Single Hospital Service Programme

Job Description and Person Specification

Job Title / Single Hospital Service Project Manager
Department/Team / Single Hospital Service
Location / University Hospital South Manchester/Central Manchester Foundation Trust
Grade / AFC band 7 (indicative)
Reports to / Head of Delivery
Hours / Full time – 37.5 hours per week
Term / Fixed Term secondment until end of October 2017
Job Summary/ Purpose
The aim of the Single Hospital Service Programme is to address the current levels of variation and fragmentation that exists between acute hospital services in Manchester, and to ensure that all services are raised to the level of the best, by creating a single hospital Trust for the City. The Single Hospital Service is one of the three pillars in the Greater Manchester locality plan and together with the development of single commissioning and the local care organisation will deliver the vision for health and social care in Manchester.
The Single Hospital Programme team is responsible for delivering the transaction and the transformation required for the creation of the new NHS Foundation Trust. This includes thedevelopment of the Phase 1 and Phase 2 submissions to the Competition and Markets Authority (CMA), the strategic and business cases for NHS Improvement and the Post Transaction Implementation Plan.
The Single Hospital Service Project Manager will support and lead a range of projects that contribute to the successful delivery of the Single Hospital Service Programme.The role of the project manager, is to:
  • Contribute to the successful delivery of the SHS Programme with a particular focus on supporting the integration planning and external review process.
  • Lead and manage a portfolio of projects within the overall programme, ensuring cross cutting issues and key dependencies are taken into account and that milestones are delivered against plan.
  • Monitor and evaluate project delivery to facilitate the achievement of project objectives, ensuring projects are kept to agreed timetables
  • Work with members of the Team to investigate the causes of any variance from plan and proactively contribute to the implementation of solutions.
  • Provide support for the integration steering groups and related workstreams
  • Co-ordinate and support the production of clinical/non-clinical integration plans
  • Provide comprehensive support for the external reviews – this will include the setting up, co-coordination and management of a robust framework to ensure the timely submission of information
  • Organise, provide guidance to and take direction from relevant project/workstream leads and related meetings including participation in relevant internal and external working groups / projects, and initiatives to provide project management leadership to workstream leads
  • Ensure robust project/programme plans, risk logs and audit processes are developed and maintained using MS Ecxel or MS Project software to create high quality plans and databases. Support the delivery of regular internal and external updates regarding programme performance and progress through the creation of tracking mechanisms and resolution and escalation processes
  • Contribute to the development of and work within team / departmental standard operating procedures to ensure effective and efficient use of resources
The post holder may be required to work in locations other than those specified in the job description as required by service need.
Human resource management
•Required to manage associated support / administrative staff, allocating tasks as appropriate, identifying risks, issues and dependencies
•Responsible for the day to day range of staff management matters, which will include responsibility for development of staff, recruitment, appraisal and personal development
•Lead by example on all occasions and contribute to/facilitate the development of all members of team
Financial Resources
•Procure and authorise stationary and office equipment as per delegated authority.
•Act within Standing Orders and Standing Financial Instructions of the Trust.
•Raise financial implications from the planning and implementation of the project at the earliest opportunity as a result of learning from the project implementation.
Communication and Leadership
•Establish and maintain good communication with all key stakeholders, ensuring they are kept fully up to date with project progress and are involved as appropriate
•Provide oversight to the programme office, co-ordinating key events and ensuring all programme office outputs meet quality assurance standards.
•Communicate in a way which recognises difference and ensures that people feel included and their individual communication needs are met.
•Use advanced communication skills of persuading, motivating, negotiating, coaching and other interventions as required for the successful implementation of the project.
•Communicate complex information and develop relationships with all levels of clinical and non-clinical staff and also external organisations
•Manage complex, sensitive and contentious information appropriately.
Information Management
  • Ensure that the IT requirements are in line with the Trust’s performance management framework and ensure that the project databases and information tracking systemsare appropriately set up and data quality standards are maintained.
  • Devise and provide improvements to current management information, analysing, reporting and suggesting procedures to enhance decision making processes.
Analysis and data management
•Take ownership of data within work-streams including:
Researching local, national and international data
Develop systems for data collection / measurement
Set up project measures
Maintain project measurement
Report data and ensuring messaging is accurate and understandable
Develop ownership of data at team level
Prepare systems so that data can be maintained by the Trust when projects end
  • Identify the appropriate method for displaying a wide variety of data in a variety of formats
•Ensure timely and accurate information analysis and reporting to management on agreed areas of work.
Person specification / Essential / Desirable
Qualifications / •Masterslevel qualification or equivalent experience
•Programme and Project Management qualification (e.g. PRINCE2 Practitioner, PMP, MSP Practitioner) or equivalent experience
•Sustained Record of Continuous Professional Development
Experience & Knowledge /
  • Experience of working in a complex Healthcare work environment.
  • Experience of working autonomously and independently with senior stakeholders to deliver project objectives.
  • Experience of working with a broad range of stakeholders in a dynamic environment with a focus on improvement and delivery.
  • Experience of managing change.
  • Experience of leading a project.
  • Knowledge of NHS Structure and Functions.
  • Knowledge of project management methodologies
  • Knowledge and understanding of background to and aims of current national and local healthcare policy and appreciate the implications of this on NHS Acute Providers.
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  • Previous NHS experience
  • Experience of working in a portfolio and/or programme management environment.

Skills, Abilities and Attributes / •Ability to exercise sound judgement, maintain discretion and use initiative.
•Strong project management skills – ability to plan, manage and monitor according to the project framework
•Strong organisational skills and the ability to plan and direct the resource needs of a team working to tight deadlines.
  • Strong strategic thinker with the ability to take broad perspective internally and externally;
  • Excellent interpersonal skills with the ability to effectively negotiate with a wide range of stakeholders at all levels and a track record of building networks and connections.
  • Outstanding communication skills both in person and in writing, with the ability to present advice and information in a clear, logical and convincing way.
  • Ability to act independently and make clear recommendations in complex scenarios and to support those recommendations credibly and with authority when challenged.
  • Ability to lead staff in a matrix working environment.
  • Ability to deal with ambiguity and to make sense of conflicting priorities.
  • Advanced MS Word, MS Excel and PowerPoint skills with the ability to develop databases and tracking systems to manage complex project plans.
  • Ability to demonstrate a logical, analytical and systematic approach to problems.
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  • Ability to use and manipulate Project Planning software

Other /
  • Work on own initiative and as part of a team.
  • Self-motivated with a flexible and pro-active approach .
  • Ability to travel between hospital sites.

Physical & Mental Requirements / Physical Effort:
  • Combination of sitting, standing, walking / driving between locations
  • Frequent requirement to use VDU
Mental Effort:
  • Frequent requirement for concentration for extended periods of time with frequent interruptions e.g. answering queries; work pattern is unpredictable.
Emotional Effort:
  • Exposure to emotional circumstances is rare but the individual may be exposed to adverse event reporting.
Working Conditions:
  • Office conditions