40 Hours Per Week (Flexible 5 Over 7)

JOB DESCRIPTION

Job Title:

Training Ground Co-ordinator

Hours of Work:

40 hours per week (flexible 5 over 7)

Department:

Academy

Location:

USM Finch Farm

Grade

Responsible to:

Academy Operations Manager

DBS Required:

Yes

Role Summary

To be responsible for effectively co-ordinating all activities at USM Finch Farm, reporting into the Academy Operations Manager, and closely working with facility, first team, U23, other Academy, Ladies and wider-club staff.
To assist the Academy Operations Manager in the effective planning, management and communication of all aspects of the Academy programme.

Key Responsibilities

Training Ground Co-ordinator

To effectively co-ordinateall facility use at USM Finch Farm, including use of the Academy-side facilities and room bookings.
To ensure all-relevant stakeholders are fully aware of activities at the training ground.
Where necessary, to consult and liaise with:

Facility staff on access to the site/building, room bookings and maintenance timetables
Academy/U23/First Team/Ladies staff on facility requirements.
Grounds staff on pitch usage and gain an awareness of maintenance timetables
Canteen/Security/Stewarding staff on daily requirements, developing an understanding of when access to the canteen/site may be limited and pro-actively working with colleagues to provide alternative solutions.

To be the principal point of contact for the wider-club about facility use at USM Finch Farm.
When necessary, to event manageactivities at USM Finch Farm (such as Academy/U23 fixtures, Premier League tournaments, external bookings etc.)

Academy Operations

To assist the Academy Operations Manager with the production and communication of Academy coaching and games programmes.
To work to ensure the smooth running of the Academy programme each day and ensure a first class operation.
To be a matchday co-ordinator for Academy fixtures.
To assist Academy staff with event management throughout the season (Academy Photoshoot, Staff/Parent Meetings, Academy Awards Evening etc).
To perform additional administrative dutiesfor the Academy Manager, Academy Operations Manager or other members of the Club, as and when required.
To be a point of contact for Academy players/parents and other clubs.
To perform additional administrative dutiesfor the Academy Manager, Academy Operations Manager or other members of the Club, as and when required.
To provide support to the Tours Coordinator as and when required.

Safeguarding

Monitor potential safeguarding children risks and work with the Academy Safeguarding Officer, and the Head of Safeguarding for Everton Football Club to promote safer working practice throughout the Academy.
Understand the Academy Safeguarding policy, procedures and best practice guidelines. Use this understanding to ensure safer recruitment, safe working practices, appropriate reporting of concerns and contribute positively to an Anti-bullying environment.

4. Other Responsibilities

Take responsibility for personal performance and the development of personal skills to ensure the required skills, knowledge and competence to fulfil the role.
To be aware of EPPP rules and requirements for the Academy.
To attend staff meetings and external meetings as required.
To be aware of current trends and best practice in Youth Development.
Responsible for maintaining qualifications pertinent to the role.
To undertake Continued Professional Development organised by the Club.
Ensuring line managed staff undertake the required CPD.
Work with other departments and proactively recommend resolutions, which overcome operational challenges and exceed requirements.
Advise theAcademy Manager of any circumstances likely to cause delay, failure or loss of delivery on quality, service, income as soon as detected.

Encourage and promote the values of Everton Football Club and to comply with the required standards of conduct and so promote the Club within the community by acting with integrity and honesty.
Ensure that all work is completed in a priority basis, and work meets a high degree of professionalism, quality and craftsmanship.
To continually look for ways to develop and improve the service provision of the department.

PERSON SPECIFICATION

Skills & Abilities
Essential / Desirable

Strong organisational and time management skills
Diligent
High levels of customer service; promptly respond to queries, ensure promises are keptand manage expectations.
Ability to work independently and as part of a team.
Strong communication skills, both written and verbal
Flexible and adaptable.
Ability to remain calm under pressure.
Computer literate (with excellent abilities on Word, Excel and ideally Database knowledge and application).

Knowledge & Experience
Essential / Desirable

Experience of co-ordinating activities for a large number of people.

Experience of working within the football industry, in particular within youth development.

Knowledge of Premier League regulations in regard to youth team football/Academies

Personal Attributes
Essential / Desirable

Enthusiastic and hard working.
Enjoys interacting with a wide variety of people on a daily basis.

Good team player who can work on own initiative.
Proactive “can-do” approach to work.
Willingness to work weekends and in the evening.

Qualifications
Essential / Desirable

Full, Clean Driving Licence
Degree-level qualification

GENERAL RESPONSIBILITIES

General Responsibilities

Employee Relations

To make suggestions to improve the working situation and contribute to positive employee relations within their area of work and Everton Football Club as a whole.
Health & Safety
To take reasonable care for the health and safety of yourself and other employees and members of the public who may be affected by your acts or omissions at work.
To comply with all aspects of the Everton Football Club Health and Safety Policy and Arrangements, to enable the Company to perform its civil and statutory obligations in relation to Health & Safety.

Customer Service

Identify and meet the needs of colleagues and our customers, focusing on initiating and welcoming contact and communication whilst striving to deliver first class customer service.
Recognise potential complaint situations and make effective steps to avoid and/or resolve these situations.

Self Development

To take responsibility for your own development and to help realize your own potential by undertaking any necessary internal or external training sessions in accordance with the Company’s Performance and Development Review Policy.
Team Work
Ensure effective communication within your work team and across the Company whilst actively offering support and guidance as necessary.

Equal Opportunities and Harassment

To cooperate with measures introduced to ensure there is equality of opportunity in employment. To ensure understanding, awareness and compliance with the Company’s Equal Opportunities Policies.
To ensure that the working environment is free of sexual and racial harassment and intimidation and any other form of harassment constituting unacceptable behaviour which is personally offensive.

This document is a guide only and should not be regarded as exclusive or exhaustive. It is intended as an outline indication of the areas of activity and will be amended in the light of changing needs of the organisation.

All employees may be required to undertake any other duties as may be reasonably requested.