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Section 2 Table of Contents Page
2.1 Purpose 2
2.2 Air Carrier Certificate 3
2.3 Distribution 4
2.4 Revision Control 5
2.5 Operations Notices and Memos – General 5
2.6 Operations Notices 6
2.7 Operations Memos 7
2.8 Glossary 8
2.1 PURPOSE
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2.1.1 This manual has been prepared to cover the policies and procedures governing the operation of the Flight Department of Company Aviation Services, LLC under its Air Carrier Certificate HXXXXXX. This manual will be kept current with revisions as necessary. The purpose of this manual is to assure the utmost in safety of operation and in the general efficiency of the Flight Department. It provides firm guidelines to enable all company personnel to carry out their assigned duties and responsibilities in accordance with company policies and FAA regulations.
2.1.2 This manual is intended to provide the most practical, efficient and effective operating procedures commensurate with the highest feasible degree of safety. It does not, however, provide a substitute for sound judgment.
2.1.3 Great care has been taken to assure that this manual is not contrary to any applicable Federal Regulations, applicable Foreign Regulations, Company Aviation Services, LLC operating certificate, or Company Aviation Services, LLC Operations Specifications. However, errors do sometimes occur despite all efforts. If the user finds such a conflict, the regulation, certificate, or Operations Specification will take precedence. If any conflict or error is found in The Company Aviation Services Operations Manual by the user it is his or her responsibility to contact the Director of Operations immediately in writing.
2.2 AIR CARRIER CERTIFICATE
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2.3 DISTRIBUTION
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2.3.1 A copy of this manual, or appropriate portions of the manual, will be furnished to all areas of responsibility within the company, including but not limited to:
(a) Maintenance Personnel
(b) Flight Crews
(c) Flight Standards District Office (FAA)
(d) Management Personnel
2.3.2 One copy of this manual will be maintained in current form at the principal operations base, located at Stevens Field Airport, Pagosa Springs, CO.
2.3.3 A copy of this manual will be issued (including all changes and additions) to all flight crewmembers, maintenance personnel, and ground operations personnel. All these recipients are required to keep their manual copy up to date with the changes and additions furnished to them.
2.3.4 All Company Aviation Services, LLC flight, ground, and maintenance personnel must use this manual in the conducting of all operations.
2.3.5 As required by FAR 135.293(a)(1), all pilots will be tested at least annually on their knowledge of this manual.
2.3.6 Company Aviation Services, LLC has also furnished the Pagosa Springs, CO Flight Standards District of the Federal Aviation Administration with a current and complete copy of this manual. The Director of Operations will furnish the FAA with all changes and additions to this manual in a timely manner.
2.3.7 Company Aviation Services, LLC also keeps a current and complete copy of this manual in each aircraft. The Pilot-in-Command will make this manual copy available to ground and flight personnel for their use when the aircraft is away from home base. The Chief Pilot is tasked with keeping the manual copies assigned to aircraft current.
2.4 REVISION CONTROL
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2.4.1 In accordance with FAR 135.21(a), revisions will be prepared by the Director of Operations. Each revision will have a revision number, date, and page numbers being revised. Revisions will be consecutively numbered.
2.4.2 It will be the responsibility of each manual holder to keep his/her manual current as per the Page Revision Log in Section 1. A Document Custody Form is required to be on file for those personnel issued this manual. In order to facilitate Record-keeping and ensure that all manuals are current, a Revision Notice will be distributed with each revision and will instruct personnel as to which pages are to be removed or replaced. After the new or revised pages have been added and the outdated pages removed, the person responsible for this manual will complete the receipt portion of the revision notice and either mail or deliver it to the Director of Operations.
2.4.3 All manual revisions will be submitted to the FAA for review prior to being implemented.
2.4.4 Revision control is accomplished in the upper right hand corner of each page. The date represents the date the revision became effective and the revision number represents the revision in which the page was replaced or altered.
2.5 OPERATIONS NOTICES AND MEMOS - GENERAL
2.5.1 When preparing a company manual of any kind, it is not possible to anticipate all of the issues and questions that might arise and need to be addressed. Operations Notices will be utilized to establish policy and make interim changes to the Operational Manual. Operations Memos will be used to impart operations related information when needed, to answer questions at the base of company level, or to supplement the guidance contained in the Operations Manual.
2.6 OPERATIONS NOTICES
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2.6.1 These notices will be issued to establish company policy on an interim basis. Each notice will contain a brief description of the situation prompting the notice.
2.6.2 Each notice will be issued with an expiration date and/or an anticipated date for inclusion into the company manual. Should a notice not be incorporated into the company manual and the expiration date has past, the information in the notice will be considered no longer valid. Expired notices that contain information still considered to be valid will be reissued.
2.6.3 A current collection of all valid operations notices will be maintained at each base and shall be available to all base employees.
2.6.4 At the Pagosa Springs base, the Chief Pilot is responsible for ensuring all pilots read and comply with operations notices.
2.6.5 The Chief Pilot is responsible for ensuring dissemination of operational notices to the satellite bases.
2.6.6 At satellite bases, the Lead Pilot is responsible for ensuring all base pilots read and comply with operations notices.
2.6.7 A periodic memo log will be issued and will be the mechanism for insuring that current memos are retained at each base.
2.6.8 The Director of Operations or Chief Pilot may issue operations notices.
2.7 OPERATIONS MEMOS
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2.7.1 Operations memos are an informal means of addressing, on an as needed basis, significant operations or specific aircraft issues.
2.7.2 Memos will not be issued with an expiration date. Periodically each memo will be reviewed for continued validity and pertinence. Memos deemed no longer valid or pertinent will be deleted.
2.7.3 Memos that are related to specific aircraft need only be retained at the affected bases.
2.7.4 A current collection of all valid operations memos will be maintained at each base and shall be available to all base employees.
2.7.5 Memos that are safety oriented will be retained in the base safety notebook.
2.7.6 A periodic memo log will be issued and will be the mechanism for insuring that current memos are retained at each base.
2.7.7 Inputs from the satellite bases are encouraged and appreciated.
2.7.8 A periodic memo log will be issued and will be the mechanism for insuring that current memos are retained at each base.
2.7.9 At the Pagosa Springs base, the Chief Pilot is responsible for ensuring all pilots read and comply with operations memos.
2.7.10 The Chief Pilot is responsible for ensuring dissemination of operational memos to the satellite bases.
2.7.11 At satellite bases, the Lead Pilot is responsible for ensuring all base pilots read and comply with operations memos.
2.8 GLOSSARY
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2.8.1 This Glossary was compiled to promote a common understanding of the terms used in Company Aviation Services, LLC’s Part 135, air taxi, General Operations Manual. Those terms most frequently used are listed below.
2.8.2 AD – Airworthiness Directive
AGL – Above Ground Level
Alternate Airport – An airport which the Dispatcher or PIC may designate to be used if weather conditions at the departure or intended destination are less than required.
ASOS – Automated Surface Observation System
ATA – Actual Time of Arrival
ATC – Air Traffic Control
ATIS – Automatic Terminal Information Service
AWOS - Automated Weather Observations System
BP – Both Pilots
CB – Center of Balance
CDP – Critical Decision Point
Ceiling – The AGL height of the lowest layer of clouds that is reported as broken or overcast, or the vertical visibility into an obscuration, such as fog or haze.
CFR – Code of Federal Regulations
CTS – Computer Training Systems
DA – Decision Altitude
DH – Decision Height
Duty Officer – Person acting on behalf of Scheduling/Dispatch during non-duty hours.
DOT – Department of Transportation
ECS – Environmental Control System
ETA – Estimated Time of Arrival
Extended Over-water Operations – Those flights conducted at a horizontal distance of more than 50 nautical miles from the nearest shoreline.
FAA – Federal Aviation Administration
FAF – Final Approach Fix
FAR – Federal Aviation Regulations
FSS – Flight Service Station
FSDO – Flight Standards District Office
Fuel Burn – The total fuel used from the departure airport to the destination airport and to land. Included in this figure is pre-computed fuel for taxi to and from a given runway. Company uses some pre-computed fuel burns for frequently flown routes. As an alternative, fuel burns are agreed upon by the PIC and Scheduling/Dispatch, prior to release of the flight.
FWFSDO – Fort Worth Flight Standards District Office
ICAO – International Civil Aviation Organization
IFR – Instrument Flight Rules
2.8 GLOSSARY, Continued…
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2.8.2 Continued…
IMC – Instrument Meteorological Conditions
KTS - Knots
KIAS – Knots Indicated Airspeed
LAHSO – Land And Hold Short Operations
LLC – Limited Liability Corporation
Maintenance Ferry Flight – A maintenance ferry flight operating under the authority of the Director of Maintenance or his representative and applicable FAR’s. Such a flight must be issued a maintenance ferry flight authorization, specifying the limitations and conditions under which it is to operate. A maintenance ferry flight is not to be confused with a repositioning flight.
MAP – Missed Approach Point
MDA – Minimum Descent Altitude
MGT – Measured Gas Temperature
MEA – Minimum Enroute Altitude
MEL – Minimum Equipment List
MIS – Mechanical Interruption Summary Report
MOCA – Minimum Obstruction Clearance Altitude
MSL – Mean Sea Level
MT – Mast Torque
NAVAIDS – Navigational Aids
NTSB – National Transportation Safety Board
NOTAMS – Notices to Airmen
NOS – National Ocean Service
NWS – National Weather Service
OEI – One Engine Inoperative
Over-water Operations – Those flights conducted over any body of water beyond that point at which an aircraft is unable to glide to the shoreline of land when all engines fail.
PC – Personal Computer
PF – Pilot Flying
PIC – Pilot In Command/Captain
PNF – Pilot Not Flying
PPR – Prior Permission Required
Repositioning Flight – Relates to the movement of an aircraft on which no payload is carried; the purpose of which is to locate the aircraft at a point where passengers, fuel, and/or cargo are to be boarded for revenue service. The aircraft may carry a full crew complement and other non-revenue passengers as approved, but will not carry revenue payload under this classification. A repositioning flight is normally operated under FAR Part 91.
Required Fuel – The minimum allowable fuel for an aircraft’s dispatch on a particular flight segment. This includes fuel to destination, then to the most distant required alternate, required reserves, contingency, and fuel for start and taxi. Known delays, diversions, etc. are considered in this figure. Also included is fuel for acceleration, climb, cruise, descent, one instrument approach and missed approach, and landing.
2.8 GLOSSARY, Continued…
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2.8.2 Continued…
Reserve Fuel – The amount of fuel required for an aircraft to fly at is normal cruising speed for 20 minutes under VFR and 30 minutes under IFR after reaching the destination/alternate airport.
RFM – Rotary Wing Flight Manual
RVR – Runway Visual Range
SDR – Service Difficulty Report
SEL – Single Engine Landing
SIC – Second In Command/First Officer
TCAS – Traffic Alert and Collision Avoidance System
UNICOM – Uniform Communication; a non-government communication facility which may provide airport information at certain airports.
VDP – Visual Descent Point
VFR – Visual Flight Rules
Visibility – The distance in statute miles, or fractions thereof, at which conspicuous objects can be readily identified.
VMC – Visual Meteorological Conditions
VOR Airway – A federal airway extending upward from 1200 feet AGL (or in some instances, higher) up to but not including 18000 feet MSL. These airways are depicted on Enroute Low Altitude Charts. And are identified by a “V” (Victor) followed by the airway number (e.g. V12).