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TES Troubleshooting

10 – FLAME HEAT ROLL-OUT &

INCOMPLETE COMBUSTION

Do not turn the pump switch ON unless the By-pass valve is open or you have two or more TEX boxes and hoses connected to the TES unit.

There are only a couple of gallons of fluid in the TES boiler and during testing this fluid will heat up quickly and has no way to cool down. This can cause damage to the boiler and can create a dangerous condition.

For safety reasons we recommend that you should always have at least two TEX boxes with air movers connected to the TES unit when attempting to ignite the TES burner.

Flame / Heat Roll-Out from the base of a heater is a hazardous condition, which needs immediate correction.

On TES units installed in trailers roll-out can be caused by a damaged or improper vent, insufficient combustion air, down draft, low gas pressure or a defective burner.

On TES outdoor units, units not installed in trailers, flame rollout can be the result of a restriction within a flue gas passage in an appliance, down draft, low gas pressure or defective burner.

·  If your TES unit is operated inside a trailer – Proceed to Step #1.

·  If your TES unit is only operated outdoors – Proceed to Step #2.

Step #1 Exhaust Venting and Combustion Air

To assure that the TES unit has the required amount of combustion air and the proper exhaust piping, check the following:

The exhaust must be exhausted above the trailer roof, directly above the TES unit. It cannot be exhausted inside the trailer. The exhaust pipe must be straight. There cannot be any turns or bends between the boiler and the exhaust cap. The length of exhaust pipe used cannot exceed 4 feet.

The exhaust pipe cannot be smaller than the outlet vent collar of the boiler. On a 200,000Btu TES unit it is 7”. On a 250,000Btu TES unit it is 8”.

The exhaust cap cannot be smaller than the exhaust pipe size. On a 200,000Btu TES unit it is 7”. On a 250,000Btu TES unit it is 8”.

The exhaust cap on the trailer roof must be designed to allow the exhaust to be removed with the wind blowing in any direction. The outdoor vent cap cannot be installed on the trailer roof or used during trailer operation.

When connecting the exhaust pipe to the TES boiler and exhaust cap. The crimped end of the lower item must fit inside the un-crimped opening of the upper item. This means that the crimped outlet vent collar on top of the boiler is inside the exhaust adapter/reducer. The crimped end of the adapter/reducer fits inside the exhaust pipe and the crimped end on the exhaust pipe fits inside the exhaust cap.

The TES unit cannot be operated with the trailer doors open. This disrupts the air flow circulation that provides combustion air and helps create the draft that removes the exhaust.

Vent fans cannot be used. The TES boiler cannot be exposed to negative air pressure.

An incoming air fan must be running at all times the TES is operated inside the trailer. The incoming air fan must be located with 12” of the floor. The air flow of the fan cannot exceed 700cfm.

Roof vents must have a minimum total unrestricted open air space of 200 square inches for 200,000Btu units and 250 square inches for 250,000Btu units.

To keep the control panel cooler, the control panel door can be left open when operating the TES unit inside a locked trailer.

·  If you found and corrected a problem in the exhaust venting or combustion air supply you may have corrected the problem. Once these requirements have all been met you have eliminated the majority of the conditions that lead to flame or heat roll-out, but there may be other causes. For other possible causes to be checked proceed to Step #2.

Step #2 Flue Gas Restriction

Appliances such as TES, with multiple burners positioned beneath sectional heat exchanger passages, are particularly susceptible to this problem. The most commonly found causes of restricted flue gas passages are soot and rust. The heat exchangers must be inspected to determine if they are restricted and corrective actions taken to protect TES from flame or heat roll-out.

Rust from degrading heat exchanger surfaces can accumulate in the narrow portions of a passage and impede the flow of combustion byproducts out of the appliance.

Soot can be produced from any gas combustion that occurs without a proper air/fuel mix. Yellow flames in a gas appliance indicate an impaired combustion process and warn soot may be accumulating. Dirty jets, worn or wrong size jets or dirty or damaged burners are the usual causes of heat exchanger passages restricted with soot, although the introduction of liquid propane into the system by overfilling the propane tanks can also cause this problem.

A restriction in a passage through a heat exchanger slows the flow of combustion byproducts out of the appliance. As the area required for flow diminishes, combustion byproducts begin to collect in the combustion area. These accumulated byproducts deprive the gas flame of the air required to support combustion. The air starved combustion process causes the flame to lift and appear to float above the burner. The size of the restriction will control how long the burner can operate before flame movement occurs. If sufficient material has accumulated in the passage to severely restrict the flow of combustion byproducts, the flame will be forced to seek air at the opening of the burner area. This is the situation that causes fire to emerge from within the combustion area of the appliance, the condition called flame rollout.

The heat exchangers can be inspected by removing the burner drawer assembly and looking up at the heat exchangers using a mirror, or the back panels and flue collector box can be removed to access the heat exchangers from above.

The heat exchangers must be cleaned before returning the TES unit to service

Once you know the heat exchangers are clean, proceed to Step #3.

Step #3

A partially plugged pilot orifice, improperly adjusted pilot flame or inconsistent ignition spark can delay ignition and cause gas to flow out of the combustion chamber prior to ignition, causing damage similar to flame roll-out.

Turn off the propane tank valves. With the pump switch ON, turn the heater switch ON and test for power at the blue wire connected to terminal #6 of the burner ignition control. This is the 24V input terminal. Use terminal #1 of the 24V terminal block as the neutral connection.

·  No voltage found – Go to TES 5.

·  24 volts found – Retest using the gray wire connected to terminal #5 of the burner ignition control as the neutral connection.

o  24 volts found – Continue with testing.

o  No voltage found – Repair or replace the gray wire as needed to restore the connection between terminal #1 of the 24V terminal block and terminal #5 of the burner ignition control and continue with testing.

Examine the green wire ground connection between the burner drawer assembly and terminal #4 ground terminal of the burner ignition control. Repair or replace the wire as needed to assure a good connection between the burner ignition control and the burner ignition control.

Turn off the propane tank valves. With the pump switch ON, turn the heater switch ON

Observe the pilot assembly. Can you see a strong ignition spark?

·  Yes – Continue with testing.

·  No – Go to Step #3A.

Open the propane tank valves. Disconnect the brown wire from MV terminal of the Main Gas Valve. (This will prevent the burner from lighting while the pilot light is tested.)

With the pump switch ON, turn the heater switch ON

Observe the pilot assembly during the ignition sequence. Does the pilot light?

·  No – Proceed to Step #3B.

·  Yes – Does the spark stop when the pilot lights?

o  Yes – Proceed to Step #3C.

o  No – Remove the pilot assembly. Replace the pilot assembly and retest.

§  If the spark stops when the pilot lights – Proceed to Step #3C.

§  If the spark does not stop when the pilot lights - Examine the pilot flame. It should be blue, steady and envelopes 3/8” to 1/2” of the flame rod.

·  Flame looks blue & steady as described – Replace the burner ignition control. Reconnect the brown wire to the MV terminal on the Main Gas Valve and return to the beginning of Step #3.

·  Flame does not look as described – Refer to the pilot flame chart to correct pilot flame or contact your nearest service center for advice or assistance. Once pilot flame is blue & steady as described – Reconnect the brown wire to the MV terminal on the Main Gas Valve and return to the beginning of Step #3.

Step #3A Spark Ignition Circuit

Examine the orange ignition wire from the spark terminal of the burner ignition control down to the pilot assembly. Make sure there are no cuts or splices in the wire. The connections to the igniter and the burner ignition control must be clean and tight. Replace the pilot assembly if the wire is worn or damaged.

·  If you have not yet performed this test – Continue with this Step.

·  If you have previously completed this step and had spark, but the spark is not visible at the pilot assembly - The problem has to be a bad ground connection between terminal #4 and the burner drawer or a bad ignition wire on the pilot assembly. Replace the pilot assembly and ground wire or contact your nearest service center for advice or assistance.

To test the Spark Ignition Circuit you will need a short jumper wire made from spark plug wire or other heavily insulated wire.

WARNING!

The ignition circuit generates over 10,000 volts and electrical shock can result. Do not touch the stripped ends of the jumper wire and wear rubber gloves when performing this test.

Connect one end of the jumper wire to terminal # 4 ground terminal of the burner ignition control. Turn off the propane tank valves. With the pump switch ON, turn the heater switch ON and move the other end of the jumper wire towards the Spark terminal of the burner ignition control until a spark is created. Pull the jumper slowly away from the Spark terminal and note the length of the gap when the sparking stops.

·  No spark or spark less than 1/8” – Replace the burner ignition control, reconnect the green wire to terminal #4 the ground terminal of the burner ignition control and return to Step #3

·  Spark 1/8” or longer - reconnect the green wire to terminal #4 the ground terminal of the burner ignition control and return to Step #3

Step #3B Pilot Gas

An incoming manifold pressure of 12-14” of water column must be maintained for proper operation of the burners and pilot. Before beginning to test the pressure, make sure the propane tank valves are closed. Connect a manometer to the inlet pressure tap port. Open the propane tank valves and check the pressure.

·  If the pressure is in the range of 12-14” WC – Continue with testing.

·  If the pressure is less than 12” WC or more than 14” WC – Adjust the regulator to set the pressure in the correct range.

o  If the pressure can be adjusted and set in the range of 12-14” WC – Continue with testing.

o  If the pressure cannot be adjusted to the correct range – Replace the regulator and return to the beginning of Step #3B. If you have already replaced the regulator check the POL fitting, valves and hoses for restrictions or contact your nearest distributor for advice or assistance.

Once the incoming pressure is set, disconnect the brown wire from MV terminal of the Main Gas Valve. (This will prevent the burner from lighting while the pilot light is tested.) With the pump switch ON, turn the heater switch ON

Observe the pilot assembly during the ignition sequence. Does the pilot light?

·  Yes – Continue with testing.

·  No – Replace the pilot assembly and retest.

o  The pilot lights – Continue with testing.

o  The pilot does not light – Replace the main gas valve and return to Step #3.

The pilot flame should envelope 3/8-1/2” of the flame rod. Keep the brown wire disconnected from the MV terminal of the main gas valve to prevent the burner from lighting during the pilot adjustment.

To adjust the pilot, remove the pilot gas screw cover located on the main gas valve. Turn the adjustment screw clockwise to decrease the flame size and counterclockwise to increase the flame size. When the flame adjustment is completed replace the screw cover and reconnect the brown wire to the MV terminal of the main gas valve.

·  If the flame is adjusted to the proper size – Return to Step #3

·  If the flame cannot be adjusted to the proper size – Clean or replace the pilot orifice and retest.

o  If the flame is adjusted to the proper size – Return to Step #3.

o  If the flame cannot be adjusted to the proper size – You may need to replace the main gas valve and/or the pilot assembly. Contact your nearest service center for advice or assistance.

Step #3C Burner Ignition

Reconnect the brown wire to MV terminal of the Main Gas Valve. With the pump switch ON, turn the heater switch ON to try to light the burner.

·  If the main burner lights – Proceed to Step #4.

·  If the main burner does not light – Check for power across the PV-MV/PV terminals on the burner ignition control.