MERCY HEALTH
Werribee Mercy Hospital /POSITION DESCRIPTION
Clinical Support NursePosition title: / Clinical Support Nurse
Grade 3B / Employee name:
Entity/Group:
Business Unit/Department: / Werribee Mercy hospital / Date: / August 2012
Position reports to: / Graduate Nurse Program Coordinator
Liaises closely with Undergraduate Coordinator / Positions reporting to this one: / Students & graduate nurses
Position Purpose: / ¨ Provision of clinical support to undergraduate, graduate and postgraduate students in at WMH
¨ To provide support and professional development to other staff as required
Qualifications: / ¨ Current Division1 nursing registration with AHPRA – Nursing & Midwifery Board of Australia.
¨ Advanced clinical knowledge and skill in practice area
¨ Education qualifications or working towards Certificate IV Training and Assessment TAA40104.
Personal Competencies required /
Job Competencies Required
¨ Proven communication and interpersonal skills / ¨ Good knowledge, understanding and commitment to the mission, vision and values of the Sisters of Mercy¨ Demonstrated ability to work collaboratively and with a team focus / ¨ The ability to implement and evaluate education
¨ Knowledge of and experience with change management principles / ¨ Demonstrates advanced clinical skills and knowledge
¨ Confident and resourceful in approach / ¨ Knowledge of contemporary nursing & midwifery issues
¨ Demonstrated ability to provide professional/clinical leadership / ¨ Innovative approach to problem solving
¨ Quality focused
¨ Innovative approach to education / ¨ Attention to detail
¨ Knowledge of (EQuiP) quality accreditation standards
Key Result Areas / Key Activities / Standard Measures /
¨ Ensure the provision and implementation of quality clinical care
¨ Assists the implementation of quality management / ¨ Adheres to standards as set down by the Nursing and Midwifery Board of Australia
¨ Keeps up to date with quality accreditation standards & contributes towards accreditation by ACHS
¨ Facilitates quality education for staff
¨ Facilitates the clinical orientation of new staff
¨ Provides clinical support for course and program participants
¨ Provides support for the coordination & delivery of professional development activities and competency assessments / ¨ Organisation successfully accredited by ACHS
¨ Evaluation of courses and programs demonstrate learner satisfaction
¨ Evidence of successful completion of unit / ward based competencies
¨ Evidence that new staff are oriented to the unit
¨ Evidence of contribution to continuing professional development programs
¨
¨ Ensure effective lines of communication are maintained
¨ Assists with Human Resources Management / ¨ Ensure all staff behave in accordance with Mercy health’s values at all times and resolve conflict as required
¨ Liaise closely with all members of the Education Unit and Nurse Unit Managers
¨ Demonstrates supportive behaviours for colleagues and learners
¨ Attends hospital forums and unit / department meetings as required
¨ Establishes effective and appropriate patterns of communication with clients, families, colleagues and management
¨ Initiates and maintains accurate documentation
¨ Collaborates with the education unit team to ensure appropriateness of clinical support services
¨ Assists with performance management of graduate nurses and student nurses
¨ Provides clinical teaching to learners under the direction of the undergraduate coordinator, senior nurse educator, & GNP coordinator / ¨ Evidence of a culture with open and transparent communication
¨ Well informed staff working in a harmonious environment
¨ All appropriate parties are informed at all times
¨ Nursing students and other learners are well supported
¨ Affiliated universities continue to utilize WMH for clinical placements
¨ Undergraduate nursing students feel well supported and WMH successfully recruits large numbers of quality applicants to our GNP.
¨ Ensure the provision of customer focused care / ¨ Knowledge of ‘Mercy Health Complaints Policy’ and incident reporting
¨ Encourages participation in professional development activity
¨ Supports and encourages evidence based practices
¨ Facilitate competency assessments for staff
¨ Assists with recruitment and selection of graduate nurses and postgraduate students / ¨ Minimal customer complaints
¨ Minimum timeframe to resolve complaints
¨ Increased attendance of professional development workshops and inservices
¨ Increased staff up-skilling and pursuing further study within their specialty areas
¨ Decreased number of adverse incidents
¨ Contributes to professional development of others and ensure responsibility for own / ¨ Keeps abreast of changing trends in relevant clinical areas by attending inservices, workshops, seminars, conferences or other relevant professional development opportunities
¨ Maintains a high standard of clinical knowledge through ongoing professional development
¨ Seeks to improve knowledge of evidence based practice
¨ Encourages professional development of individuals / ¨ Clinical and theoretical knowledge is up to date
¨ Membership of relevant committees
¨ Evaluation of educational activities
¨ Membership of relevant professional bodies
¨ Contributes to nursing clinical practice research and the application of findings / ¨ Supports and facilitates research projects in the unit
¨ Identifies opportunities for research in clinical practice / ¨ Improved patient care
¨ Enhanced professional development of nurses
¨ Progressive and up to date care in all areas of nursing
¨ Contributes to a collaborative approach to change management & application / ¨ Actively pursues improved practice guidelines
¨ Proactively contribute to continuous improvement within the organisation / ¨ Assists with forward planning for new developments at WMH
¨ Contributes to a collaborative approach to policy and procedure review and development / ¨ Develop and maintain professional standards of knowledge of policy and procedure
¨ Contribute to the development of practices, procedures & protocols
¨ Keep abreast of developments in clinical practice in order to monitor their impact on patient services
¨ Encourage Student and graduate participation in policy and procedural process / ¨ Continuous policy and procedure review and development
¨ Takes reasonable care to protect the health and safety of themselves, fellow staff and others in the workplace / ¨ Complete incident reports
¨ Elect and support health and safety representatives
¨ Contribute to risk assessments
¨ Participate in training and meetings regarding safety
¨ Employees ensure own protection against vaccine preventable diseases
¨ Orientation of new staff
¨ Compliance with OH&S policies and procedures
¨ Applies infection control precautions / ¨ Reports hazards, near misses and injuries immediately
¨ Uses personal protective equipment
¨ Comply with risk management policies and procedures and instruction
¨ Attend all safety meetings and training sessions
Employee’s Signature: / Date:
Print Name:
Line Manager Signature: / Date:
Print Name:
Clinical Support Nurse