George Salisbury 5001 W. Shore Dr SW
(404) 456-3731 Conyers, Georgia 30094
SUMMARY:
SAP subject matter expert (SME) in Supply Chain Management (SCM), Order to Cash (OTC), Product Life Cycle (PLM), Req to Check, and Human Resource Management (HRM).
Training SME in documentation development, training delivery, master data creation and testing with over
10 years experience in business analysis, classroom training, CBT/WBT and documentation development.
Go-live user support for an ever increasing list of SAP modules.
Industry Solution Public Sector (ISPS) experience in multiple modules.
SAP SYSTEMS
SAP Versions 3.1G, 3.1H, 4.0, 4.5, 4.6A, 4.6B, 4.6C, ECC 6.0
MODULE OVERVIEW:
Siemens IT Solutions & Services – CS, FI, HR, IM, MM, PM, PS, SD, TE, PLM, PSM, ECM, UCM
Pennsylvania Turnpike Commission (ISPS) – HRM
North Carolina Department of Transportation (ISPS) – CM, FA, IM, LIV, MM, PM, PS, SD, TE, TM
Avaya Communications – MM, PS, SD
Philips Display Components – MM, PS, SD
EXPERIENCE
May 2011 – July 2011 Siemens IT Solutions & Services
Consultant/OCM & Training Readiness Lead
Pro Services Contract for City of Tacoma to organize and prepare IT Training group for upcoming SAP upgrade from 4.7 to ECC 6.04. Establish project strategy, project plan from Realization start through Go-Live, Training evaluation and metrics tracking, Train the Trainer, OCM Communications, Systems readiness and testing processes and procedures for Refresh strategy and testing, Sandbox readiness, availability, and testing after Go-Live, and uPerform documentation creation and update based on best practices.
November 2010 – January 2011 Siemens IT Solutions & Services
Consultant/ Training OneP Project
Pro Services Contract for Siemens Energy (Fossil) to learn and deliver training for Product Life cycle Management (PLM), Product Structure Management (PSM), Unit Configuration Management (UCM) including interaction with Engineering Change Management (ECM). Training concepts learned in Berlin and Mulheim Germany and training delivery in Orlando/Jupiter Florida and Hamilton Ontario Canada.
April 2008 – October 2010 Siemens IT Solutions & Services (SIS)
Consultant/ Training & Development GeneSIS (Spiridon) Project
Internal implementation project for SIS. Develop training documentation, deliver train the trainer classes for core team, power, super, and 1000 end users. Develop training schedule. Maintain SharePoint site for documentation storage and information including schedule. Develop Captivate 4 simulations and demonstrations. Document business process and User Acceptance Testing (UAT) tracking sheets. Training Team Lead. Support GUI installation (1000 users). Clarify Help Desk agent in support role, level 3 SAP support. Training and support for Alpharetta Georgia home office, Mason Ohio Technology office and Norwalk Connecticut Billing office.
Jan 2008 – February 2008 Siemens Education Services
Consultant/ Training & Development System One Plus (Spiridon) Project
Train the trainer SME for Education Services. Worked with internal trainers on course and documentation corrections.
October 2007 – December 2007 Pennsylvania Turnpike Commission
Consultant/Trainer/Training Developer
Created/edited uPerform documents for HRM at Pennsylvania Turnpike Commission ISPS State Government.
March 2005 – September 2007 Siemens Building Technologies (SBT)
Consultant/ Training & Development System One (Spiridon) Project
Developed training documentation, delivered classroom training for core team, power, super, and 5000 end users. Developed Captivate 4 simulations and demonstrations. Developed RoboHelp8 knowledge database. Go-live support level 3 SAP support. Project included integration testing, documentation development, testing, Train the trainer for Education Services (planned continued training support), Go-live and training for six (6) phased roll-outs. Territory included all of United States and Puerto Rico. Building, Fire, Security control systems, energy systems (electricity, steam, hot water).
November 2002 – February 2005 North Carolina Department of Transportation (NCDOT)
Consultant/ Training & Development BSIPS Project
ISPS State Government, Develop training documentation, deliver classroom training for power, super, and 5000 end users. Go-live support level 3 SAP support. Project included documentation development, testing, Train the trainer, Training across the state for 5000+ users. Accepted challenge from project manager to learn, develop materials, and teach FA, HRM, IM, LIV, PS, TE, TM, WM, and Workflow. Additionally asked to teach SD, Business Workplace and IXOS document storage. Lead trainer for Contract management, Plant maintenance, Travel Management, Time Entry, HRM, Payroll, and Personnel. Documentation lead for Travel Management and Plant Maintenance. Developed Captivate demonstrations and assessments. SCM Supply chain & logistics subject matter expert. Conducted regression testing for CM, HR, IM, PS, SD, TE, TM, WM modules.
December 2001 – October 2002 Avaya Communications
Consultant – Process improvement – Change Management
Change management and process re-engineering SME for SCM, PLM, Quote to Cash process including user support, training, and documentation. Focus included Order to Cash and Req to Check processes. Regional support contact for Gulf Coast States (Florida, Mississippi, Louisiana, Alabama). Analyzed and redesigned quote to cash process. Developed on-line tracking system. Supply chain & logistics subject matter expert.
October 2001 – November 2001 Coca Cola Company
Functional Consultant SD Module
Project to develop licensing tracking of Coca Cola Corporation trademarks for the Legal department. Asked to develop a tracking system for customers of the Legal department and reporting that would show their customers sales. All licensee contact and interaction was to come via a web interface that would obtain data on product and licensee. Contract development and brand alignment will be controlled via this system. Integration with SAP was desired to track minimum royalty requirements to compare against actual sales reporting for determination of amount due per quarter and finance requirements such as accounts receivable and ageing. Six (6) month project completed in two (2).
Created pricing procedure utilizing statistical figures obtained from the web interface to feed profitability analysis the customer sales figures per division and to automatically calculate the net value for the sales order. The sales order was produced through a BAPI and the process utilized the billing due list to automatically print the invoice. Entire process required no human intervention by CCC employee. Customer literally billed themselves by entering their monthly numbers.
September 2000 – July 2001 Avaya Communications
Consultant /Training/User Support
Trainer and regional coordinator for Georgia, North and South Carolina with responsibilities including classroom instruction, scheduling, refresh training classes, and on site deployment for go-live user support for SD and PS modules consisting of 1 day overview in PS or SD, 4 day Provisioning classes and 2 day Sales classes. Focus included Order to Cash and Req to Check processes. Gained experience on SAP variant configurator, PS module, revenue recognition, SD module, product serialization, SCM and PLM.
December 1999 – June 2000 Ericsson
Consultant SD Module
Functional consultant in application competency center for SD module including process flow analysis, integration, user problem solving and training, system configuration, and change control documentation for domestic 3.1H system and global 4.0B system. Repair facility offered experience with product serialization. Experience with EDI, output types, and other module integration and use of PS, MM, WM, and FI, Developed testing and change control documentation, Developed technical specification documentation for report generation, Supply chain & logistics subject matter expert
November 1989 – November 1999 Philips Display Components Company
Systems Analyst Specialist, SAP R3 SD
Responsible for SD module of SAP R3 version 3.1H including system and process functional changes, improvements, upgrades, user problem solving and training, security profiles, specifications, documentation and presentations for complete supply chain and logistics as subject matter expert (SCM & PLM). Focus included Order to Cash and Req to Check processes. Self taught on IMS configuration for SD Module. Developed process and procedure change requests, recommendations, and presentations for Sales and Marketing group. Developed four pricing procedures, three specific discounts, rebates and settlement procedures. Established transportation routing, partner functions, sales documents, order confirmation, delivery note, picking list, bill of lading, packing slip, performa invoice, commercial invoice, billing invoice, sales order types and activities, sample orders, over forecast orders along with standard SAP types, output determination, auto faxing specific documentation based on condition technique. Developed LIS/SIS reporting, info structures, evaluations structures, standard reporting. Produced queries to be used as quick temporary reporting tool and precursor to functional specifications for report generation. Supply chain subject matter expert. Attended SAP America training classes for Sales and Distribution configuration.
Other positions held while at Philips: Research and Development Engineer offering PLM exposure. Production Engineer for R&D projects extending the PLM exposure.
EDUCATION
Cleary College, Ypsilanti, Michigan
B.B.A., Management, 1994
Graduated Summa Cum Laude with a 4.0 GPA
Michael J. Owens Technical College, Toledo, Ohio
A.A.S. Glass Engineering, 1984