Media Contact:
Matt Johnson
Travel Leaders Corporate
(763) 383-5643
Travel Leaders Corporate Offers Departure from the Ordinary through Launch of Much Anticipated Beacon Mobile App for Business Travelers
Mobile Application Goes Further in Bridging People and Technology
Coral Gables, FL (May 1, 2012) – Travel Leaders Corporate is revolutionizing corporate business travel with the launch of its long-anticipated branded mobile application, “Beacon.” Unlike other industry mobile solutions, Beacon provides interactive, personalized access to Travel Leaders Corporate’s agents and support specialists. Trained professionals work behind the scenes to proactively monitor flights and if necessary, re-accommodate travelers even when they’re traveling in the air. This new app is immediately available for Android, Blackberry, and iPhone mobile devices.
“It’s not just technology that sets our Beacon mobile app apart, but the people behind it. When weather delays or other uncontrollable events like schedule changes, gate changes, or cancellations occur that may prevent corporate travelers from reaching their destinations, the Travel Leaders Corporate support team is there providing professional care behind the scenes,” said Travel Leaders Corporate President David Holyoke. “With Beacon, you step off the plane and you’re already taken care of. Your trip continues with minimal disruption. That’s taking care of the corporate client and protecting their business.”
Beacon works differently than typical mobile travel apps. As soon as a Travel Leaders Corporate agent is aware of a change or disruption, they immediately send a notification to their client’s mobile device with an updated itinerary. Whenever necessary, the agent automatically rebooks the traveler on the next available flight. Upon landing, the client will see the notification and can access virtual support at the push of a button. If additional assistance is required, the client has the option of calling or emailing Travel Leaders Corporate 24 hours a day, seven-days a week.
The mobile aspect of Beacon includes several other impressive features including:
· Real-time itinerary updates;
· The ability to view past, current and future trips;
· Online flight check-in;
· Weather updates; and
· Access to maps built into each trip itinerary.
To maximize convenience and efficiency, Beacon synchronizes travelers’ itineraries to their mobile calendars and sends customizable personal alerts and reminders. When viewing their itineraries, clients also have the option of contacting their hotel directly upon arrival to coordinate ground transportation.
“Where other apps fall short is in merely sending alerts to travelers. That still places the responsibility on the traveler to figure out what his or her next steps are, and it’s simply not enough,” said Travel Leaders Corporate Senior Director of Central Services and Technology, Helen Enriquez. “Beacon automatically takes the extra steps necessary and removes the hassle of standing in long lines or calling a nameless, faceless call center in hopes of being rebooked.”
Travel Leaders Corporate’s Beacon mobile app is an enhancement to its existing Beacon suite which clients have been using for several years. High-end corporate clients have the option to register for the Beacon program as part of their company’s overall service package. With registration, clients can gain access the mobile application. The app works for all Travel Leaders Corporate clients, including those who do not utilize an online booking tool for travel reservations.
If you’re not a Travel Leaders Corporate client and would like to take advantage of personalized service and cutting-edge corporate business travel solutions that are a departure from the ordinary – including Beacon – email or call 800-721-0807.
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Travel Leaders Corporate is part of Travel Leaders Group, which ranks as the #1 corporate travel management company by Business Travel News and had sales of nearly $17 billion in 2011. Travel Leaders Corporate’s consultative approach builds a travel program around clients’ specific needs, rather than requiring them to conform to standardized processes. Unlike mega-agencies, Travel Leaders Corporate provides personalized service that can’t be matched in nameless, faceless call centers. At Travel Leaders Corporate, each client is served by a dedicated team of U.S.-based agents assigned to each account. With a reputation built on reliability and a commitment to excellence, Travel Leaders Corporate offers its clients industry-leading products and services, and continuously seeks higher levels of performance. With its headquarters in Coral Gables, FL, and with employees in more than 120 cities across the United States, Travel Leaders Corporate is a forward-thinking, innovative company with a focus on continually improving the customer experience. It’s the people of Travel Leaders Corporate that set it apart as a Departure from the Ordinary. www.travelleaderscorp.com.