Department of Political Science & Public Administration

Mary Maureen Brown

Professor

Department of Political Science & Public Administration

University of North Carolina at Charlotte

9201 University City Blvd.

Charlotte, NC 28223-0001

Telephone: (704)687-3497

Ph.D., 1994 University of Georgia - Qualified Fields: Public Administration, Public Policy, Management Information Systems (Terry College of Business, UGA)

M.P.A., 1987 University of Oklahoma

B.S., 1985 University of Maryland

Appointments

2007-Current University of North Carolina at Charlotte, Professor

2003-2010 Visiting Scientist, Software Engineering Institute, Carnegie Mellon University. Research topics: IT Performance Measurement; IT Cost Models; IT Integration and Interoperability.

1998- 2012 Senior Fellow, Center for Excellence in Municipal Management, George Washington University

2002- 2007 University of North Carolina Chapel Hill, Associate Professor

1995-2002 University of North Carolina Charlotte, Assistant Professor/Associate Professor

Research

Refereed Journals/Proceedings

Brown, Mary Maureen. "Revisiting the IT Productivity Paradox." The American Review of Public Administration (2014): 0275074014523102.

"Resource Management Decision 700 and Programmatic Interdependencies" Software Engineering Institute Carnegie Mellon University Press 2012

"Cost Growth and Adaptation in Networked Organizations: A Study of Major Defense Acquisition Programs" Defense Acquisition Review Journal accepted December 2010

"Programmatic and Constructive Interdependence: Emerging Insights and Predictive Indicators of Development Resource Demand." third author of seven. Software Engineering Insitute Carnegie Mellon University Press July 2010

“Understanding E-Government Benefits: An Examination of Leading-Edge Local Governments”The American Review of Public Administration, 6 2007; vol. 37: pp. 178 - 197.

“The Acquisition of Joint Programs: The Implications of Interdependencies” CrossTalk, The Journal of Defense Software Engineering, May 2007

“Joint Capabilities and Systems of Systems Solutions: A Multidimensional Approach to Understanding Cost Drivers” Defense Acquisition Review Journal. April-July 2005. with Robert Flowe

"Measurement and Analysis: What Can and Does Go Wrong?" IEEE Computer Society Annual Conference Proceedings. 2004. with Dennis Goldenson.

“Achieving Advanced Electronic Government Services: Opposing Environmental Constraints” Public Performance & Management Review, 28:1 p.96 – 113.

“Technology Diffusion and the Knowledge Barrier.” Public Performance & Management Review 26:4 p. 345-359.

“Stimulating Productivity: A Case of Incentive Conflicts” Public Performance & Management Review 26:3 p.1-4. with Kirsten Olson

"Learning Organizations in the Public Sector? A Study of Police Agencies Employing Information and Technology to Advance Knowledge." Public Administration Review. Vol 63(1) p30-43.

"The Benefits and Costs of Information Technology Innovations: An Empirical Assessment of a Local Government Agency." Public Performance & Management Review 24:4(351-366). June 2001

"Database Protection in a Digital World: Why the United States Should Decline to Follow the European Model." Information and Communications Technology Law, Vol 9 No 1, 2000. pgs 27-60. (With John Conley and Robert Bryan).

"Public Sector Information Resources in the Coming Millennium: A Management Imperative." Public Administration and Management: An Interactive Journal. Volume 5, Number 1.

"Criminal Justice Discovers Information Technology." In The Nature of Crime: Continuity and Change. U.S. Department of Justice, July 2000.

"Database Protection in a Digital World." Richmond Journal of Law & Technology. 6(1999):1-72. (With John Conley and Robert Bryan).

“Implementing Geographic Information Systems in Government: An Empirical Assessment of Local Partnerships.” Journal of Public Administration and Research Theory. 8(1998)4:499-525. (With Laurence O’Toole and Jeffrey Brudney).

“Public Sector Information Technology Initiatives: Implications for Programs of Public Administration.” Administration & Society. 30:4, 421-442. September 1998. (With J.L. Brudney).

“A ‘Smarter, Better, Faster, and Cheaper’ Government? Contracting for Geographic Information System Adoption.” Public Administration Review, vol. 58(2), (1998). (with Jeffrey L. Brudney).

“An Empirical Assessment of the Hurdles to Geographic Information System Success in Local Governments.” State and Local Government Review, 28:3. P.293-203. Fall 1997.

“Information Systems and Organizational Development: Meeting the Demands of Information Resource Management in the 21st Century.” International Journal of Public Administration, vol. 17(3&4), (1994), pp. 637-658. (with Jeffrey L. Brudney)

“Computing in Graduate Education in Public Administration: An Assessment of Current Practices and Future Needs.” Social Sciences Computer Review. vol. 10 (Summer 1992), pp. 241-254. (with Jeffrey L. Brudney)

“Do Geographic Information Systems Meet Public Managers' Expectations?” State and Local Government Review. 1992 (Spring). (with Jeffrey L. Brudney)

“Training in Volunteer Administration: Assessing the Needs of the Field.” Journal

of Volunteer Administration. 1990 (October). (with Jeffrey L. Brudney)

“Educational Needs in Volunteer Administration.” Voluntary Action Leadership. 1990 (Summer). (with Jeffrey L. Brudney)

Professional Journals

“The Move Toward Online Government Services”. Digital Government Innovation Bulletin. November 2003.

“Masse Bringt Klasse” (2003) Kommune21. August 2003.

“A Status Report on Computer Applications in MPA Programs.” PA Times, 18:10. American Society for Public Administration. pp S4-S28. (1 Oct 1995). With W.L. Waugh, R.J. Hy, J.L. Brudney.

Books

Public Information Management and E-Government: Policy and Issues. (2013) IGI Global. Hershey: PA. Lead Author. Co-authored with G.D. Garson

Book Chapters/ Monographs

"Improving Community Resilience through Networks." Disaster Resiliency: Interdisciplinary Perspectives. Edited by Naim Kapucu, Christopher V. Hawkins, Fernando I. Rivera. Published November 19th 2012 by Routledge – 414 pages

“Illuminating Risk: The Complexity of Trans-Disciplinary Collaborative Efforts” Complexity and Policy Analysis. Ed. Goktug Morcol. Boston: ISCE Publishing 2008

“Unlocking the Potential of Joint Capabilities: An Examination of the Cost and Risk Drivers of Integration and Interoperability.” Software Engineering Institute, CMU. October 2004. with David Zubrow and William Anderson.

“Revealing Cost Drivers for Systems Integration and Interoperability Through Q Methodology.” Software Engineering Institute, CMU. October 2004. With William Anderson.

“Cost and Risk Drivers of Systems-of-Systems Efforts: The Need for Joint Requirements Engineering.” Report to Department of Defense, OSD, PA&E

“Illuminating Uncertainties in the Software Process: An Overview of Q Methodology.” CMU/SEI-2004-TN-026

“Mitigating Risk of Information Technology Initiatives: Best Practices and Points of Failure for the Public Sector.” Handbook of Public Information Systems 2nd ed, Edited by G. David Garson. New York: Marcel Dekker, 2004.

“Bridging the Gap between IT Needs in the Public Sector and Public Administration Education” Handbook of Public Information Systems 2nd ed, Edited by G. David Garson. New York: Marcel Dekker, 2004.

“The Strategic Planning Cycle.” Handbook of Practical Human Resource Management 2nd ed.. Edited by Condrey, Stephen. Jossey-Bass Inc. San Francisco. 2004. (with Roger Brown)

“Electronic Government” Encyclopedia of Public Administration and Public Policy. 2003. Marcel Dekker

“Information Systems” Encyclopedia of Public Administration and Public Policy. 2003. Marcel Dekker

“The Role of Information Systems in Emergency Management” 2003. In Public Managers Handbook. Rhodes, Terrel (ed) Sage Publications. (with Piper Charles).

“Information Technology Skill Building in Public Administration Graduate Curricula.” Handbook of Public Information Systems, Edited by G. David Garson. New York: Marcel Dekker, 1999. (With J.L. Brudney, W. Waugh, and R. Hy).

“Mitigating Risk of Information Technology Initiatives: Best Practices and Points of Failure for the Public Sector.” Handbook of Public Information Systems, Edited by G. David Garson. New York: Marcel Dekker, 1999.

“The Strategic Planning Cycle.” Handbook of Practical Human Resource Management. Edited by Condrey, Stephen. Jossey-Bass Inc. San Francisco. 1997. (with Roger Brown)

"Toward On-Line Service Delivery: A Primer on Electronic Government." George Washington University, Center for Excellence in Municipal Management. October, 2000.

“Computer-Based Information Systems: A Public Management Tool.” Handbook for

Georgia County Commissioners 4th Ed. 1996. Carl Vinson Institute of Government.

“Geographic Information Systems.” Handbook for Georgia County Commissioners 4th Ed. 1996. Carl Vinson Institute of Government.

“Computer-Based Information Systems: A Public Management Tool.” Handbook for

Georgia Mayors and Councilmembers. 1993. Carl Vinson Institute of Government. (with William C. Bell)

“Geographic Information Systems.” Handbook for Georgia Mayors and Councilmembers 3rd Ed. 1993. Carl Vinson Institute of Government. (with William C. Bell)

“Computer-Based Information Systems: A Public Management Tool.” Handbook for Georgia County Commissioners 3rd Ed. 1993. Carl Vinson Institute of Government. (with William C. Bell)

“Geographic Information Systems.” Handbook for Georgia County Commissioners 3rd Ed. (1993). Carl Vinson Institute of Government. (with William C. Bell)

Dissertation Research

“Translating Geographic Information System Plans Into Results: An Implementation Analysis of Local Government Partnerships” (Chair: Jeffrey L. Brudney). Through a nationwide study of local governments in various stages of geographic information system adoption, this research assesses the effects of relationship structure on implementation and organizational outcomes in the areas of goal attainment, productivity and performance, decision making, and public service. Funded by a research grant from the Carl Vinson Institute of Government, UGA. Nominated by the University of Georgia for the American Political Science Association Leonard D. White Award.

Patents

“Knowledge Based Community Oriented Policing System.” U.S. Patent # 6,173,284. Awarded January 9, 2001

Grants and Contracts

Awarded

“Acquisition Risks in a World of Joint Capabilities” 2014 with Zac Mohr. Accepted for tier 2 funding (contingent on additional funding)NPS - BAA-12-002 N00 244-12-1-0047 “Acquisition Risks in a World of Joint Capabilities” ($119,113) Awarded September 2012

NPS-BAA-10-002: “Acquisition Risks in a World of Joint Capabilities” ($119,778) Awarded September 2010

NPS-BAA-09-002: “Acquisition Risks in a World of Joint Capabilities” ($119,778) Awarded September 2009 -- funded three students

Department of Defense Research Instrumentation: The Public Policies, Programs, and Processes Network Analysis System Pending ($63,129.40) refused by Dean

NPS-BAA-10-002: “Acquisition Risks in a World of Joint Capabilities” ($138,778) Awarded September 2010

“Unlocking the Potential of Joint Capabilities: An Examination of the Cost and Risk Drivers of Integration and Interoperability” ($280,000). U.S. Department of Defense. (2006).

“Unlocking the Potential of Joint Capabilities: An Examination of the Cost and Risk Drivers of Integration and Interoperability” ($150,000). U.S. Department of Defense. (2005).

“Joint Capabilities Cost Analysis” ($250,000). U.S. Department of Defense. (2004).

Isolating the Cost of Interdependencies: The Role of Transaction Costs in Integration and Interoperability” ($1,250,000). U.S. Department of Defense. Acceptance Refused by UNC School of Government

“Enterprise Application Integration” ($250,000). Contract with the Charlotte Mecklenburg Police Department and the School of Information Technology to develop an enterprise wide integration plan. June 2001.

Visiting Scholar Research Grant. "Toward Online Government Services." GWU, June-August $35,000

“A Problem Solving System Prototype” ($1,020,836). Contract with the Charlotte Mecklenburg Police Department and the School of Information Technology to develop a prototype of an expert system to address community policing needs.

“Advancing Community Policing.” U.S. Department of Justice. Grant will fund the design and development of an integrated community oriented policing system. The system will be designed to provide accurate, timely data to field level officers. ($3,559,961). September, 1995.

“Advancing Community Policing.” U.S. Department of Justice. Grant will fund the design and development of an integrated community oriented policing system. The system will be designed to provide accurate, timely data to field level officers. ($4,120,920). September, 1996.

“Knowledge Based Community Oriented Policing System.” U.S. Department of Justice. Grant funds the design and development of an integrated community oriented policing system. Responsibilities include developing the design and overseeing the implementation of all development efforts. The system will be designed to provide accurate, timely data to field level officers. ($4,036,603). April, 1998.

“Future Alert Contact Network.” The National Institute of Justice. Scope of responsibilities includes researching, designing, and developing an information based alert system. The system will spontaneously notify officers via electronic mail and pager when pre-defined events take place in the community. This type of system has never before been developed, when operational it will provide significant benefits to policing across the United States. ($234,980). December, 1996.

“Introduction to DataWarehouse Modeling.” DataWarehousing Institute, Charlotte-Mecklenburg Police Department. ($2,000). Boston. December 7-8, 1998. ($2,500).

“Commercialization Planning Workshop II.” Office of Law Enforcement Technology Commercialization, U.S. Department of Justice. October, 1998. ($2,500)

“Introduction to DataWarehousing.” DataWarehousing Institute, Charlotte-Mecklenburg Police Department. Chicago. September 23-25, 1998. ($2,500).

“Beyond the Rhetoric: Facing the Challenges of Community Policing.” Chicago, August 12-14, 1998. $1,500.

“Managing Software Development.” Carnegie-Mellon University. Charlotte-Mecklenburg Police Department. ($1,995). March, 1998.

“Oracle Designer 2000 System Analyst Masters Program.” ($15,000). Grant provided by the Charlotte-Mecklenburg Police Department to receive five (one-week long) Oracle training courses. The training will provide substantial support to the teaching of information resource based courses for MPA students at UNCC. January, 1997.

“Examining the Role of Information Technology in Policing.” Principal Investigator. ($8,000). November, 1995.

“A Survey of the Role of Information and Community Policing.” Principal Investigator. ($2,000). January, 1996.

“Police Information Systems Design - Release Time Contract.” Charlotte-Mecklenburg Police Department (CMPD). Responsibilities include designing a $20 million dollar information system project to migrate from mainframe to client-server technology, provide wireless data transfer capabilities, and to establish several large scale databases.

(see attached table printed from UNCC Research and Grants office titled "Awards by PI")

UNCC Proposal # Date Amount

98-030 8/29/97 $51,472

97-122 11/22/96 24,828

96-067 11/30/95 24,570

“Police Information Systems Design - Graduate Student Assistantship.” Charlotte-Mecklenburg Police Department (CMPD). Assistantships awarded to UNCCharlotte students to research and assist with designing a $12 million dollar information system to migrate from mainframe to client-server technology, provide wireless data transfer capabilities, and to establish several large scale databases.

(see attached table printed from UNCC Research and Grants office titled "Awards by PI")

UNCC Proposal # Date Amount

96-998 4/2/97 $3,919

96-928 6/10/96 4,313

96-898 6/23/97 6,300

96-828 6/12/96 7,234

96-728 6/12/96 8,440

96-628 10/14/96 11,000

96-528 2/14/97 5,500

96-128 5/57/99 10,080

96-128 10/21/98 6,300

96-128 5/29/98 6,300

96-128 12/31/95 6,400

“Gaston County Strategic Information Resource Plan.” ($25,000). Gaston County, North Carolina. Responsibilities include developing a three to five year strategic information resource plan for new technological innovations. December 1996.

Unfunded

"An Architecture Design for the Merlin Trusted System." U.S. Department of Justice Communications Interoperability and Information Sharing Technologies. $308,579.42

“The Impact of Information Technology on Community Oriented Policing.” National Institute of Justice. July 15, 1998. ($400,101).