Académie de Poitiers
EVALUATION SPECIFIQUE POUR L’ATTRIBUTION DE LA MENTION «SECTION EUROPEENNE»
Baccalauréat Professionnel Tertiaire (comptabilité, secrétariat , accueil et services)
Session 2007
Epreuve orale
Durée de l’épreuve: 20 minutes
Préparation: 20 minutes
A. Première partie: durée 10 minutes, préparation 10 minutes
SUJET N° 2
Document candidat
FILLING IN AN ACCIDENT REPORT FORM ON THE PHONE
Role play :
You work as an employee at Barkers’ shop. Today you receive an e-mail from one of the employees who had a work accident yesterday.
You need to phone the employee to ask him for more information so as to fill in his accident report and send it over for him to sign.
Enclosures
Annex 1 : E-mail sent by the victim
Annex 2 : Accident report form
C The candidate is expected to :
§ Start and end the conversation on the phone politely.
§ Complete the missing information on the report and indicate that he will send the report filled in for signature.
§ Adopt a professional attitude.
Académie de Poitiers
EVALUATION SPECIFIQUE POUR L’ATTRIBUTION DE LA MENTION «SECTION EUROPEENNE»
Baccalauréat Professionnel Tertiaire (comptabilité, secrétariat , accueil et services)
Session 2007
Epreuve orale
Durée de l’épreuve: 20 minutes
Préparation: 20 minutes
A. Première partie: durée 10 minutes, préparation 10 minutes
ANNEX 1
ñ6 ò 6 + P 6 4 3 6From :
To: Mr/Ms (candidate)
Sent : Date 8:45
CC :
Attachments:
Subject: my accident report on Wednesday, June 10th 2007
Dear Jane,
As you know I had an accident while delivering goods outside the shop.
It happened in the afternoon. I had just stopped the lorry outside Barkers’ when a heavy parcel fell on my left foot. Later my colleague Mark drove me to the hospital.
There I had some x-rays done and they told me that my foot was fractured. I’m not allowed to walk for a fortnight.
Call me if you need more information to complete my accident report form. Telephone number: (1609) 655-218
See you soon,
Jimmy
Accident report form
DETAILS OF INJURED PERSONName: JIMMY ROBERTSON Date of birth: 1
Address : 5 lisnarea avenue, Northallerton – North Yorkshire
Emergency Contact Number:
Is the Injured person:
R An employee q a trainee
q A family member q a visitor
TYPE OF ACTIVITY AND ENVIRONMENT
Location where accident occurred: 2
What type of activity was the injured person doing at the time of the accident?
3
Was the injured person authorised to be in that place? 4
Or carrying out this activity? 5
If the accident occurred outside, give the following information:
Visibility : Good/Reasonable /Poor/ /Fog
Place: Road/Office/Transport 6
Weather: Wet/Dry/Hot/Mild/Snow/Ice/Hail/Sun
Wind: Light/Fresh/Strong/Gale
CIRCUMSTANCES OF ACCIDENT
Date 7 and time 8 (am/pm) of accident.
Briefly describe what the person was doing at the time of the accident and tick the agent involved:
q Machinery q Someone falling q Vehicles
q Striking on/striking against objects q Explosives/Electricity q Animals
q Objects falling q Fire/Hot substances
q Poisonous/Corrosive substances q Handling objects 9
q Hand tools q Occupational disease
Briefly describe the action leading to the injury:
10
If there were any witnesses to the accident, please give name and contact address:
11
Other details:12
DETAILS OF THE INJURY
Indicate the type of injury: 13
q Bruising, contusion q Dislocation q Concussion
q Gassing q Internal injuries q Drowning
q Open wound q Poisoning q Abrasion, graze
q Infection q Open fracture q Radiation effects
q Burns, scald, frostbite q Amputation q Suffocation, asphyxia
q Closed fracture q Sprain, torn ligaments q Electrical injury
q Injury not ascertained
q Other (please specify) ……………………………………………………..
Indicate the part of the body most seriously injured: 14
q Head (except eyes) q Hipjoint, thigh, kneecap q Eyes
q Knee joint, lower leg, ankle q Neck q Foot
q Back, spine q Toes (one or more) q Chest
q Abdomen q Lower arm, wrist q Hand
q Fingers (one or more) q Shoulder, upper arm
q Closed fracture q Multiple injuries
q Other (please specify) ……………………………………………………….
What hospital was the injured person taken to: 15
Name: ……………………………………………………………………………………………………
Address: …………………………………………………………………………………………………
Telephone Number: ……………………………………………………………………………………
OUTCOME OF ACCIDENT
q Fatal q Non-fatal
Anticipated absence from work 2-3 q 4-7 q 8-14 q 14+ q Days 16
Date of resumption of work: 17
Name of First Aider/Person Reporting Accident:
Date: Signature
Name of Head of Department:
Date: Signature
Safety Officer’s Notes :
…………………………………………………………………………………………………...
……………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………….
3