At-Will Employee Job Description

AT-WILL EMPLOYEE JOB DESCRIPTION

Child Care Council of Kentucky

Position Title: CCAP Administrative Assistant

FLSA Status: Non-exempt

Type of Position: Hourly

Department Name: Child Care Assistance Program

Reports To: Regional Supervisor/Coordinator

Management Status: Non-Management

Direct Reports: N/A

JOB SUMMARY

The CCAP Administrative Assistant is responsible for aiding in the implementation of the Child Care Assistance Program according to policies of Division of Child Care and Child Care Council of Kentucky. Provide administrative support to all CCAP staff.

ESSENTIAL FUNCTIONS OF THE JOB

·  Working knowledge of Child Care Assistance Program policies and procedures.

·  Aid in the implementation of Child Care Assistance Program in accordance with policies and contract.

·  Maintains confidentiality of information at all times per CCC and CCAP policy.

·  Act as first point of contact for the Child Care Assistance Program (professional and courteous). Determines client needs.

·  Possess excellent communication skills, face to face and phone.

·  Possess the ability to make decisions based on good judgment.

·  Ability to work independently and as part of a team.

·  Ability to work under pressure in an intense environment.

·  Provide clerical support as needed.

·  Answer multi-line phones and route calls to appropriate staff.

·  Prepare child care and consumer information packets for clients as needed.

·  Process incoming and outgoing mail, inputting case notes in client profiles as needed.

·  Compose routine correspondence.

·  Compile supply order, submits to Central Office for purchase and distributes on receipt.

·  Compile and distribute minutes from CCAP staff meetings as needed.

·  Exhibits friendliness, respect, professionalism and flexibility in relationships with clients, providers, CCC staff, and collaborating agencies.

·  Essential functions of the job require staff member to be onsite.

·  Any other duties as assigned.

OTHER DUTIES AND RESPONSIBILITIES OF THE JOB

·  Keep abreast of all changing CCAP policies and procedures.

·  Familiar with all aspects of the Child Care Council of Kentucky

·  Must be willing to work non-traditional hours as needed.

·  Some travel may be required.

SKILLS AND ABILITIES

·  Excellent communication skills

·  Excellent computer knowledge

·  Detailed organizational skills

·  Attention to details

·  Patience and understanding

·  Ability to work as part of a team

·  Accountability

·  Ability to type 55 wpm

·  Proficient in Microsoft Office Programs and Web related database applications

EXPERIENCE REQUIREMENTS

·  At least one year of administrative assistance is a plus.

·  Bilingual skills a plus.

EDUCATION / CERTIFICATION REQUIREMENTS

·  A minimum of a GED or high school diploma.

PHYSICAL REQUIREMENTS ESSENTIAL TO PERFORM THE DUTIES OF THE JOB

·  Frequently communicates with employees and customers in person, on the telephone, and on the computer to provide assistance.

·  Frequently remains in a sitting position at a desk to perform customer service duties.

·  Frequently uses the computer with fingers and hands.

·  Frequently works in a well-lit, tempered room.

·  Must be present to perform job functions

·  Occasionally exposed to outside elements when traveling for business.

·  Occasionally lifts objects weighing up to fifteen (15) pounds when moving supplies.

·  May be required to stoop, bend, or kneel.

ACKNOWLEDGEMENT
I have read this job description and fully understand the requirements set forth therein. I hereby accept the position of CCAP Administrative Assistant and agree to perform all job functions and duties in a safe manner and in accordance with the organization’s established policies and procedures.
I hereby understand and acknowledge that my employment relationship with this organization would be of an “at will” nature, which means that the employee may resign at any time and the employer may discharge an employee at any time and for any or no reason. It is further understood that this “at will” employment relationship may not be changed by any written document or by conduct unless such change is specifically acknowledged in writing by an authorized executive of this organization.
The job duties outlined herein are general statements and essential competencies that describe the basic job requirements and cannot state in words every aspect of job content. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. This job description reflects management’s assignment of essential functions; it does not prescribe or restrict the tasks that may be assigned. By signing below, I affirm that I can meet the essential functions of this position.
Employee Name – Signature / Date
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