% or better, they will proceed to the next step: a tour.
The scores of the written portion and the tour will be combined to determine the award recipient. The applicant with the highest total point score will be named the 2012 Excellence in Assisted Living Award recipient and will be announced at the 2012 Assisted Living & Senior Housing Summit, August 22-23. 2012. The name of the award recipient will be kept in strict confidence until it is announced during the award presentation event, with all finalists being recognized in front of their peers. (In the event there is only one finalist, the finalist still needs to reach a certain score in order to receive the award.)
For general award questions, please contact Lisa Foss Olson, or 952-851-2483.
Award submissions should be submitted electronically AND mailed
Email: or
Fax: 952-854-6214, Attention: Recognition Committee
Mail: Care Providers of Minnesota
7851 Metro Parkway #200
Bloomington, MN 55425
Attn: Recognition Committee
Key dates for the Excellence in Assisted Living Award competition:
Deadline for submission of written presentations…...…………………...May 21
Awards Committee selects finalists………….…………….………………June/July
Facility Tours……………………………………………..……………….….July
Award presented at Assisted Living & Senior Housing Summit ….August 22-23, 2012
Care Providers of Minnesota 2012 Awards Program
2012 Excellence in Assisted Living Award—Nomination Criteria
The written presentation criteria: 120 points possible. Assisted living establishments must achieve a score of 85% (a score of at least 102 points) to proceed to community tour.
1.GUIDING PRINCIPLE #1: PERSON-DIRECTED CARE(25 points)
Person-directed care focuses on meeting an individual’s needs and is based on the concept that employees and management know each tenant—their history, needs, preferences, and expectations. With that in mind, please describe the following:
How person-directed care occurs in your community.
How management and employees have assisted the tenant and tenant’s family members transition into life at the community.
Include two recent (within the last 12 months) testimonials from a tenant and/or family member.
2.Guiding Principle #2: Ethical Practices and Financial Stewardship(25 points)
NCAL and Care Providers of Minnesota believe that all providers should operate their assisted living communities based on a foundation of trust. Providers will operate their communities and provide service with integrity.
Based on the statement above, please describe how services are provided in your community.
3.Guiding Principle #3: MISSION AND VISION STATEMENTS(10 points)
A mission statement incorporates a community’s purpose and values. A vision statement focuses on tenant, family, and employee satisfaction and strives for progress and continuous improvement while maintaining core values.
Describe your mission and vision statements and how they are woven or integrated into practices and procedures at your community.
4.Guiding Principle #4: quality improvement(10 points)
Care Providers of Minnesota believe all assisted living communities should develop and implement a quality program that best serves the needs of the tenants and their families.Please describe the following:
Give an example of one area of quality improvement including baseline data, measurement tools, the process used, and the demonstrated improvement
Describe any participation in AHCA/NCAL’s Quality Award program
5.Guiding Principle #5: EMPLOYEES(25 points)
A higher level of employee satisfaction directly correlates with higher levels of satisfaction among tenants and their family members. Describe how the following are demonstrated in your organization:
Ongoing training and education for all employees
Recognition and rewards program for employees
Employee satisfaction surveys
Timely and concise communication from leadership
Include 2 letters from (non-leadership) employees as to why your community is a great place to work
6.GENERAL(25 points)
Describe the following:
How your assisted living community integrates with the larger (surrounding) community
Participation in Care Providers of Minnesota activities, initiatives, or governance (e.g. committees or boards, CARE-PAC, education programs, etc.)
Involvement of leadership and employees in external professional groups
Why your community deserves this award
Care Providers of Minnesota 2012 Awards Program
2012 Excellence in Assisted Living Award—Tour Criteria
Assisted Living /Housing Name: ______
About the tour: You need to impress us...again!
Award applicants that reach 85% in their written nomination move to phase two of the nomination: the tour.
As you tour delegates from the Recognition Committee around your community, please keep in mind the following:
1.The tour accounts for 50% of the total score
2.Staff and residents are to be included in the tour.
3.Please make sure you address each area outlined below.
4.If you have questions about the process and/or expectations, please contact Care Providers of Minnesota PRIOR to the tour.
Itemtimescore
Presentation 20-30 minutes50
Tour40-45 minutes50
Committee/wrap up15-20 minutes—
Presentation about the assisted living community – given by housing director and other staff
Overview: who you serve; what makes your community special.
Non-management employees to talk about what you like about working here
Tenants and/or family members to discuss overall impression of the community
Describe why you deserve the award
Escorted Tour
Physical environment/general appearance/safety
Tenants (interaction with staff; respectful of privacy and dignity)
Nursing services
Dining services
Life enrichment opportunities
Committee Review/Wrap Up
After the tour, please provide a room for committee members to review findings.
Allow time for discussion, as well as an opportunity to call back employees for questions.
Total score: ______