SBC LONG DISTANCE, LLC

d/b/a SBC LONG DISTANCE

d/b/a AT&T LONG DISTANCE

SPECIAL SERVICE ARRANGEMENTS

FOR

VOICE AND DATA SERVICES

INTERSTATE, DOMESTIC, INTEREXCHANGE SERVICES

DETARIFFED SPECIAL SERVICE ARRANGEMENTS

1.General

Where a Customer requests Special Service Arrangements (SSA) not offered under existing interstate tariffs, and after detariffing, from those offered to the mass market, The Company may offer Services to Customers for terms and conditions and for rates and charges that differ from those stated in existing interstate, and after detariffing, from those offered to the mass market. The Company will offer these Special Service Arrangements (SSA) to meet the diverse communications requirements of the Company’s customers.

Individual contracts will specify the applicable terms and conditions, rates and charges, and the length of the term plan agreement. The terms and conditions and rates and charges are available under contract to similarly situated Customers for a period of thirty (30) days following the effective date of the SSA of the initial Customer for whom the SSA was designed, unless otherwise specifically provided for in the SSA. Similarly situated customers enrolling in a SSA must agree to service installation no more than thirty (30) days after contracting to receive services under a SSA.

Additional contracts may be found at

Contractual Agreements for Special Service Arrangements

SSA Number – STD02-6

A.Term

The term of this Agreement is two (2) years

B.Services Provided Under This Agreement

The following Services are provided under this Agreement:

  • High Volume Outbound Calling – Switched
  • High Volume Toll Free Service – Switched

C.Minimum Annual Commitment

The Customer’s Minimum Annual Commitment (MAC) is $ 600.00

D.SSA Rates and Charges

The Customer will receive flat rate usage discounts on intrastate (calculated based on intrastate rates and applied to interstate), interstate High Volume Outbound Calling Service – Switched and High Volume Toll Free Service at the interstate High Volume Outbound Calling Service – Switched two year, $600.00 MAC level, except as set forth in this SSA.

Jurisdiction / Per Minute Rates
High Volume Switched
Outbound Calling and Calling Card2*** / High Volume Switched
Toll Free Calling1&2
Interstate3 / $0.0245 / $0.0245
Intrastate
Michigan / $0.0245 / $0.0245

Domestic Recurring and Non-Recurring Charges for Toll Free Service

Monthly Recurring Charge / One Time Charge / Change Charge
TFS National Directory Assistance Listing (800-555-1212)(per TFS No.) / $ 0.00 / $ 0.00
Toll Free Call Routing 1-3 Plans (per TFS No.) / $ 0.00 / $ 100.00 / $ 100.00
Toll Free Call Routing 4-99 Plans (per TFS No.) / $ 50.00 / $ 100.00 / $ 100.00
Toll Free Alternate Routing Selection (per TFS No.) / $ 50.00
Busy/No Answer Overflow (per trunk group) / $ 0.00 / $ 50.00
Real-Time ANI Delivery (per trunk group) / $ 0.00 / $ 200.00
DNIS (per trunk group) / $ 0.00 / $ 250.00 / $ 50.00
Toll Free Service No. terminated over Switched facilities (per TFS No.) / $ 5.00 / $ 0.00

Domestic calls are billed in one- (1) second increments with minimum call duration of eighteen (18) seconds.

1TFS and optional features for TFS have recurring and non-recurring charges. Unless otherwise specified, the rates in the Guidebook will apple.

2This does not include any Payphone Origination Charges that may apply

3Interstate calls from any state where Customer has long distance Services are eligible for the Interstate rates.

**All calls that originate and terminate within Washington DC are considered local calls, and would not go on the long distance network.

***The Interstate/Intrastate Calling Card rate is equal to the Interstate/Intrastate Switched Outbound Rate

Contractual Agreements for Special Service Arrangements

SSA Number – STD02-6 (continued)

E.Limitations

Ten percent (10%) or more of customer’s voice traffic (including internet traffic) shall be interstate or international.

F.Other Rates, Terms, and Conditions

The rates, terms and conditions listed herein are contingent upon an overall revenue commitment to Company and its affiliates. If Customer fails to maintain the monthly revenue commitments and terms equal to or greater than the agreed upon amount with Company’s affiliates, the standard Guidebook rates, terms and conditions will supersede and replace the non-standard rates, terms and conditions.

Customer Acknowledges and agrees that use of auto dialers, predictive dialer or other devices that generate automated outbound calls in conjunction with products and services provided under this agreement is strictly prohibited. AT&T may terminate this agreement immediately should Customer use such devices.

If the Customer so requests, AT&T LD will act as an agent on behalf of the Customer to provision local access between the Customer location and the serving wire center. AT&T LD will bill the Customer for this local access service on a pass-through basis. “Pass through Charges” are Local Access Rates from the local exchange carrier and may change subject to applicable local tariffs.

Unless otherwise indicated in this Agreement, the rates, terms, and conditions set forth in the Company’s Voice Product Reference and Pricing Guidebook shall apply. The Product Reference and Pricing Guidebook may be found at

G.Availability

The terms and conditions and rates and charges in this SSA are available under contract to similarly situated Customers for a period of ninety (90) days following the effective date of this SSA.

Contractual Agreements for Special Service Arrangements

SSA Number – STD03-6

A.Term

The term of this Agreement is three (3) years

B.Services Provided Under This Agreement

The following Services are provided under this Agreement:

  • High Volume Outbound Calling – Switched
  • High Volume Toll Free Service – Switched

C.Minimum Annual Commitment

The Customer’s Minimum Annual Commitment (MAC) is $ 600.00

D.SSA Rates and Charges

The Customer will receive flat rate usage discounts on intrastate (calculated based on intrastate rates and applied to interstate), interstate High Volume Outbound Calling Service – Switched and High Volume Toll Free Service at the interstate High Volume Outbound Calling Service – Switched three year, $600.00 MAC level, except as set forth in this SSA.

Jurisdiction / Per Minute Rates
High Volume Switched
Outbound Calling and Calling Card2*** / High Volume Switched
Toll Free Calling1&2
Interstate3 / $0.0245 / $0.0245
Intrastate
Michigan / $0.0245 / $0.0245

Domestic Recurring and Non-Recurring Charges for Toll Free Service

Monthly Recurring Charge / One Time Charge / Change Charge
TFS National Directory Assistance Listing (800-555-1212)(per TFS No.) / $ 0.00 / $ 0.00
Toll Free Call Routing 1-3 Plans (per TFS No.) / $ 0.00 / $ 100.00 / $ 100.00
Toll Free Call Routing 4-99 Plans (per TFS No.) / $ 50.00 / $ 100.00 / $ 100.00
Toll Free Alternate Routing Selection (per TFS No.) / $ 50.00
Busy/No Answer Overflow (per trunk group) / $ 0.00 / $ 50.00
Real-Time ANI Delivery (per trunk group) / $ 0.00 / $ 200.00
DNIS (per trunk group) / $ 0.00 / $ 250.00 / $ 50.00
Toll Free Service No. terminated over Switched facilities (per TFS No.) / $ 5.00 / $ 0.00

Domestic calls are billed in one- (1) second increments with minimum call duration of eighteen (18) seconds.

1TFS and optional features for TFS have recurring and non-recurring charges. Unless otherwise specified, the rates in the Guidebook will apple.

2This does not include any Payphone Origination Charges that may apply

3Interstate calls from any state where Customer has long distance Services are eligible for the Interstate rates.

**All calls that originate and terminate within Washington DC are considered local calls, and would not go on the long distance network.

***The Interstate/Intrastate Calling Card rate is equal to the Interstate/Intrastate Switched Outbound Rate

Contractual Agreements for Special Service Arrangements

SSA Number – STD03-6 (continued)

E.Limitations

Ten percent (10%) or more of customer’s voice traffic (including internet traffic) shall be interstate or international.

F.Other Rates, Terms, and Conditions

The rates, terms and conditions listed herein are contingent upon an overall revenue commitment to Company and its affiliates. If Customer fails to maintain the monthly revenue commitments and terms equal to or greater than the agreed upon amount with Company’s affiliates, the standard Guidebook rates, terms and conditions will supersede and replace the non-standard rates, terms and conditions.

Customer Acknowledges and agrees that use of auto dialers, predictive dialer or other devices that generate automated outbound calls in conjunction with products and services provided under this agreement is strictly prohibited. AT&T may terminate this agreement immediately should Customer use such devices.

If the Customer so requests, AT&T LD will act as an agent on behalf of the Customer to provision local access between the Customer location and the serving wire center. AT&T LD will bill the Customer for this local access service on a pass-through basis. “Pass through Charges” are Local Access Rates from the local exchange carrier and may change subject to applicable local tariffs.

Unless otherwise indicated in this Agreement, the rates, terms, and conditions set forth in the Company’s Voice Product Reference and Pricing Guidebook shall apply. The Product Reference and Pricing Guidebook may be found at

G.Availability

The terms and conditions and rates and charges in this SSA are available under contract to similarly situated Customers for a period of ninety (90) days following the effective date of this SSA.

Contractual Agreements for Special Service Arrangements

SSA Number – STD03-24

A.Term

The term of this Agreement is three (3) years

B.Services Provided Under This Agreement

The following Services are provided under this Agreement:

  • High Volume Outbound Calling – Switched
  • High Volume Toll Free Service – Switched

C.Minimum Annual Commitment

The Customer’s Minimum Annual Commitment (MAC) is $ 2400.00

D.SSA Rates and Charges

The Customer will receive flat rate usage discounts on intrastate (calculated based on intrastate rates and applied to interstate), interstate High Volume Outbound Calling Service – Switched and High Volume Toll Free Service at the interstate High Volume Outbound Calling Service – Switched three year, $2400.00 MAC level, except as set forth in this SSA.

Jurisdiction / Per Minute Rates
High Volume Switched
Outbound Calling and Calling Card2*** / High Volume Switched
Toll Free Calling1&2
Interstate3 / $0.0245 / $0.0245
Intrastate
Michigan / $0.0245 / $0.0245

Domestic Recurring and Non-Recurring Charges for Toll Free Service

Monthly Recurring Charge / One Time Charge / Change Charge
TFS National Directory Assistance Listing (800-555-1212)(per TFS No.) / $ 0.00 / $ 0.00
Toll Free Call Routing 1-3 Plans (per TFS No.) / $ 0.00 / $ 100.00 / $ 100.00
Toll Free Call Routing 4-99 Plans (per TFS No.) / $ 50.00 / $ 100.00 / $ 100.00
Toll Free Alternate Routing Selection (per TFS No.) / $ 50.00
Busy/No Answer Overflow (per trunk group) / $ 0.00 / $ 50.00
Real-Time ANI Delivery (per trunk group) / $ 0.00 / $ 200.00
DNIS (per trunk group) / $ 0.00 / $ 250.00 / $ 50.00
Toll Free Service No. terminated over Switched facilities (per TFS No.) / $ 5.00 / $ 0.00

Domestic calls are billed in one- (1) second increments with minimum call duration of eighteen (18) seconds.

1TFS and optional features for TFS have recurring and non-recurring charges. Unless otherwise specified, the rates in the Guidebook will apple.

2This does not include any Payphone Origination Charges that may apply

3Interstate calls from any state where Customer has long distance Services are eligible for the Interstate rates.

**All calls that originate and terminate within Washington DC are considered local calls, and would not go on the long distance network.

***The Interstate/Intrastate Calling Card rate is equal to the Interstate/Intrastate Switched Outbound Rate

Contractual Agreements for Special Service Arrangements

SSA Number – STD03-24 (continued)

E.Limitations

Ten percent (10%) or more of customer’s voice traffic (including internet traffic) shall be interstate or international.

F.Other Rates, Terms, and Conditions

The rates, terms and conditions listed herein are contingent upon an overall revenue commitment to Company and its affiliates. If Customer fails to maintain the monthly revenue commitments and terms equal to or greater than the agreed upon amount with Company’s affiliates, the standard Guidebook rates, terms and conditions will supersede and replace the non-standard rates, terms and conditions.

Customer Acknowledges and agrees that use of auto dialers, predictive dialer or other devices that generate automated outbound calls in conjunction with products and services provided under this agreement is strictly prohibited. AT&T may terminate this agreement immediately should Customer use such devices.

If the Customer so requests, AT&T LD will act as an agent on behalf of the Customer to provision local access between the Customer location and the serving wire center. AT&T LD will bill the Customer for this local access service on a pass-through basis. “Pass through Charges” are Local Access Rates from the local exchange carrier and may change subject to applicable local tariffs.

Unless otherwise indicated in this Agreement, the rates, terms, and conditions set forth in the Company’s Voice Product Reference and Pricing Guidebook shall apply. The Product Reference and Pricing Guidebook may be found at

G.Availability

The terms and conditions and rates and charges in this SSA are available under contract to similarly situated Customers for a period of ninety (90) days following the effective date of this SSA.

Contractual Agreements for Special Service Arrangements

SSA Number – STD03-6K

A.Term

The term of this Agreement is three (3) years

B.Services Provided Under This Agreement

The following Services are provided under this Agreement:

  • High Volume Outbound Calling – Switched
  • High Volume Toll Free Service – Switched

C.Minimum Annual Commitment

The Customer’s Minimum Annual Commitment (MAC) is $ 6000.00

D.SSA Rates and Charges

The Customer will receive flat rate usage discounts on intrastate (calculated based on intrastate rates and applied to interstate), interstate High Volume Outbound Calling Service – Switched and High Volume Toll Free Service at the interstate High Volume Outbound Calling Service – Switched three year, $2400.00 MAC level, except as set forth in this SSA.

Jurisdiction / Per Minute Rates
High Volume Switched
Outbound Calling and Calling Card2*** / High Volume Switched
Toll Free Calling1&2
Interstate3 / $0.0245 / $0.0245
Intrastate
Michigan / $0.0245 / $0.0245

Domestic Recurring and Non-Recurring Charges for Toll Free Service

Monthly Recurring Charge / One Time Charge / Change Charge
TFS National Directory Assistance Listing (800-555-1212)(per TFS No.) / $ 0.00 / $ 0.00
Toll Free Call Routing 1-3 Plans (per TFS No.) / $ 0.00 / $ 100.00 / $ 100.00
Toll Free Call Routing 4-99 Plans (per TFS No.) / $ 50.00 / $ 100.00 / $ 100.00
Toll Free Alternate Routing Selection (per TFS No.) / $ 50.00
Busy/No Answer Overflow (per trunk group) / $ 0.00 / $ 50.00
Real-Time ANI Delivery (per trunk group) / $ 0.00 / $ 200.00
DNIS (per trunk group) / $ 0.00 / $ 250.00 / $ 50.00
Toll Free Service No. terminated over Switched facilities (per TFS No.) / $ 5.00 / $ 0.00

Domestic calls are billed in one- (1) second increments with minimum call duration of eighteen (18) seconds.

1TFS and optional features for TFS have recurring and non-recurring charges. Unless otherwise specified, the rates in the Guidebook will apple.

2This does not include any Payphone Origination Charges that may apply

3Interstate calls from any state where Customer has long distance Services are eligible for the Interstate rates.

**All calls that originate and terminate within Washington DC are considered local calls, and would not go on the long distance network.

***The Interstate/Intrastate Calling Card rate is equal to the Interstate/Intrastate Switched Outbound Rate

Contractual Agreements for Special Service Arrangements

SSA Number – STD03-6K (continued)

E.Limitations

Ten percent (10%) or more of customer’s voice traffic (including internet traffic) shall be interstate or international.

F.Other Rates, Terms, and Conditions

The rates, terms and conditions listed herein are contingent upon an overall revenue commitment to Company and its affiliates. If Customer fails to maintain the monthly revenue commitments and terms equal to or greater than the agreed upon amount with Company’s affiliates, the standard Guidebook rates, terms and conditions will supersede and replace the non-standard rates, terms and conditions.

Customer Acknowledges and agrees that use of auto dialers, predictive dialer or other devices that generate automated outbound calls in conjunction with products and services provided under this agreement is strictly prohibited. AT&T may terminate this agreement immediately should Customer use such devices.

If the Customer so requests, AT&T LD will act as an agent on behalf of the Customer to provision local access between the Customer location and the serving wire center. AT&T LD will bill the Customer for this local access service on a pass-through basis. “Pass through Charges” are Local Access Rates from the local exchange carrier and may change subject to applicable local tariffs.

Unless otherwise indicated in this Agreement, the rates, terms, and conditions set forth in the Company’s Voice Product Reference and Pricing Guidebook shall apply. The Product Reference and Pricing Guidebook may be found at

G.Availability

The terms and conditions and rates and charges in this SSA are available under contract to similarly situated Customers for a period of ninety (90) days following the effective date of this SSA.