Assistant Academic Officer Post

  • Job Description
  • Person Specification

JOB DESCRIPTION
Job Title: Assistant Academic Officer / Accountable to: Associate Director of Academic Affairs
Contract Length: Permanent / Hours per week/FTE: 37.5 / Weeks per year: 52
Salary: £22,000-26,000 per annum / Grade:
College: The College of Global Studies, London Center / Location: Holborn
Purpose of Role: The purpose of the role is tomaintain the College of Global Studies, Arcadia University registry, assisting in academic oversight to the study aboard programmes attended by American students.. This role acts as primary liaison between the Associate Director of Academic Affairs, and students with regard to matters of academic advising, student compliance with academic policies, course registration and record keeping. This posts also collaborates with the Student Life Team in orientation planning and delivery
Duties and Responsibilities
General
  • Support the Associate Director of Academic Affairs, Academic Programmes Manager,
  • Provide administrative support to develop and maintain all academic programs.
  • Ensure accurate data entry into multiple IT systems and maintain academic databases.
  • Identify ways to streamline academic administrative processes.
  • Plan and prepare the academic component of orientation including presentations on individual university and Arcadia programs and registration policies. Be ready to assist in others matters relating to orientation as asked or required.
  • Assist the ADAA in planning and preparing for the Arcadia-taught programmes on a semester basis.
  • Maintain the UK academic calendar.
  • Provide logistical support for faculty and guest speakers including event bookings.
  • Act as contact for faculty members to ensure effective communication between faculty members and Arcadia University.
  • Provide support and encouragement to students and to assess progress or potential problems and advise the ADAA of the same.
  • Ensure academic record keeping is in compliance with best practices with regards to transcripts, course registration, etc.
  • Advise students on academic policies and procedures and assist them with problems.
Center Based Programming
  • Collate student assessments and faculty assessment forms for exam boards.
  • Plan and coordinate academic special events with faculty, staff and students.
  • Collect and enter grading information for all Arcadia taught programmes.
  • Prepare logistical scheduling related to class time and locations
  • Maintain accurate records of attendance in accordance with the UKVI.
  • Maintain a consist collection of course feedback from students.
  • Keep accurate records of the registration and grade reports of Arcadia University programmes students in Britain, forward them to the US Office in a timely manner
  • Prepare and execute academic workshops
  • Conduct a training programme for Faculty members on academic policy and procedure.
Direct Enrol Programming
  • Liaise with program managers to confirm student registration, to clarify academic options at individual British programs, and to assist with the transcripts process with all English and Welsh Universities.
  • Liaise with the British institutions regarding student academic issues and concerns in conjunction with the ADAA on a regular basis.
  • Serve as a liaison between Programme managers and British contacts and pursue transcript requests, credit discrepancies and grade queries with these contacts.
  • Meet students at program sites at least twice per semester: one academic visit and one social and cultural visit.
  • Maintain current information and knowledge on British university programmes.
Other
  • Provide administrative support to develop new programmes and assume the administration and servicing of newly added programmes.
  • Serve as an emergency out-of-hours contact for students in the regular staff rota.
  • Perform such other duties, appropriate to the level of appointment as assigned from time to time by the ADAA.

Key Working Relationships: Managers and other staff, faculty, and, suppliers etc; with whom regular contact is required.
  • Colleagues in The College of Global Studies
  • Prospective and current students
  • Faculty Members
  • UK Institutional contacts

Person Specification
Specialist Knowledge/
Qualifications / Degree level education
Relevant Experience / Have a proven track record within either academic registry or international education.
Communication Skills / Communicates effectively orally and in writing adapting the message for a diverse audience in an inclusive and accessible way
Research, Teaching and Learning / Applies innovative approaches in professional practice to support excellent teaching, pedagogy and inclusivity
Applies own research to develop role
Planning and managing resources / Plans, prioritizes and manages resources effectively to achieve long term objectives
Teamwork / Works collaboratively in a team and where appropriate across or with different professional groups
Student experience or customer service / Builds and maintains positive relationships with students or customers
Creativity, Innovation and Problem Solving / Suggests practical solutions to new or unique problems

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