Unit 1 & 2 Business Office Administration

Unitsof Competency

BSBOHS201AParticipate in OHS Processes

BSBCMN201ACommunicate in the Workplace

BSBWOR203AWork Effectively with Others

BSBITU201AProduce Simple Word Processed Documents

BSBWOR202AOrganise and Complete Daily Work Activities

BSBINM201AProcess and Maintain Workplace Information

BSBITU202ACreate and Use Spreadsheets

BSBITU203ACommunicate Electronically

BSBWOR204AUse Business Technology

Resources

Compulsory:VCE VET Units 1 & 2 – WellingtonSecondaryCollege

Do not purchase this second hand; it is a new edition with new units of competency – it will be handed out to you first lesson 2009.

Assessment

You must be seen as Competent for each of the above units to obtain as S for Units 1 & 2. (No A – E grading)

Each unit will have its own assessment task (test, role play, assessment task, etc)

There will be an examination at the end of Unit 1 and Unit 2.

Coursework:

•The majority of the coursework is hands on activities to experience what it is like to work in an office.

ACCESSING SUBJECT MATERIALS

Log on to Moodle -

Under the Main Menu, click on the link ‘Year 11 Orientation 2009’

Under the heading ‘4. Business Office Administration’, there are documents including the study design, course outline and holiday homework for you to download.

PREPARATION FOR BUSINESS OFFICE ADMINISTRATION 2009

Read the attached information and complete the questions.

Units of Competency Unpacked

BSBOHS201AParticipate in OHS Processes

  • Follow established safety procedures
  • Identify existing and potential hazards in the workplace
  • Identify and report emergency incidents

BSBCMN201ACommunicate in the Workplace

  • Collect information to achieve work responsibilities
  • Effective listening and communication skills
  • Creating written information
  • Treat all individuals with value and respect

BSBWOR203AWork Effectively with Others

  • Identify your own responsibilities and duties in relation to a workgroup
  • Support team members to achieve goals
  • Identify opportunities for improvement in a workgroup

BSBITU201AProduce Simple Word Processed Documents

  • Ensuring your workstation is ergonomic
  • Editing and Proof reading skills
  • Complete documents using Microsoft® Word® according to business standards

BSBWOR202AOrganise and Complete Daily Work Activities

  • Create work goals and plans with colleagues
  • Plan and prioritise workload
  • Communicate progress of tasks with supervisors

BSBINM201AProcess and Maintain Workplace Information

  • Use business equipment and technology in the correct manner
  • Collect and use business information
  • Maintain information according to organisational requirements

BSBITU202ACreate and Use Spreadsheets

  • Use Microsoft® Excel® to complete documents according to business standards
  • Create charts according to document requirements

BSBITU203ACommunicate Electronically

  • Identify and deal appropriately with suspicious urgent, confidential and personal email
  • Organisation and archiving of email
  • “Netiquette”
  • Prepare and maintain mailing lists

BSBWOR204AUse Business Technology

  • Select the appropriate technology and software applications for different tasks
  • Use manuals, training booklets or online help when required
  • Identify equipment faults and take action according to workplace regulations