Glenmoore, PA19343 / Phone (610) 942-2654
Cell (610) 212-7319
Charles F. Hoopes, Jr. Resume
Summary / 30 years business experience, 20 at Siemens. Motivated senior analyst with proven track record seeking performance rewarding technical position. Strong technical support skillset.- Windows server support for large application development group.
- Maintained remote computer laboratory on Microsoft campus for Siemens / Microsoft development partnership. Sole support for development labs including networked and stand-alone Windows development servers and domains.
- Experienced with VMware, ESX Server, and Virtual Center.
- Lead technical direction for the successful implementation of a world class Lotus Notes e-mail infrastructure.
- Pioneered first SMS company-wide PC / LAN support group including setting company-wide standards directions.
Work experience / 7/2002–presentSiemens Health ServicesMalvern, PA
Soarian Environment Team, Systems Analyst 4
- Lead member of three person team responsible for 700 physical and virtual (VMware) servers in 236 test environments including:
- Hardware procurement
- Operating system and third party software provisioning
- Access security
- Availability
- Security vulnerability mitigation
- VMware Performance
- Lead projectto review performanceof VMware server farm and recommend new hardware configurations
- IS Champion
- Liaison to IS Department for large development group including 3rdlevel developer desktop support
Redmond Research Lab – Microsoft Campus, Software Engineer
- Collaborated daily with Soarian programming groups in Malvern to develop and execute projects leveraging our Siemens / Microsoft partnership including:
- Maintained remote computer laboratory on Microsoft Redmond, WA campus with secured VPN connectivity to Malvern
- Worked with Microsoft development to obtain and install pre-release software versions for testing i.e. .NET, Windows 2003 Server, Windows XP
- Networked with Microsoft development groups
MIS PC / LAN Support – IS Infrastructure & Security, Lead analyst
- Consolidate PC / LAN support company wide
- Chair SMS LAN Users Group as company wide forum to discuss strategic PC / LAN direction
- Desktop hardware and software support
- Establish consensus standards of TCP/IP, MS Office and employee remote dial-in solutions
- Instrumental in the Microsoft SELECT software partnership
- Lotus Notes E-mail Infrastructure
- Establish Lotus Notes as the corporate e-mail solution
- Project lead to resolve the seemingly insurmountable technical problems with implementing Lotus Notes servers on IBM SP/2 hardware running AIX. This project was so successful that Jeff Pappas of Lotus and Lou Gerstner of IBM described our implementation as “World Class”
Strategic LAN Development, Senior Programmer / Analyst
- LAN Development and Administration
- Supported the SLD development staff desktops and servers, including: software upgrades, hardware upgrades, software troubleshooting, hardware troubleshooting, and printer support focused on maximizing user’s productivity
HSD Financial Administration, Senior Programmer /Analyst
- HSD Tactical Plan Database
- Co-develop HSD Tactical Plan in PC-R:BASE
- Transition the system from R:BASE to mainframe based DB2
- Develop HSD Tactical Plan front-end data entry tool conforming to SMS Application Architecture standards using TPX and ISPF panels
- HSD Financial Marketing & Administration
- Implement a PC local area network
- Providecomprehensive PC Desktop hardware and software support
International Services Department, Advanced Programmer / Analyst
- Technical liaison between SMS’ European Operating Companies and Corporate
- Development and distribution of SMS PDP DSM V3.1 with international customizations resulting in the most stable SMS PDP DSM-11 release ever.
- Manage successfully the conversion of the Dutch model from PDP to VAX based including installation in Holland
Wang System Programming, Clustering, Networking
1980 – 1984Henckels & McCoyBlue Bell, PA
COBOL Programming, Computer Operator
1975 – 1980Johnson MattheyMalvern, PA
Mechanical Division, Customer Service Representative
Computer Skills / Windows (all versions) including OS installations, NTFS and Active Directory security, DOS, Extensive knowledge of computer server and workstation hardware including troubleshooting experience, Domain Controllers, Domain Setup, DHCP, DNS, WINS, Microsoft Office, Symantec Ghost, ERD Commander, Shavlik HFNetChk Pro
Education / VMware - Virtual Infrastructure with ESX Server and VirtualCenter– 2006
Lotus Notes Administration - 1997
Maxwell Technical Institute - 1980
West ChesterState College - 1975
GreatValleyHigh School – 1974
Awards / Honored with Pride in Performance, Certificate of Performance, Team Achievement, Individual Achievement, and five merit awards from SMS/Siemens
References / Furnished upon request.