Unit 1: Discussion

Unit 1: Discussion

Organizational Behavior

In this LearnScape, one of the initial challenges facing a new manager, at XYZ Software Company, involves motivating a new employee who has good credentials, but clashes with other team members. The manager’s corporate mentor has provided guidance and suggestions such as investigating the Myers-Briggs website.

This is an all too familiar scenario in corporate America. All companies, including healthcare and related industries, rely heavily on teams to perform essential business functions, enhance quality, solve complex problems, and position their organizations to maintain a competitive advantage in existing and new markets. Is a group the same thing as a team? The short answer is “no, but they are interrelated”. Groups are broader than teams and possess a common set of interests and goals (Borkowski, 2016). Teams, on the other hand, are special groups that have highly defined tasks and roles and demonstrate high level of group commitment (Katzenbach & Smith, 1993). It is very important that managers are comfortable facilitating group cohesion and supporting the development of high performing teams. This task is often made more challenging when taking into consideration employee attitudes and perceptions, workplace communication, motivation and morale issues, and diversity and cultural competency. Failure to meet this leadership expectation can result in lower productivity, increasing costs, and an inability to meet other key performance indicators (PKI).

Sources:

Borkowski, N. (2016).Organizational behavior, theory, and design in health care(2nded.). Burlington, MA: Jones & Bartlett Learning

Katzenbach, J. R. & Smith, D. K. (1993).The wisdom of teams: Creating the high performance organization. Boston, MA: Harvard Business School Press/McKinsey & Co.

Directions

Initial Posting

Students are to complete the LearnScape for Health Care Organizational Behavior: Episode 1:Behavior Influences

Based on their observations, in this scenario, and upon a careful review of the available literature, students, serving as an external consultant, will develop a formal recommendation to the new software manager on how best to convert his existing team into a high performing work team. This recommendation should take into consideration barriers to effective teams as well as the characteristics of successful teams. The recommendation will be logically presented, well-supported, and thoroughly vetted.

This analysis should be prepared as a Microsoft™ Word document, and then attached to the unit discussion thread. There is no minimum or maximum in terms of the word count; however, the response should explicitly address all required components of this discussion assignment. The document should be prepared consistent with the APA writing style (6thedition) and reflect higher level cognitive processing (analysis, synthesis and or evaluation).