APPLICATION PACK

Live Well Wakefield Manager

October 2017

Dear applicant

Thank you for contacting us for information about the Live Well Wakefield Manager vacancy. You will find the following documents included in this pack:

  • Background information about Nova Wakefield District Limited
  • About our application process
  • Background information about the post you have enquired about
  • A job profile and person specification for the post you have enquired about
  • An application form
  • An equal opportunities monitoring form

If you require an alternative format please contact Nova via the details below.

The closing date for applications is 5pm on Friday 3 November 2017. Application forms and the equal opportunities monitoring form should be emailed to
or posted to:

Vacancies

Nova Wakefield District Limited

11 Upper York Street

Wakefield

WF1 3LQ

As we are a charity with limited resources, we are sorry that we will not be able to respond to applicants who are not shortlisted for interview. If you have not heard from us within a week of the shortlisting date please assume that you have not been shortlisted. Interviews are currently planned for Monday 20 and Tuesday 21 November 2017.

Secondment proposals are welcome.

Please note this post requires an Enhanced DBS Check to be carried out.

If you have any questions about the process, please contact me on the number and email below. If you would like to have an informal discussion about the post, please contact Jill Poole, Nova Live Well Manager on, telephone 07771677858.

Yours sincerely

Karen Nicklin

Administrator

About us

Nova Wakefield District Limited is the voluntary and community sector support agency for Wakefield District, formed by the merger of Wakefield District Wellbeing Consortium and Voluntary Action Wakefield District in 2013. At the time of writing, we have 273 members, with numbers rising on a weekly basis.

Nova offers three areas of support to its members:

  • Structured organisational and business development, enabling Nova members to assess their organisation strengths and weaknesses supported by a programme of training, consultancy and peer learning to address identified development needs.
  • Providing an influencing platform for the local voluntary sector, enabling identification and aggregation of issues and opportunities for the sector (and its beneficiaries) and ensuring these are shared with policy and decision-makers.
  • Acting as a special purpose vehicle and accountable body for contracts and grants, which are delivered by Nova members on an individual or collective basis.

Our work is therefore different to many other voluntary and community groups in that we do not provide services directly to the public, but to other voluntary sector organisations (often called infrastructure support). In addition, we are a key player in the district in terms of strategic and partnership work to ensure that the role of the voluntary and community sector is maximised.

Nova receives'core' funding from Wakefield Council and NHS Wakefield CCG. We also generate income from various other sources, including contract management fees and paid-for services.

Working at Nova

Nova is a small, focussed organisation with a flat structure working in an ever-changing environment. This means that staff members have to respond to both internal and external opportunities, sometimes in a short timescale and on their own initiative (although always with the support of colleagues). As a result, the pace of work can be very fast and we expect staff members to take responsibility and be accountable for their specific role at Nova. We have an informal working environment and the organisation is very friendly. Staff members working at Nova have many opportunities to develop their skills and experience and to prioritise and manage their own workload on a day to day basis. We are therefore looking for people who enjoy a 'can-do' approach and are able to find ways and means to undertake work when solutions may not always be initially obvious, and people who relish a busy working atmosphere. We have a committed and supportive board of 13 trustees/directors, drawn from our membership, who provide strategic direction and oversight to the organisation.

Terms and conditions

An Employee Handbook exists which covers our written terms and conditions. For information they include:

  • 25 days a year holiday,plus bank holidays(pro rata for part time staff), plus three days between Christmas and New Year
  • 5% of salary contribution to a pension scheme
  • Flexi-time
  • Seconded staff would be subject to their employer's terms and conditions

Job share applications

  • All full time posts are available for job share.
  • If two people wish to apply as one candidate both should complete the first five pages of the application form and you can then decide whether to respond to the specific questions on one form or on two separate forms. Please provide a covering letter explaining how you have completed your application.

Organisational Chart – July 2017

About our recruitment process

The person specification

Our application process is based entirely on the person specification which is contained in the information about the particular post you are interested in. It is therefore very important that you read this document to see how you feel you meet the requirements we feel are needed to enable someone to meet the job profile.

The application form

The form has been designed to be as easy to complete as possible. Therefore please ensure you read all the instructions and provide all the information requested. If you are hand writing the form, please do so in black ink and write as clearly as possible.

Do not include a CV as these will not be considered as part of the process.

Shortlisting

When shortlisting, we will go through the specification and look at all the criteria listed as being identified in the application form to see whether you can show you meet them. It is therefore useful to give as much information as you can within the space allocated. For example, if the spec says 'Experience of preparing accounts' please do not just say something like 'I can prepare accounts' but rather 'I have experience of preparing accounts having been responsible for preparing the books for ABC Community Association for 3 years. This work included preparing the budgets, undertaking all the bookkeeping, producing regular reports of our income and expenses against the budget for the management committee, liaison with the Auditor andpresenting the audited accounts to the committee'.

In your supporting statement you should provide information about how you meet each criteria listed in the person specification. Many people use the criteria as headings and provide a short paragraph about each one.

Interview

The interview is geared to find out how each candidate meets the person specification. For some posts we may ask candidates to give a presentation or to undertake an active task at the interview, or there may be a short test or some pre-interview work. If this is the case we will tell you about this when we invite you to interview.

References

We reserve the right to take up references. Any offer of employment is subject to our receiving satisfactory references.

Unpaid work

Please remember that unpaid work experience can be as important as paid work experience. For that reason we include a specific page for this.

Eligibility to work in the UK

English law requires that all employers check that everyone they employ is legally eligible to work in the UK. As an equal opportunities employer, Nova will therefore require all successful candidates to provide this proof prior to starting work. The Home Office has provided a detailed list of what documents provide the proof. If you would like to discuss this further please do contact us.

Background information about the
Live Well Wakefield Manager post

An exciting opportunity has arisen for a hardworking and motivated individual to lead and develop a new community based service which has been set up to support adults aged 18+ to improve their health and wellbeing. You will work within a highly skilled and motivated team, supporting the delivery of a well-respected, high quality and personalised referral based service, supporting health, wellbeing and independence across the Wakefield District. You will support the team to work with and empower clients to access non-medical social solutions to address their needs. In turn working to reduce attendances to general practice, hospital admissions and providing an alternative to medication.

You will have an excellent understanding of health and social care services, the community and voluntary sectors and the influence these can have on improving a client's health and wellbeing.

You will require excellent communication and problem solving skills and be confident in representing the team and organisation at all levels and in all arenas. You will work closely with, GPs, community anchors, commissioners and other health and social care and voluntary sector professionals across the district and beyond.

Live Well Wakefield Manager

Job Description

Responsible to:Chief Executive Officer, Nova and Community Service Manager, SWYPFT

Responsible for:Live Well Wakefield Service

Salary:Between £31,696 to £39,070 (depending on experience)

Hours:37.5 per week

Holidays:25 days + bank holidays + three days between Christmas and New Year per annum

Employing Body:Nova Wakefield District Limited

Place of Work:Wakefield

Type of Contract:Two year temporary contract

Job Purpose

  • To work closely with the Chief Executive Officer, Nova to ensure the continued development of the Live Well Wakefield Service that aims to tackle inequalities in health through the provision of personalised support for individuals in disadvantaged communities.
  • To contribute to the development of partnership working and coordination across the voluntary, community, health and social care sector in the Wakefield District. To improve access to a range of preventative services and increase participation within the local community.
  • To provide strong leadership to the Live Well Wakefield Service.
  • To be responsible for the day to day management of the services ensuring all key performance indicators are achieved.
  • To take the lead role in the development and implementation of relevant policies and procedures to support the Live Well Wakefield Service programme that are required at a regional and national level.
  • To work with the voluntary and community sector and a range of health and social care providers to develop opportunities for a community focused approach to delivering health and social care – improving the range of services available promoting independence, health and wellbeing and participation for adults.
  • To contribute to tackling inequalities in health through promoting and supporting people to develop healthier behaviours and lifestyles in the context of their own local communities.
  • To ensure the workforce engage with individuals in communities and offering them practical support to change their behaviour to achieve their own choices and goals. The Live Well Wakefield team will be a practical resource to help connect people into services at a local level.
  • To focus on communities that are marginalised and who experience the greatest inequalities in health.
  • To ensure the effective delivery of the Self-Management Programmes and workshops across the district.
  • To coordinate, develop and administer the Live Well Wakefield Small Grants fund.

Main Duties and Responsibilities

1.Management and Leadership

Ability to create, maintain and enhance effective working relationships focused on the delivery of the Live Well Wakefield Service within a changing environment. This will be achieved by:

1.1Managing and Leading Staff

  • Be responsible for the overall management of the Live Well Wakefield Service.
  • Provide management and leadership to the team and be responsible for trained volunteers.
  • Provide supervision, appraisal and CPD for staff and trained volunteers.
  • Identify training needs to ensure staff are fit for purpose and have received the appropriate level of training to deliver the Live Well Wakefield Service team functions.
  • Resolve staffing issues as they arrive and make informed judgement on appropriate actions.
  • Manage sensitive issues whilst maintaining an appropriate level of empathy and reassurance.
  • Manage workforce issues, e.g. sickness, capability, disciplinary. Implement relevant HR policies and processes so as to deal with staff appropriately as and when called for. Work closely with the HR department where appropriate.
  • Be able to break down barriers when dealing with contentious issues.
  • Provide strong leadership and mentorship to staff, motivating, developing and supporting them to deliver a high quality and effective intervention to support clients to make healthy choices.
  • Ensure all staff undergoes the appropriate training and work within national guidelines and NICE guidance in all practice, e.g. CVD/diabetes risk assessments.
  • Develop policies and guidance for Live Well Wakefield Service so that they are clear on the scope and limits of their role and the public is protected.
  • Encourage staff involvement through 1:1s, locality and service meetings. Promote staff feedback, discussion and learning through various forum.
  • Freedom to develop and implement innovative and creative approaches in the recruitment of individuals from within local communities across the Wakefield District in line with local and national guidance.
  • Develop a learning and development plan.

1.2Managing Resources

  • Monitor the budget for the services whilst maintaining appropriate prudent fiscal control.
  • Monitor delegated budgets for health improvement projects and targeted health improvement activity.
  • Maintain stock, equipment and resource levels within the service.
  • Act as a delegated signatory for the budget for low cost items, travel and study leave.
  • Authorise payments for goods and services required for health promotion work and the delivery of self-management groups and workshops.
  • Administer and monitor the Live Well Wakefield Small Grants fund.

1.3Self Management

  • Be accountable for maintaining competence and personal development in order to meet the skills required for the post.
  • Develop management and leadership skills in order to interpret, implement and monitor local and national initiatives and organisational policies.
  • Ensure knowledge is kept up to date regarding public health strategies both national and locally.
  • Prioritise work and manage time effectively.
  • Act professionally at all times.

1.4Service Development Leadership

  • Manage the Live Well Wakefield Service for the Wakefield District.
  • Develop and manage protocols and pathways crucial to the delivery of the Live Well Wakefield Service in line with National NICE Behavioural Change Guidance PH6 and national guidelines.
  • Develop strategies for health improvement activity, working with voluntary sector partner agencies and community groups where appropriate.
  • Develop the action plan for the Live Well Wakefield Service in line with the organisation's annual planning process and ensure provision of high quality, efficient and best value for money service through QIPP. Continually review and update action plans taking account of local and national policy guidance.
  • Work alongside the Chief Executive Officer, Nova and Community Service Manager, SWYPFT to develop long term plans for implementation, based on national policy and local need promoting long term sustainability/funding for the service.
  • Liaise with voluntary and community agencies and General Practice, persuading and influencing agencies to address health inequalities.
  • Lead on relationship development with key stakeholders across the district.
  • Communicate sensitive information to a range of different agencies, requiring persuasive and negotiating skills.
  • Work closely with theChief Executive Officer, Nova and Community Service Manager, SWYPFT and partners to negotiate service level agreements and service specifications. Implement and monitor service level agreements and service specifications to ensure Key Performance Indicators met.
  • To be aware of national policies that may impact on the Live Well Wakefield Service team posts.
  • Identify gaps in health and social care service and activity provision.
  • Carry out evaluations/audits within the services and with clients to ensure service and practices deliver best practice and work within appropriate NICE and service guidelines.
  • Lead on other projects, linked to staff and client wellbeing, across the Trust geography.

2.Communication and Relationships

  • Organise and lead service meetings which have a clear purpose and outcomes.
  • Foster networks with voluntary partners, Public Health, CCGs and other colleagues to share ideas and good practice.
  • Organise and assist in the planning of conferences, promotional activities, training workshops and events relevant to the Live Well Wakefield Service.
  • Ensure a culture of open and honest communication.
  • Establish clear lines of communication with others within Nova and SWYPFT, commissioners and other agencies to enhance good working relationships.
  • Participate as an active member of the service, effectively communicating and representing Live Well Wakefield.
  • Use available resources to encourage others to meet the differing communication needs of the population, e.g. ethnic minorities, hearing impaired, learning disabilities.
  • Prepare and deliver presentations to a range of audiences.
  • Share information about service changes and developments to a range of partners, e.g. GPs, Public Health, voluntary sector.

3.Managing Information and Performance