Katherine Ratzlaff

Work Experience:

Have A Vend, Inc.

Title: Administrator / Sales Support

· Accounts Receiving & Accounts Payables

· Process credit card payments.

· Deposited checks on line; deposit cash through money room.

· Posted transactions on general ledger.

· Incoming calls, handled calls or directed to appropriate person.

· Update and manage customer list.

· Report driver accidents to insurance; file started for incident.

· Prepared outgoing UPS shipments.

· Keep track of employee attendance.

· Interviewed prospective employees; administer new hire packets.

· Correspondence, documents, proposals, type meeting minutes.

· Sales support.

· Order office supplies; kept inventory of supplies.

· Responsible for calling in service person if office equipment is down.

· Inventoried product through both computer and handheld scanner.

Chadwicks

Title: Executive Secretary

· Received and reviewed all incoming contracts and assigned pertinent action items to other departments.

· Handled all communications for the President.

· Performed other duties as assigned by the Executive Staff.

L-3 Communications

Title: Proposal Administrator

· Received and processed requests for proposals; then issued to customers.

· Prepared proposal status reports for the Vice President of Business Development.

· Maintained the company orders forecast.

· Interfaced with the Contracts Department for the input of orders.

· Interfaced with the Graphics Department for generation of product sales literature.

· Coordinated trade show participation by the Business Development Department.

Title: Secretary

· UPS shipments.

· Multi-line phone relief.

· Managed multiple calendars.

· Booked meetings in available conference room.

· Correspondence, documents, proposals, type meeting minutes.

· Travel arrangements.

· Lunch arrangements.

· Order office supplies within the department.

· Performed other administrative duties as assigned by company management.

Education:

Cardinal Dougherty High School, Philadelphia, PA

· Business courses

Skills:

Microsoft Office: Word, Excel, Outlook, Internet Explorer, Peachtree Accounting, EMS (Vending/Coffee software), and CompuVend (Vending/Coffee software), handheld scanner.

References:

James McComb (215-489-7711) Sr Program & Facility Mgr - Exelis, Inc. - Warminster, PA 18974

Richard Umile (610-809-4398) Service Manager - Have-A-Vend, Inc. - Croydon, PA 19021

Dennis Kravnick (215-778-3734) Purchasing Manager - Have-A-Vend, Inc. - Croydon, PA 19021

Roberta Hecht (267-987-7546) Secretary - L-3 Communications - Bristol, PA 19007