ARC Financial Management Meeting
Roadmap to Success
May 20, 2015
I-clicker Session Feedback
Your role in the organization is best described as:
A. Financial – 24
B. Budget – 6
C. Other Administrative – 2
D. Program – 2
What is the most important aspect of the financial management and accounting services ARC provides your agency?
A. Cost savings – 4
B. Reporting Timeliness and Accuracy – 20
C. Specialized Knowledge and Technical Skills – 13
Which additional service would be most beneficial to your business?
A. Customer Self-Service Password Resets – 10
B. Customer Self-Service Help Desk System – 9
C. More Robust Personal and Real Property Management System – 18
How do you prefer to receive reconciliations and audit deliverables?
A. Email – 17
B. Web Based Data Sharing Environment –19
C. I Don’t Need Anything. ARC Handles Everything for Me – 2
What area of financial management does ARC need the most improvement in?
A. Audit Support & Financial Reporting (Financial Statements, GTAS, etc.) – 4
B. Transaction (Document) Processing – 12
C. Budget Reporting – 5
D. Reconciliation and Customer Communication – 13
What’s the most important benefit of a business intelligence tool?
A. Presentation-ready reports and Dashboards – 22
B. Automatic Report Distribution on a Schedule – 8
C. Forecasting and Budgeting – 7
D. Performance Measures – 2
How often does your organization review its Status of Funds workbook?
A. Daily – 11
B. Weekly – 10
C. Monthly – 6
D. Less Frequent Than Monthly – 2
How do you feel about your organization's budget status and detailed spending data (via the DATA Act) being made available to the public on a monthly basis?
A. I Feel Very Confident in the Integrity of my Agency’s Data - 19
B. I am Concerned About the Questions That May Come up by Having This Data Available – 8
C. I am Concerned About Our Ability to Produce the Information Required – 10
D. I am Not Sure What You are Talking About – 3
How does your organization currently manage its property accounting (both accountable and fixed assets) program?
A. We have our own property system – 10
B. We use ARC’s Fixed Asset Module – 9
C. We rely on spreadsheets to track accountable and fixed assets – 13
D. We rely on a contractor's service/system other than ARC – 5
How satisfied are you with your current approach to managing accountable property and fixed assets?
A. Our agency has a strong program with good internal controls that have a proven track record in audits – 11
B. Our agency's program is okay but could be improved – 16
C. Our agency's program is weak but has not been a focus of past audits – 5
D. Our agency's program is weak and it is a concern for our current audits – 5
In the Personal and Real Property Management arena, is there a good government need for a shared service approach to this area?
A. Yes – 18
B. No – 3
C. Undecided – 12
How do auditors influence your processes and procedures?
A. We only change processes and procedures due to audit findings when we agree it improves internal controls. – 20
B. We change processes and procedures due to audit findings even when we do not agree it provides value. – 9
C. We challenge auditor recommendations that all new internal controls must meet a cost/benefit test. – 7
D. We do not change. – 0
Where do you feel ARC should focus more attention?
A. Improving systems and business processes. – 22
B. Providing more customer outreach/relationship building with customers. – 11
C. Developing personnel in financial management topics. – 3
D. Standardizing practices across all customers – 1
How often do you use the ARC Customer Access Page?
A. Daily – 18
B. Occasionally – 12
C. Never – 6
My agency currently uses financial management data from ARC's platform by:
A. Relying on Discoverer to meet its management reporting needs. – 29
B. Maintaining a separate data warehouse from ARC to meet its management reporting needs. – 0
C. Maintaining Spreadsheets – 6
D. Other – 1
How helpful would you find an integrated budget formulation - financial management offering?
A. Very Helpful – 22
B. Somewhat Helpful – 5
C. Not Needed – 2
D. I am not in a position to answer – 8
How often do you see your key ARC contacts in Accounting in person?
A. Not often enough would like to have more face-time by current Parkersburg contacts. – 14
B. Too Much! – 0
C. We do not need face time as remote tools such as phone and email work fine We would prefer a DC-based contact – 19
D. We would prefer a DC-based contact – 4