RETAIL NEWS. SEMESTER 1 of 2014
TABLE OF CONTENTS
Cyber Monday comes to SA. 8
Builders Superstore launched by Massmart 8
Black Friday fever 10
'Black Friday' sales make their mark in South Africa 11
Ten things you didn't know about Black Friday 12
Bread sales decline, bakeries need to adapt. By: Judy Laidlaw | 23 Jan 2014 16
Burger King to open Gauteng stores in February. By: Zeenat Moorad | 17 Jan 2014 16
Guarding consumers' rights this Christmas. 13 Nov 2013 17
Retail: A changing landscape. By: Danette Breitenbach | 19 Nov 2013 19
Edcon to roll out stores in Ghana‚ Nigeria. By: Zeenat Moorad | 25 Nov 2013 21
Franchisor, franchisee relationships - getting it right. By: Dale Audagnotti | 14 Nov 2013 23
Loyalty programmes must make 'cents'. By: Jolande Duvenhage. 28 Sep 2012 24
Switching on mobile wallets in South Africa retailing 27
Nokia: a lesson in how high-tech flyers can fall fast. 11 Nov 2013 28
Forecast shows shift to omni-channel purchasing. 17 Dec 2013 31
Rush to trade in Zim. 10 Oct 2009 Jason Moyo 33
Express Stores, Power Sales to rebrand 35
Shoprite Checkers hits 1000th store milestone. 29 Nov 2013 36
What franchisees need to know about the CPA. By: Marcel Strauss | 22 Nov 2013 38
Burger King plans to repeat success in Gauteng 39
Dispelling franchising myths 41
Good habits of highly successful franchisees 43
Telecel denies rumours of disinvestment in Zimbabwe 44
RETAIL NEWS. AUGUST 2013 46
Zimbabwe internet mobile phone traffic tops SUNDAY MAIL. Saturday, 21 July 2012 46
Wal-Mart’s Family Firm 48
Wal-Mart’s Family Firm: Critics Critique, but big business rules: Vol22. No.2 2006 Strategic Direction 49
Walmart's local supplier programme pays off for Oceanfresh 49
Wal-Mart and the Game in Botswana [July 2012] *PROFESSOR ROMAN GRYNBERG 50
Tiger Brands boosts Zimbabwe unit 52
The world’s richest add more to their fortunEEes 52
Chatsworth store completes 1000th opening for PnP 56
OK records $12,4m after-tax profit 58
10 Responses to OK records $12,4m after-tax profit 58
OK targets regional markets [Daily News]. Saturday, 15 June 2013 60
Retailers still reliant on SA for supplies: OK 62
OK revenues surge to US$89m. Herald 63
SA retail giants coming to Zim 64
KFC eyes return to Zim 65
Bricks, mortar still important in shopping choice 66
Innscor faces stiff competition 68
OK Zimbabwe [companydatabase.org] 8 March 2011 69
Ok Zimbabwe Limited 69
Zimbabwe: OK Seeks to Claw Back Lost Market Share 70
Retail super-brand winner. bizcommunity.com [8 March 2011]. [Staff reporter]. 75
OK dominates as Zimbabwe's preferred retailer 75
View Table of Contents Zimbabwe Food and Drink Report 2011 77
Pick n Pay online shoppers can use PayU. 25 Jul 2012 79
Top retailers, unions to inspect Bangladesh factories 79
South African fast-food giants make strides in UK 81
Shoprite holds market edge through convenience, pricing. 3 Jul 2012 82
There was an old lady who swallowed a horse... 84
Retail revolution - shifting control to consumers. By: Andrew Pyper. 5 Jul 2013 86
What to consider when purchasing a franchise. By: Jeremy Lang. 9 Jul 2013 88
Private labels investing in quality, growth. By: Michael van Wyk. 4 Jul 2012 89
Pick n Pay takes its brand to Zimbabwe. 12 Jun 2012 93
Pick n Pay opens first supermarket in Zimbabwe. 22 Jun 2012. 94
Pick n Pay, BP to roll-out small-format stores 95
Pick ‘n Pay to inject US$21m into TM: HERALD. 96
Consumer Council of Zimbabwe Tuesday, 02 April 2013. 97
New owners for Toys R Us and Reggie's. 4 Dec 2012 98
New mall for Jouberton, NW province 98
New food-labelling law 'will deprive consumers' 100
Payments 'will switch from cards to mobile phones'. 26 Jul 2012 101
McDonald's SA looking to double revenue in four years. By: Annaleigh Vallie. 19 Jun 2012 102
McDonald's CEO Skinner to step down. 22 Mar 2012 103
McDonald's praised for crate-free pork pledge. 14 Feb 2012 104
McDonald's to open 25 outlets a year in SA. 15 Sep 2011 104
McDonald's SA eyes 8 million customers in December. By: Zeenat Moorad. 24 Nov 2011 105
Franchise proves winning formula. 20 Jul 2010 106
Location still key in selection of business premises. By: David Reid. 12 Dec 2012 108
Human DNA in meat samples. 27 Mar 2013 109
Benefits of franchising as a business model. By: Manny Nichas [bizcommunity.com] 111
Food retailing: fast food industry 113
Fast-fashion retailers see opportunity. By: Zeenat Moorad. 31 Jul 2012 122
Famous Brands looking to expand African footprint. By: Zeenat Moorad. 3 Jul 2013 124
Challenge: engaging consumers across all channels. By: Steve Jones. 2 Apr 2013 126
Edcon still struggling to grow market share. By: Zeenat Moorad. 28 Nov 2012 127
Consumer spending online rises 30% to R2,6bn [bizcommunity 9 Jan 2012]. 128
Clothing retailers agree to fund factory improvements in Bangladesh. 130
H&M, Zara chain owner Inditex among major retailers to sign safety deal. The Associated Press. Posted: May 13, 2013 5:35 PM ET 130
A 'pragmatic step' for retailers: H&M 130
Minimum wages among lowest in world 131
Union organizers harassed 131
Wage board to oversee pay raises 132
Burger King to open in South Africa. 8 Nov 2012 132
Burger King opens first SA store. By: Paul Vecchiatto. 10 May 2013 133
Bricks, mortar still important in shopping choice. 24 Apr 2013 134
Clothing retailers eye expansion. By: Zeenat Moorad. 24 Feb 2012 136
Best Retail Brands - Walmart in a class of its own. 137
Issued by: Interbrand Sampson 20 Mar 2013 137
Annual online shopping survey reveals SA's festive wishes. 16 Nov 2012 141
OK Zimbabwe sales up 5,1 percent. July 22, 2013 143
RET 101: RETAIL IN SOUTHERN AFRICA [Miscellaneous from Internet] 2013 145
Annual online shopping survey reveals SA's festive wishes. 16 Nov 2012 145
The third annual survey by kalahari.com has revealed that 92.4% of South Africa's connected shoppers will be doing their festive season shopping online this year. This is an increase of close to 5% from 2011. 145
Clothing retailers eye expansion. By: Zeenat Moorad 24 Feb 2012 147
Burger King to open in South Africa. 8 Nov 2012 149
Consumer spending online rises 30% to R2,6bn [bizcommunity 9 Jan 2012]. 9 Jan 2012 150
CTC okays TM Deal [HERALD 2 DECEMBER 2011]. 151
Edcon still struggling to grow market share. 28 Nov 2012 152
Fast-fashion retailers see opportunity. 31 Jul 2012 153
Innscor Africa splurges on expansion. 14 September 2012 [Fingaz] 155
Innscor faces stiff competition. October 26, 2012. Report by Taurai Mangudhla 157
KFC eyes return to Zim. January 17, 2013. Report by BDlive 158
Location still key in selection of business premises. 12 Dec 2012 159
Loyalty programmes must make 'cents'. 28 Sep 2012 161
SA retail giants coming to Zim. 17 October 2011 HERALD. Business Reporter 163
McDonald's CEO Skinner to step down. 22 Mar 2012 164
McDonald's praised for crate-free pork pledge. 14 Feb 2012 165
McDonald's to open 25 outlets a year in SA. 15 Sep 2011 165
McDonald's SA eyes 8 million customers in December. 24 Nov 2011 166
Franchise proves winning formula. 20 Jul 2010 167
McDonald's SA looking to double revenue in four years. 19 Jun 2012 169
Payments 'will switch from cards to mobile phones'. 26 Jul 2012 170
New food-labelling law 'will deprive consumers'. 15 Oct 2012 171
New mall for Jouberton, NW province. 14 Mar 2012 172
Retail offers career prospects as fourth largest contributor to GDP. 8 Oct 2012 173
Pick ‘n Pay to inject US$21m into TM: HERALD. 17 October 2011 175
Pick n Pay, BP to roll-out small-format stores. 23 Apr 2012 176
Pick n Pay takes its brand to Zimbabwe. 12 Jun 2012 177
Pick n Pay opens first supermarket in Zimbabwe. 22 Jun 2012 178
Private labels investing in quality, growth. 4 Jul 2012 179
Shoprite holds market edge through convenience, pricing. 3 Jul 2012 182
Tiger Brands boosts Zimbabwe unit. 7 Sep 2012 184
Zimbabwe internet mobile phone traffic tops SUNDAY MAIL. 21 July 2012 184
Zimbabweans sell just about anything. The Standard September 14, 2012 186
Pick n Pay online shoppers can use PayU. 25 Jul 2012 188
New owners for Toys R Us and Reggie's. 4 Dec 2012 189
Africa is where it's at for retail. 3 Apr 2012 190
E-commerce in Africa: Not quite ready for take-off [Bizcommunity.com 13 June 2012] 191
THE AFRICA REPORT: No. 46 December 2012 – January 2013: Africa in 2013. 193
Wal-Mart and the Game in Botswana [July 2012 download]. *PROFESSOR ROMAN GRYNBERG 195
Cyber Monday comes to SA.
Issued by: Africa Internet Accelerator | 2 Dec 2013 One day. One sale. One massive discount.
For the first time ever, Style36.co.za together with 5Rooms.com are launching Cyber Monday. Known as one of the biggest online shopping days of the year in the US, Cyber Monday will feature 1000's of top items discounted at up to 80% off for 24 hours only.
Today, Style36.co.za and 5Rooms.com, are giving customers the chance to shop top international and local fashion and furniture brands at a massive discount for one full day.
Ultimate online style destination, Style36.co.za, invites customers to browse through a wide selection of favourite local designer labels, such as Blackeyed Susan, Suzaan Heyns, Errol Arendz, Thula Sindi, Amanda Laird Cherry as well as top international brands, including Hunter Boots, Minnetonka, Levis, Converse, Forever New, Ray-Ban, Hurley, Almay, Gatineau and many more, offering not only fantastic discounts but also allowing for a stress-free and convenient shopping experience without having to step foot in an overcrowded mall this December.
As for SA's leading online furniture, homeware and lighting store, 5Rooms.com will showcase the best in local and international design, at the lowest discount ever introduced. Featuring leading furniture and homeware brands such as Eurolux, Postureform, Kenwood, Fundi and Pantone, 5Rooms aims to make beautiful and functional design accessible to all.
Set to be the biggest sale in the companies' history, Style36.co.za and 5Rooms.com are looking to make Cyber Monday an annual event, offering customers the opportunity to purchase their favourite fashion and furniture items at fantastic prices just in time for the festive season.
With free delivery and free returns on all items nationwide, plus safe and secure payment methods, including finance options, Discovery Miles and cash on delivery in certain areas, this is one online event you do not want to miss!
T&C's: Stocks are limited; free returns within 7 days of delivery; discount coupons not valid on Cyber Monday sales items.
For more information, please contact Giselle Esau at and or Tanya Horak at .
Builders Superstore launched by Massmart
2 Dec 2013 10:16
Massmart launches a new and innovative format for the DIY market with its new format, Builders Superstore. The two new stores in Tembisa and Evaton, Gauteng created 58 jobs. The new format will service customers with homes situated in dense residential, township, rural and developing areas, and will be conveniently located near commuter nodes.
Grant Pattison, CEO of Massmart says, "The stores will allow the group to compete aggressively in the lower-income segment of the building supplies market, which is not serviced through any of our existing formats. It is an exciting time for the group and it looks forward to the successful expansion of the brand over the next few years."
In the first year of operation, the brand will open five test stores in the major townships of Gauteng. Year 2 will see continued expansion in Gauteng and the surrounding provinces of Mpumalanga, Limpopo and the North West with another five stores. Eventually, within five years, there will be 60 stores in all provinces, making it a national brand.
Serving small contractors
Andre Steyn, director Builders Superstore, explains, "We plan to win by being more significant to our customers and our suppliers and by being different and better than our competitors in price, assortment, in-stock, customer experience and convenience. The competitive price positioning will be achieved through fit-for-purpose quality products often not stocked in our other stores."
The stores will be approximately 1500m² under roof with a 2000m² external yard area.
The store will answer the needs of lower-income homeowners and small contractors from the LSM 2-7 target markets, through selling a 'project complete' range of building and home improvement products and services.
The group's research shows that customers in this segment are usually dependent on shared transport, usually travelling by taxi to get to the store and get products home. They aim to maintain or construct a 'starter home' and thus cement will be a big driver of feet.
The store will also be offering exclusive departments that none of its competitors has, such as automotive, storage and a small garden department. Exclusive product offerings include a large range of private label products, paraffin and pre-paid electricity will be sold.
Corporate Social Investment
The group encourages continuous engagement and participation with local communities in which its stores operate and is committed to supporting and promoting initiatives that focus on early childhood development and feeding schemes.
Beverly Hills Secondary School in Evaton received 125 desks and has been selected to be a part of the store's 'adopt a school' programme. In addition, the school will receive a R5000 donation and a Siyasiza toolkit (worth R10 000) to improve and maintain the school facilities.
In Tembisa, the store has invested in building a sports field for the learners at Tswelopele Secondary In addition, the school will receive a R5000 donation and a Siyasiza toolkit (worth R10 000) to help with the upkeep of the garden and school yard.