SPAN 3530 Spanish for Hotel & Restaurant Management Spring 2012
Profesora Kellye Church Oficina: LANG 401C
Horas de oficina: MWF 9:00-9:50 a.m., 12-12:50 p.m. and by appointment
Telf: (940) 369-7656 e-mail:
(Please note that I will only respond to messages sent to my UNT e-mail; I will not respond to any messages sent via Blackboard.)
Class meets: MWF 1:00 – 1:50 p.m. in LANG 215
Prerequisites: SPAN 2050 or the equivalent
Course Materials: Assignments and some class material will be posted on WebCT/Blackboard
Required Text: Conversational Spanish grammar for the Hospitality Classroom
Matt Casado; Wiley Publishing
Suggested texts: Bilingual dictionary; Dictionary of Spanish Antonyms/Synonyms
***DISABILITY ACCOMMODATION STATEMENT: The University of North Texas is on record as being committed to both the spirit and letter of federal equal opportunity legislation; reference Public Law 92-112 – The Rehabilitation Act of 1973 as amended. With the passage of new federal legislation entitled Americans with Disabilities Act (ADA), pursuant to section 504 of the Rehabilitation Act, there is renewed focus on providing this population with the same opportunities enjoyed by all citizens. Please present your written accommodation request to your instructor as soon as possible at the beginning of the semester to allow sufficient time to arrange the accommodation. For additional information see the Office of Disability Accommodation website: http://www.unt.edu/oda or call their office at (940) 565-4323
Student Behavior in the Classroom: Student behavior that interferes with an instructor’s ability to conduct a class or other students' opportunity to learn is unacceptable and disruptive and will not be tolerated in any instructional forum at UNT. Students engaging in unacceptable behavior will be directed to leave the classroom and the instructor may refer the student to the Center for Student Rights and Responsibilities to consider whether the student's conduct violated the Code of Student Conduct. The university's expectations for student conduct apply to all instructional forums, including university and electronic classroom, labs, discussion groups, field trips, etc. The Code of Student Conduct can be found at www.unt.edu/csrr
Student Evaluation of Teaching (SETE)
Student feedback is an important and essential part of this course. The Student Evaluation of Teaching (SETE) is a requirement for all organized classes at UNT. This short survey will be made available at the end of the semester to provide you with an opportunity to evaluate how this course is taught.
Course Description/Objectives: Taught entirely in Spanish; the purpose of this course is to study the hotel and restaurant industry in Spain and Latin America through the use of thematic vocabulary and situational dialogues.
Assessment/Grading System:
Attendance 5%
Participation 5%
Assignments: 15%
Individual Presentation: 10%
Quizzes: 15%
Exams (2): 30%
Final Exam: 20%
Grading Scale: A=90-100 B=80-89 C=70-79 D=60-69 F=59 or below
Assessment/Grading System:
Attendance 5%: Attendance is important. Students will be allowed three unexcused absences. Each student will begin with a grade for attendance of 50 points, after four unexcused absences, the grade will be 25; after five unexcused absences, the grade for attendance will be 0. Two Tardies (a tardy is defined as arriving more than 15 minutes late to class) = One Absence. No make-up work will be given without a valid/documented excuse. Personal reasons for missing class are not considered valid excuses. Partial attendance (arriving late/leaving early) will result in a loss of points as well. An excused absence is given only with a documented medical emergency, university-sponsored activities and/or the observance of certain religious holidays. Said proof must be provided within two class meeting days after the student’s return.
Participation 5%: Each student will be expected to participate actively in the target language in class discussions and when asking/answering questions and speaking with classmates. Any use of cell phones will lower your participation grade. The more you participate in class the more you will learn and retain. Participating/using Spanish while in class will earn students
2 points per day (up to 6 points per week) towards their total participation grade.
Assignments 15%: It is expected that all students will come to class prepared with the daily assignments completed (assignments will be randomly checked). Assignments are due at the time that the instructor requests them; late assignments will not be accepted. Do not use red/ink ink or pencil. One homework grade will be dropped.
Individual Presentation 10%: Each student will research and present a report on an aspect of the hotel/restaurant industry (ie; seasonal rate increases for hotels/resorts, problems with staff, scheduling issues, job training, hygiene…). The presentation should last between 3-5 minutes and include a Power Point presentation. The day of the presentation, the student will turn in a copy of their Power Point presentation; if you do not turn this in the day your presentation is made, there will be a deduction of 25 points per day from your presentation grade. How the presentation will be graded is explained in the guideline/grading rubric posted on Blackboard.
Quizzes 15%: There will be quizzes most weeks. The lowest quiz grade (one quiz) will be dropped. Please do not use red/ink ink or pencil. No make-ups will be allowed after quizzes have been returned (which will be the next class day). Spelling counts!
Exams (2) 30%: There will be two exams. There will be no make-ups without the proper documentation.
Final Exam 20%: The final exam is comprehensive with a focus on the last lessons covered and must be taken on the day and time specified on the final exam schedule. The Final Exam will be given on Monday, May 7th from 10:30 a.m. until 12:30 p.m. in LANG 215. Please note that the University specifically prohibits any deviation from the announced Final Exam Schedule.
Course Calendar: The course calendar is tentative and subject to change. All assignments/readings are due on the day they appear on the schedule. Students are responsible for checking the class Blackboard site on a regular basis for assignments, notes and announcements.
Semana 1
18/1 Introducción
20/1 La cortesía profesional; los mandatos formales e informales
Semana 2
23/1 cap. 1 pp. 3-8; Tarea: repaso de los mandatos
25/1 cap. 1 pp. 8-13; Tarea: ejer. 1.10, 1.16, 1.17, 1.19
27/1 cap. 2 pp.14-20; “Hostelería”; Tarea: ejer. 2.1, 2.5, 2.6
Semana 3
30/1 cap. 2 pp.20-24; repaso para la prueba; Tarea: ejer. 2.9, 2.11, 2.12
1/2 Prueba #1 (caps. 1 y 2); cap.3 pp.25-30; Tarea: ejer. 3.4, 3.6
3/2 cap. 3 pp. 30-36; Tarea: ejer.3.11, 3.15
Semana 4
6/2 “Reservaciones”; cap. 4 pp.37-42; Tarea: ejer. 4.1, 4.6
8/2 cap. 4 pp. 43-49; los números cardinales/ordinales; repaso para la prueba; Tarea: 4.11, 4.14
10/2 Prueba # 2 (caps. 3 y 4); cap. 5 pp. 53-63; Tarea: ejer. 5.1, 5.2, 5.4, 5.10, 5.11
Semana 5
13/2 cap. 5 pp.63-70; “Servicios alimenticios”; Tarea: ejer. 5.15, 5.22
15/2 cap. 6 pp.71-77; Tarea: ejer. 6.1, 6.3
17/2 cap. 6 pp.77-81; repaso para la prueba; *Sign-up for individual presentations*
Semana 6
20/2 Prueba # 3 (caps. 5 y 6); cap. 7 pp.82-87; Tarea: ejer. 7.1, 7.5
22/2 cap. 7 pp.87-94; repaso para el examen; Tarea: ejer. 7.9, 7.13
24/3 Examen I
Semana 7
27/2 cap. 8 pp.97-103; Tarea: ejer. 8.1
29/2 cap. 8 pp.103-111; Tarea: ejer. 8.9, 8.14
2/3 cap. 9 pp. 112-118; Tarea: ejer.9.1
Semana 8
5/3 cap. 9; repaso para la prueba; Tarea: ejer. 9.14
7/3 Prueba # 4 (caps. 8 y 9); cap. 10 pp.125-132; Tarea: ejer.10.1, 10.6
9/3 cap. 10 pp. 132-139; Tarea: ejer. 10.10, 10.17
Semana 9
12/3 “Seguridad”; cap. 11 pp.143-151; Tarea: ejer. 11.1, 11.3, 11.7
14/3 cap. 11 pp.152-159; repaso para la prueba; Tarea: ejer. 11.11
16/3 Prueba #5 (caps. 10 y 11); Presentaciones individuales (2)
¡Vacaciones de primavera - NO HAY CLASES!
Semana 10
26/3 cap. 12 pp.160-168; Tarea: ejer. 12.1, 12.4
28/3 cap. 12; pp.168-173; Tarea; ejer.12.15
30/3 Presentaciones individuales (4)
Semana 11
2/4 “Estadía del huésped”; cap. 13 pp.174-179; Tarea: ejer. 13.1
4/4 cap. 13 pp.179-182; repaso para la prueba; Presentaciones individuales (3)
6/4 Prueba # 6 (caps.12 y 13); repaso para el examen; Presentaciones individuales (4)
Semana 12
9/4 Examen II
11/4 cap. 14 pp.185-193; “Personal”; Tarea: ejer. 14.1
13/4 cap. 14 pp.193-201; Presentaciones individuales (3); Tarea: ejer. 14.11
Semana 13
16/4 cap.15 pp.202-207; “Los servicios a la clientela”; Tarea: ejer.15.1
18/4 cap. 15 pp.207-211; repaso para la prueba; Presentaciones individuales (3)
20/4 Prueba # 7 (caps. 14 y 15); Presentaciones individuales (4)
Semana 14
23/4 cap. 16 pp.212-217; “Comunicaciones”; Tarea: ejer. 16.1, 16.2
25/4 cap. 16 pp. 217-222; “Contabilidad”
27/4 “Marketing”; Presentaciones individuales (3)
Semana 15
30/4 Presentaciones individuales (4)
2/5 Repaso para el examen final
4/5 ¡NO HAY CLASES!
Examen final: lunes, el 7 de mayo; 10:30 a.m. – 12:30 p.m. en LANG 215