Mason Technology is a wholly owned Irish company established in 1780, the principle activities are the distribution and supply of analytical, laboratory and weighing instruments and offers a comprehensive after sales service.
Position: Service Development Manager
Location:Dublin
Mason Technology, a leading supplier of Laboratory, Analytical and Industrial instrumentation, are recruiting a Service Development Manager. Reporting directly to the Managing Director, this is a senior position who will liaise with the Senior Management Team and Business Unit Managers. A key element of the role is to develop a strategic road map for service focusing on expansion and growth.
Duties & Responsibilities:
- Develop service programmes aligned with the overall Company strategy
- Develop and implement a Service marketing strategy, liaising with Marketing Department in creating a Service website
- Promote and development of service portfolio in both the U.K. and Irish market
- Develop new and innovative channel of service to market.
- Grow and develop new and existing business
- Identify new partners for collaboration and expand business with existing partners
- Develop and grow Complete Laboratory Support service agreements
- Identify synergies between our sales & service departments to develop business opportunities
- Ensure Contract retention of existing business
Requirements:
- Experience in sales with a strong commercial technical acumen
- Highly motivated individual with a drive to succeed
- Strong communication and interpersonal skills.
- Commercially aware with strong negotiation skills
- Be a flexible team player who can work independently and prioritise workload.
- Attention to details and be able to work on a number of projects simultaneously
- Strong IT skills, with proficiency in Microsoft Office.o succeed.
- Full clean driving licence is essential.
Salary & Benefits:
The salary range for the position is dependent upon experience. Other benefits include: company car, mobile phone, laptop, sports and social club, educational assistance programme and car parking. There will be extensive training provided both locally and at manufacturer sites in Europe.