EDUCATIONRESOURCECENTER

(561) 737-7733 ext. 84497

2016 LIVE CUSTOMER SERVICE/PATIENT EXPERIENCE CLASSES

SatisfiesCustomer Service/Patient ExperienceRequirement-Non Leadership Class.

Employees who have already completed a live class, including the session in General Orientation, for their prior evaluation have the option of alternating between a live class and CBL. The CBL is entitled “Customer Service/Patient Experience CBL” in NetLearning.

Date Time Location Class

01/04/2016 / 1:20-3:20PM / BHI 3rd Floor Conference Room / Customer Service/Patient Experience Live Class
01/18/2016 / 1:20-3:20PM / BHI 3rd Floor Conference Room / Customer Service/Patient Experience Live Class
02/01/2016 / 1:20-3:20PM / BHI 3rd Floor Conference Room / Customer Service/Patient Experience Live Class
02/15/2016 / 1:20-3:20PM / BHI 3rd Floor Conference Room / Customer Service/Patient Experience Live Class
02/29/2016 / 1:20-3:20PM / BHI 3rd Floor Conference Room / Customer Service/Patient Experience Live Class
03/14/2016 / 1:20-3:20PM / BHI 3rd Floor Conference Room / Customer Service/Patient Experience Live Class
03/28/2016 / 1:20-3:20PM / BHI 3rd Floor Conference Room / Customer Service/Patient Experience Live Class
04/11/2016 / 1:20-3:20PM / BHI 3rd Floor Conference Room / Customer Service/Patient Experience Live Class
04/25/2016 / 1:20-3:20PM / BHI 3rd Floor Conference Room / Customer Service/Patient Experience Live Class
05/09/2016 / 1:20-3:20PM / BHI 3rd Floor Conference Room / Customer Service/Patient Experience Live Class
05/23/2016 / 1:20-3:20PM / BHI 3rd Floor Conference Room / Customer Service/Patient Experience Live Class
06/06/2016 / 1:20-3:20PM / BHI 3rd Floor Conference Room / Customer Service/Patient Experience Live Class
06/20/2016 / 1:20-3:20PM / BHI 3rd Floor Conference Room / Customer Service/Patient Experience Live Class
07/18/2016 / 1:20-3:20PM / BHI 3rd Floor Conference Room / Customer Service/Patient Experience Live Class
08/01/2016 / 1:20-3:20PM / BHI 3rd Floor Conference Room / Customer Service/Patient Experience Live Class
08/15/2016 / 1:20-3:20PM / BHI 3rd Floor Conference Room / Customer Service/Patient Experience Live Class
09/12/2016 / 1:20-3:20PM / BHI 3rd Floor Conference Room / Customer Service/Patient Experience Live Class
09/26/2016 / 1:20-3:20PM / BHI 3rd Floor Conference Room / Customer Service/Patient Experience Live Class
10/10/2016 / 1:20-3:20PM / BHI 3rd Floor Conference Room / Customer Service/Patient Experience Live Class
10/24/2016 / 1:20-3:20PM / BHI 3rd Floor Conference Room / Customer Service/Patient Experience Live Class
11/07/2016 / 1:20-3:20PM / BHI 3rd Floor Conference Room / Customer Service/Patient Experience Live Class
11/21/2016 / 1:20-3:20PM / BHI 3rd Floor Conference Room / Customer Service/Patient Experience Live Class
12/05/2016 / 1:20-3:20PM / BHI 3rd Floor Conference Room / Customer Service/Patient Experience Live Class
12/19/2016 / 1:20-3:20PM / BHI 3rd Floor Conference Room / Customer Service/Patient Experience Live Class

Page 1 of 2 2015 Live Customer Service/Patient Experience Classes