The Thanet Youth and Community Centre

020 8127 1313

Freelance Role Description
Role Title / Centre Manager – The Thanet Youth & Community Centre
Responsible to / The Board of Directors and Charity Trustees, The Thanet Youth & Community Centre
Responsible for / Freelance Team Members, Employees and volunteers
Employment status / Freelance/Self Employed
Number of hours per week / Approximately 15, depending on your workload and availability.
Hourly rate / £21 per hour

Purpose of Post

To be responsible for the management of all aspects of the work of managing The Thanet Youth and Community Centre (the “Thanet”), including financial management, facilities management, fundraising, and assisting with planning projects and activities run by The Thanet.

The post holder will report directly to the Board of Directors and Charity Trustees (the “Board”) at their monthly meetings, as well as more regularly on an ad hoc basis.

Candidates are encouraged to come and visit the centre before applying for this role.

Main Duties and Responsibilities

To manage staff and volunteers employed to operate The Thanet, in coordination with The Thanet’s Youth and Community Projects Coordinator (the “Projects Coordinator”).
To lead on the day to day management and administration of the centre ensuring that the building is fit for purpose, that activity is programmed appropriately and that users are happy.
To prepare for the Board’s approval a spreadsheet setting out an annual estimate of income and expenditure for each financial year.
To prepare quarterly financial reports to the Board on performance against budget.
To maintain relations with regular users, and to manage bookings and monitor invoicing for space hire for users of space throughout the year. To monitor bookings, ensuring income targets are met and income maximised. Topromote use of the premises and the activities delivered from the premises, and to coordinate ensuring that users are given keys for access to the premises.
To coordinate fundraising for The Thanet by exploring new sources of income, building relationships with potential corporate and charitable funders to develop the offer provided by The Thanet and create new funding streams.
To be responsible for all aspects of facilities management at The Thanet, including liaising with the Projects Coordinator on evacuation procedures for youth activities.
To liaise with individual contractors for services such as waste management, mechanical, electrical and other maintenance.
To liaise with The Thanet’s Treasurer to ensure prompt payment of all invoices for freelance staff and contractors.
To line manage The Thanet’s cleaner, ensuring that the centre is kept clean and tidy for its users. Your responsibilities will also include handling all paid leave, sickness, salary and PAYE filings and payments.
To work flexible hours. It is anticipated that you will work an average of 15 hours per week across a calendar year and will invoice for the hours actually worked at the end of each month. You may be requested to work some of these hours during evenings and weekends, in particular when there is an event or programmed activity taking place.
To keep under review the activities and levels of attendance at activities offered by The Thanet. To collate and analyse data to understand specific trends with a few to recommending changes to the Board.
To ensure that efficiencies, value for money and positive outcomes are being delivered in activities offered by The Thanet.
To implement all applicable Health & Safety standards and Fire Emergency Procedures are adopted and implemented.
To manage The Thanet’s social media presence on Twitter, Facebook and other sites relevant to our audience.
To maintain databases of Thanet users and manage communication with each database in compliance with current data protection legislation.
To take responsibility for your own professional development by actively seeking formal/informal training relevant to your role.
To complete all necessary filings and reports with Companies House, the Charity Commission, HMRC, grant funders, London Youth and any other applicable bodies to whom The Thanet reports.
To ensure that all of The Thanet’s policies and procedures are maintained in line with current best practice and that they are correctly implemented.
To liaise with all utility suppliers ensuring best value for money.
To liaise with the centre’s insurance brokers to obtain adequate cover for The Thanet’s activities at the most competitive rate.
To commit to safeguarding and promoting the welfare of children, young people and vulnerable adults accessing our facilities.
To undertake any other duties that may reasonably be requested.

Person Specification

These key skills and core behaviours will be used in the decision-making process for recruitment. Please give examples of how you have exhibited these behaviours in your previous role(s). It is essential you address each of these on the application for on the section for supporting information.

Be as specific as possible, we cannot guess or make assumption, but will assess your application solely on the information provided. Try to provide evidence, by examples, where possible, of skills, knowledge and experience contained in this person specification.

Please find below the key skills, experience and core behaviours required to undertake this post. These have been marked Essential (E) or Desirable (D).

Technical Skills/Relevant Education and Training

Experience in a management role preferably in health, social care, non-profit or voluntary sectorE
Strong ICT skills, including proficiency in Microsoft Word and Excel.E
Familiarity with working with Gmail and DropBoxD
Demonstrable written and oral communication skillsE
Experience of working in a community engagement or customer service environmentD
Experience of facilities managementD
Full clean driving license D

Experience required

Strong organisational and communication skillsE
Experience of working with communitiesD
Demonstrable experience of managing or supervising staff and/or volunteersE
Ability to develop and maintain positive relationships with a wide range of stakeholders and partners, including a board of trustees.E
Ability to manage budgetsE
Experience of, or knowledge of, fundraising and income generation in a community setting.D

Abilities and skills

Ability to lead and work in a team E
Ability to motivate others E
Ability to work on own initiative as well as part fo a team and judge when to take decisions and when to seek advice E
Sense of humour E
Commitment to equal opportunities and diversity E
Be flexible, and willing to take on roles beyond the job description if and when needed. E

Core Behaviours

Thinking

Planning and Organising Managing time, competing priorities and resources in a structured way.

Involves others in planning, putting self in the shoes of stakeholders
Accurately estimates resources and time requirements required to achieve plans
Uses appropriate programme and/or project management methodologies to ensure outcomes and promises are met

Analysis and Problem Solving Analysing information logically, drawing on one’s knowledge and experience base and calling on other references and resources as necessary to generate appropriate and/or creative solutions

Uses logical, rational and intuitive approaches to develop options and strategies to resolve issues and find solutions to longstanding problems
Involves others in problem solving, seeking multiple perspectives and solutions

The Thanet Youth and Community Centre Limited, company Limited by Guarantee (England & Wales)

Malden Hall, Herbert Street London NW5 4HD

Registration No 5579516 Registered Charity No 1111955