HOW TO INSTALL THE FileOpen PLUG-IN
What is FileOpen?
Due to the sensitive nature of our grant applications and contract proposals, NIAID has taken steps to further protect these documents using a cutting edge technology called FileOpen. FileOpen allows Scientific Review Officers to set expiration dates for review meeting-specific documents. The software has been extensively tested and shown to be very effective and easy to use.
How to Use FileOpen
You can install the FileOpen plug-in on any computer that you wish to use and on as many computers as you wish.
How to Install FileOpen
1) Log-in to RSS.
2) Click on the spyglass icon in front of the meeting name.
3) Go to the Applications/Proposals Tab. Only persons who have received the “Official Reviewer” notification email from RSS for the meeting will be able to view the Application/Proposals Tab.
4) There are 3 buttons on this tab: 1) Get Adobe Reader, 2) Install the FileOpen Plug-in for Adobe Reader, and 3) Download All Documents. Press the first button and download the most recent version of Adobe Reader. Next, click on the second button and wait until the page loads:
5) Then you will see the following. Click on “OK.”
6) A File Download box will pop up. Click on Run:
7) The following box will appear, click on Run again:
8) Next, Click on the box to accept the terms in the License Agreement. Click on Install:
9) IMPORTANT: You must log out of RSS after you install FileOpen and then log-in again for FileOpen to work. Go directly to 3) Download all Documents.
FileOpen can also be downloaded from the FileOpen website at http://plugin.fileopen.com/.
FileOpen Help Issues
Q: I can open the files but can’t see anything.
A: You have either not installed the FileOpen Plug-in or have not logged in to the RSS since installing the plug-in. On some computers where users have restricted administrative rights, you may have to get your Information Technology people to complete the installation. In our initial testing, only 5% of the users didn’t have required privileges to install the plug-in.
Q: I can’t seem to install the plug-in. There is an error message that says “installation was not successful.”
A: Your computer may require someone with administrative privileges to install the plug-in. Please call your computer support personnel to install the plug-in.
1