ICT Days @ The World Bank
Innovate – Connect - Transform
March 28 – March 31, 2011

e-Government PPPs Day:

Leveraging Private Sector for Services Delivery

March 28, 2011

Connectivity Infrastructure Day

March 29, 2011

eTransform Days: Enabling Transformation of Service Delivery
and Accountability

March 30-31, 2011

ICT for Competitiveness and Innovation Day

March 30, 2011

Special Sessions on Singapore, India and WB Procurement

Slides and Connection URL @

ICT Days 2011 sessions are a joint undertaking of the Sustainable Development Network, the Finance and Private Sector Development Network and the World Bank Institute, illustrating the prevalence and ubiquity of ICTs in the development and knowledge agenda today. All content and presentations available at and at

eGovernment PPPs Day
Leveraging Private Sector for Public Service Delivery
Monday, March 28, 2011
I Building 1 - 200
8:00 – 08:15 / This learning event is designed to support WBG TTLs and staff in designing and structuring eGovernment PPPs as well as mobilizing WBG advisory and financial expertise to address the legal, procurement and financing challenges that these projects present. The speakers will include representatives from several leading firms which are currently involved with eGovernment PPPs as well as industry consultants and WBG experts. We will also feature country cases of Singapore and India.
Welcome and Opening Remarks
Jose Luis Irigoyen, Director, Transport, Water and ICT, and Leader, Global Expert Team on PPPs.
8:15– 10:00 /
Session 1:Introduction to PPPs
This session will present an overview of PPP forms and business models and the PPP legal and regulatory issues and policy objectives.
Speakers:
  • Randeep Sudan, Lead ICT Policy Specialist, World Bank
  • Edward White, IP3 PPP expert
  • Seah Chin Siong, CEO, IDA International: PPP – The Singapore Journey
Moderator: Philippe Dongier, Sector Manager, ICT Sector Unit, World Bank
10:00– 10:15 / Coffee break
10:15 – 12:30 / Session 2: PPPs in Practice – Case Studies
This session will examine actual examples of PPPs developed to address specific e-government applications. The speakers will present case studies of PPP projects supported by the World Bank Group, in Ghana and Philippines, as well as US State eGovernment portals built and maintained by private sector partners.
Speakers:
  • Jesse Ang, IFC Manila -IFC-supported PPP for motor vehicle and drivers license administration in Philippines
  • Mavis Ampah, Senior ICT Policy Specialist - WB supported PPP for tax administration in Ghana
  • Christopher Neff, Vice President, NIC - US State eGovernment portals
Moderator: John Wille, Lead Private Sector Development Specialist, Investment Climate
Department, IFC/World Bank
12:30 - 13:30 / Lunch will be provided by organizers in I1-200
*
13:30 – 14:45
14:45 – 15:45 / Session 3: Country Examples of e-Government PPPs
This session will look into successful PPP cases implemented in Singapore and India. The
session will present the roadmap of countries’ PPP implementation, provide lessons learnedand best practices that can be replicated elsewhere.
Part 1. The Case of Singapore
Speakers:
  • Lena Ng, Divisional Director, Infocomm and Media Division IE Singapore: TradeNet, from PPP to Privatization
  • Joseph Teo, Director, e-Government Leadership Centre: Capacity Building for e-Government – the PPP model in Singapore
Moderator:Randeep Sudan, Lead ICT Policy Specialist, World Bank
Part 2. The Case of India
  • Abhishek Singh, Director, Department of IT, Ministry of Communications & IT
Moderator:Deepak Bhatia, Lead eGovernment Specialist, ICT Sector Unit, World Bank
15:45 – 16:00 / Coffee Break
16:00 – 17:30 / Session 4: Implementing e-Government PPPs
This session will facilitate an open discussion and debate around challenges of financing, procuring and implementing PPPs within the World Bank Group operational context, borrowing on innovations in PPPs and based on the case study presentation.
Speakers:
  • Jeff Hamaoui, Cazneau Consulting (innovations in PPPs, case study)
  • Sara Sigrist, Program Manager, Public Private Partnership in Infrastructure Resource Center, LEGPS
  • AshishBhateja, Senior Procurement Specialist, World Bank
Discussants:
  • Andrew Bartley, Chief Investment Officer, IFC
  • Gurcharan Singh, Senior Procurement Specialist, World Bank
  • James Newman, Counsel, ICT Specialist, Finance Private Sector Development Infrastructure
Moderators: SamiaMelhem, Senior Operations Officer and Chair e-Development
Thematic Group and John Wille, Lead Private Sector Development Specialist, CIC
Closing: The Way Forward for the World Bank Group
Connectivity Infrastructure Day
Tuesday, March 29, 2011
MC C1 – 200
(Please note change of venue)
8:00 – 8:15
8:15 – 9:15 / Welcome and Introduction to the Day’s Events
Session 1: Review of Connectivity Practice
This session will consist of aninternal, introspective review of the Connectivity practice complemented by internal knowledge sharing and brainstorming of the Bank’s regional connectivity programs: challenges, lessons and identification of opportunities
Discussants:
  • Richard Scobey, Sector Manager, Africa Region
  • Laurent Besancon, Program Coordinator ICT Sector, Africa Region
Moderator: Doyle Gallegos, Global Practice Leader Connectivity Infrastructure and Lead
ICT Policy Specialist, ICT Sector Unit
9:15 – 9:30 Coffee – break
9:30 – 10:15
10:15 – 12:30 / Session 2: Internal discussion of Connectivity Infrastructure Strategic Plan
This session will focus on the ICT Strategy Connectivity Section draft, consultation inputs, and proposed synthesis and redraft
Discussants:
  • Robert Pepper, Vice President, Global Technology Policy, Cisco
  • Tim Kelly, Lead ICT Policy Specialist
Moderator: Philippe Dongier, Sector Manager, ICT Sector Unit
Session3: Knowledge sharing and open debate session led by external thought leaders
and practitioners
This session will focus on the issues of connectivity infrastructure sharing, the net neutrality debate and discussion of publicly funded build-out of a national fiber optics backbone infrastructure. The session will consist of case-studies, practice-oriented discussions and policy options.
Part 1: Infrastructure sharing practices, challenges and policy implications
Speakers:
  • Daniel Leza, Vice-President, Legal and Regulatory, TMG
  • Carlos Rodriguez, Manager Regulatory Affairs, Telefonica International U.S.A.
Moderator: Juan Navas-Sabater, Lead ICT Policy Specialist, ICT Sector Unit
Part 2: Net Neutrality – Point and Counterpoint Debate
Speakers:
  • SaschaMeinrath, Director of the New America Foundation's Open Technology Initiative
  • Neil Chilson, Associate, Wilkinson Barker Knauer LLP
  • Jeff Campbell, Service Director, Technology and Trade Policy of Global Policy and Government Affairs, Cisco
Moderator: Carlo Rossotto, MENA Regional Coordinator, ICT Sector Unit
12:30 – 13:30 / Lunch will be provided by organizers in MC C1-200
13:30 – 14:30
14:30 – 14:45 / Session 3: Knowledge sharing and open debate session led by external thought leaders and practitioners(continued)
Part 3. Real life outcomes and lessons learned of a publicly funded build-out of a
nationalbackbone (Case Study: Rwanda / Korea Telecom)
Speaker:
  • Dr. Hansuk Kim, Vice President of Korea Telecom
Moderator: Mark Williams, Senior Economist and Rwanda RCIP Program TTL, ICT
Sector Unit
Session Wrap-up and Closing remarks
14:45 – 15:00 / Coffee break
Special Sessions
13:00 – 14:30
15:00 – 16:30 / The Future of e-Government: The Singapore Vision
Room: MC7 – 100
Keynote Speaker: Seah Chin Siong, CEO, IDA International, Singapore
Moderator: Jose Luis Irigoyen, Director, Transport, Water and ICT (TBC)
Discussant: Randeep Sudan, Lead ICT Policy Specialist, World Bank
India e-Government Experience. Transforming Public Services in India using ICT
Room: MC C1-200
Opening Remarks: Sanjay Pradhan, Vice-President, World Bank Institute (TBC)
Keynote Speaker:Shankar Aggarwal, Additional Secretary, Department of IT, Ministry of
Communications and IT
Discussant: RanjanaMukherjee, Senior Public Sector Specialist, South Asia Region
Moderator: Philippe Dongier, Sector Manager, ICT Sector Unit, World Bank
e-Transform Day 1:
Enabling transformation of service deliveryand accountability
Wednesday, March 30, 2011
Preston Auditorium
Breakfast
Served 8:30am
9:00 – 10:30 / This day will showcase and discuss best practices in using ICT as enabler of transformation of public services. The recent wave of collaborative and social media innovations together with ubiquitous cell phones and low cost geospatial tools provide new opportunities to radically improve public services using open and collaborative approaches including mass participation and more transparency in the development process.
Session 1 (Opening Keynote Panel): Using ICT to enable transformation of service delivery and accountability
Moderator: Jose Luis Irigoyen, Director, Transport, Water and ICT, World Bank
Keynote Addresses:
  • Andrew McLaughlin, Former Deputy CTO, USA, former Head of Public Affairs, Google
  • Victor Bodiu, Secretary General for Government of Moldova
Panelists
  • Inger Andersen, Vice-President, SDN, The World Bank
  • Sanjay Pradhan, Vice-President, The World Bank Institute
  • Shelley Leibowitz, WBG CIO and Vice-President
  • John Suffolk, former Government CIO, United Kingdom

10:30 – 10:45 Coffee break
10:45 – 11:55
11:55 – 1:00 / Session 2: Applications for Transformation Showcase. New tools for government accountability: the use of mobile phones, open government data and geo-referencing in Bank projects and beyond.
Part 1: Open Government
Speakers:
  • Sonny Bhagowalia, Deputy Associate Administrator, GSA (Data.gov )
  • Eric Swanson, Senior Advisor, DEC Development Data Group, World Bank
  • Clay Johnson, Founder, Big Window Labs
  • Seah Chin Siong, CEO, IDA International, Singapore
  • Woo-Chul Lee, Deputy Director, Anti-Corruption & Civil Rights Commission, South Korea(e-people system – using mobile phone in Korea)
Moderator: Philippe Dongier, Sector Manager, ICT Sector Unit, World Bank
Part 2: Mobile apps and geospatial technology for citizen participation
Speakers:
  • Ben Berkowitz, CEO & Co-Founder, SeeClickFix
  • Ben Taylor, Founder, Daraja, Tanzania
  • Josh Nesbit, Executive Director, Medic Mobile
  • Oscar Salazar, Founder Citivox
Moderator: Deepak Bhatia, Lead eGovernment Specialist, ICT Sector Unit
1:00 – 2:00 / Lunch Break
ICT for Competitiveness and Innovation Day
Wednesday, March 30, 2011
Preston Auditorium
2:00 – 2:05 / Welcome and Introduction:
  • Philippe Dongier, Sector Manager, ICT Unit, World Bank

2:05 – 2:45 / Setting the Scene: Shapes and Strategies for ICT-enabled Growth
The expansion of global connectivity is opening up new possibilities in the developing world to grow IT-based industries and knowledge-base in science, technology and innovation. This session will set the scene for further discussions during the day by elaborating how the global market for such services is shapingup appropriate strategies such as cluster competitiveness for fostering development, determining indicators for benchmarking competiveness, and how countries compare with each other as competitive locations.
Panelists:
  • JanamitraDevan, Vice President, Financial and Private Sector Development, World Bank
  • Johan Gott, Manager, Global Services Location Index, A.T. Kearney
  • Madan Pataki, Co-Founder & CEO, MeritTrac Services Pvt. Ltd, India
Moderator: Philippe Dongier, Sector Manager, ICT Unit, World Bank
2:45 – 3:45 / Session 1: Strategies for ICT-enabled Competitiveness and Job Creation
IT-based industries offer huge opportunities for developing countries to enhance incomes and grow employment. Given the importance of skills development for realizing the full potential of IT-based services and innovative spill-overs to other sectors, thesession will focus e.g. on approaches from India relating to rural BPO (Business Process Outsourcing), talentdevelopment strategies from Mexico and how governments can support employment through seed funding.
Panelists:
  • Jim Jaffe , President and CEO, National Association of Seed and Venture Funds, USA
  • RaulGonzalez, COO, MexicoFIRST
  • Lena Ng, Director, Infocomms & Media, International Enterprise Singapore
Moderator: Nagy Hanna, Senior Advisor on e-Strategies
3:45– 4:00 / Coffee Break
4:00 – 5:15 /
Session 2: Promoting Start-ups and Entrepreneurship
Developing countries are emerging as hot spots for new and innovative ideas leveraging on ICTs. Fostering entrepreneurship and launching successful technology start-ups is still a challenge. The session will focus on how developing countries could learn from experiences around the world, and benefit from emerging knowledge ecosystems that connect innovation globally. Insight will be on right policies, new incubation models, innovative financing approaches and future skills development in promoting technology start-ups and fostering entrepreneurship.
Speakers:
  • Sean Greene, Associate Administrator, Small Business Administration, USA
  • Thomas Andersson, President, International Organisation for Knowledge Economy and Enterprise Development (IKED)
  • JukkaSalminiitty, Director, FinNode – network of Innovation Hubs, Finland
Moderator: Valerie D'Costa, Program Manager, infoDev, Financial and Private Sector Development, World Bank
5.15 – 6:00 /
Closing Session:The Way Forward for the World Bank
Moderator: Randeep Sudan, Lead ICT Policy Specialist, ICT Unit, World Bank
Rapporteur:IlariLindy, SeniorICT Policy Specialist, ICT Unit, World Bank
Discussants
•Paulo Correa, Lead Economist, ECSF1
•Esperanza Lasagabaster, Sr Financial Economist, LCSPF
•Simon Bell, Sector Manager, MNSED
•Ismail Radwan, Lead Private Sector Development Spec, AFTFW
E-Transform Day 2
Thursday, March 31, 2011
MC2 - 800
8:00am Breakfast served
8.30 – 9.30
9:30 – 10.30 / The first session of this day will introduce the new Knowledge Platform on ICT Innovations for Accountability and Service Delivery -one of the first three recently approved World Bank knowledge platforms. This will be followed by three sessions that will focus on: i) the emerging theories of change by which technology and accountability can effect development goals; ii) innovative operational mechanisms such as crowdsourcing and prize-based competitions by which the Bank and country partners can introduce and scale solutions to help transform service delivery and accountability, and iii) "applications stores" that enable reuse across countries and foster a community for co-creation around various government services.
Session 1: Introduction and Consultation on the eTransform Knowledge Platform
Welcome and Opening Remarks
  • Philippe Dongier, Sector Manager, ICT Sector Unit
Presentation by Edward Anderson, ICT Specialist and SorenGigler, Senior
Governance Specialist
Open Discussion with external experts, Bank TTLs and other stakeholders
Session 2: Technology and Accountability - Theories of Change
Speakers:
  • Martin Tisne, Technology for Accountability Initiative
  • Ivan Sigal, Global Voices (TBC)
  • Bjorn-SorenGigler, World Bank Institute
  • ArabaSey, Research Associate, Technology & Social Change Group, University of Washington Information School
Moderator: Mary McNeil, World Bank Institute ANSA Network
10:30 – 10:45 Coffee Break
10:45 – 11:45
11:45 – 12:45 / Session 3: Crowdsourcing and ChallengeMechanisms - Leveraging Innovation
Speakers:
  • Paul Pluschkell, Co-Founder and CEO, Spigit
  • Matthew Greeley, Founder and CEO, BrightIdea
  • Sheila Campbell, Acting Director, Center for Excellence in Digital Government
    U.S. General Services Administration
  • Robbie Schingler, Office of the Chief Technologist, NASA
  • Yonghyun Kwon, Senior Information Officer, ICT Sector Unit
Moderator: Gail Davenport, World Bank Institute
Session 4: Developing Application Stores – Enabling Government Transformation
Speakers:
  • Laura Merling: Senior Vice President Application Platform and Strategy, Alcatel Lucent
  • Peter Corbett, CEO, iStrategy Labs
  • Sonny Bhagowalia, Deputy Associate Administrator, GSA (Data.gov )
Moderator: Randeep Sudan, Lead ICT Policy Specialist, ICT Unit, World Bank
Special Session on World Bank Procurement
Thursday, March 31, 2011
F9K- 184 E
2:00 – 5:00 /
Special session on World Bank Procurement Procedures and Policies.
Speaker: Gurcharan Singh (Guru), Senior Procurement Specialist
The session will cover:
·Selection of Consultants : Various selection Methods for Bank executing grants as well as Bank/IDA Funding Projects (QCBS, QCB, CQ, LCS and IC)
·IT Procurement: Single Stage vs Two Stage. Different Procurement Method ICB, NCB, LIB and Shopping
·E- Government Procurement: Bank Policy on E- Procurement. The important aspects for the successful implementation of e-GP

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