University Medical Centre

UNIVERSITY MEDICAL CENTRE

JOB DESCRIPTION: IAPT Team Administrator

REPORTS TO: Practice Manager / Clinical & Commissioning Admin Lead

IAPT GP Lead and GP Partners of University Medical Centre

JOB PURPOSE:

To be a part of the Administration Team and aid in developing IAPT services for the University Medical Centre in liaison with the Clinical & Commissioning Admin Lead.
To supervise and co-ordinate a comprehensive and effective administration system throughout the service.
To regularly review the delivery of a high quality IAPT service in liaison with the Clinical Lead
To be aware of and involved with relevant developments within the University Medical Centre that impact on the IAPT services.

OBJECTIVES:

To design and implement effective and efficient administrative procedures in line with the Partner Organisation, University Medical Centre.
Ensure a comprehensive secretarial and administrative service is provided to the IAPT clinical team.
To promote service to partnership organisations across the locality.
To assess capacity of service and develop proposals for business development.

MAIN DUTIES:

Ensure service is running efficiently and according to service specification. Providing activity data for bi-monthly meetings with Clinical Services Admin Lead and Practice Manager. Addressing any issues within the service and discussing development options.
Co-ordinate cover for absence of administrative staff.
Ensure clinical staff have up to date accreditation status with appropriate bodies
Ensure accurate data activity is recorded by both administrative and clinical staff.
Running Monthly Activity Reports, producing timely and accurate invoices.
Ensure systems are in place to be able to comply with data recording requirements according to the IAPT specification.
To pro-actively seek the views of the University Medical Centre’s Management Team and be able to respond to concerns in a timely fashion, protecting the reputation and integrity of the service.

Ensure an appropriate system is in place to respond to internal/external telephone calls and screen these where appropriate and ensure that messages are taken, recorded and passed on in a timely and accurate manner.
Ensure that appropriate diary management is in place for the service and clinical team, using both the service software (IAPTus) and clinical software.
To ensure communication links are timely across the service in all localities and that communications are delivered to all required members of staff.
To report to regular IAPT team meetings
Ensure a system is in place to open, sort and distribute mail for the service.
Maintenance of records and filing as appropriate ensuring information can be accessed efficiently.
Assist in increasing and maintaining information governance standards to include data quality.
Any other reasonable duties as may be required from time to time.
A positive contribution is made to the formulation of relevant practice philosophy, strategy and policy.
Professional skills and knowledge are kept up to date and developed to the benefit of the Medical Centre. (Ensuring training needs are reviewed)
Health and Safety responsibilities are fulfilled.
Patient Confidentiality is maintained at all times.

IAPT Team Administrator - June 2015K:\Staff Job Descriptions\Admin\IAPT Team Administrator - June 2015.doc