Service: Nursing / Position Title: Drug and Alcohol Nurse
Classification level: CNC ZA8 / Reports to: General Manager Nursing Services, Clinical Governance and Risk
The Service:
Central Gippsland Health Service (CGHS) is a subregional health service and the major provider of health and aged care services in the Wellington Shire. We serve an immediate population of approximately 42,000 in Central Gippsland, and reach a wider community in East Gippsland and parts of South Gippsland in terms of more specialized services such as perinatal services, critical care and surgery.
CGHS is unusual being both a sub-regional and an integrated health service, providing a broad range of primary, secondary and tertiary services, including a comprehensive range of HACC services, through to adult intensive, coronary care and level 2 neonatal care.
Acute services include a full time emergency department, critical care unit, neonatal critical care unit, operating theatres, day procedure unit, and oncology and dialysis services in addition to general medical and surgical services and sub-acute services including rehabilitation.
The health service has acute campuses at Sale, Maffra and Heyfield. Community and home support services are provided throughout the Shire of Wellington (with the exception of Yarram and District) with centers in Maffra, Sale, Heyfield, Rosedale and Loch Sport. Residential aged care services are provided at Sale, Maffra and Heyfield.
/ The structure:
Decision Making / Delegation
This position is at operational level and will have input into planning and decision making processes as part of the service team. The position reports to the General Manager Nursing Services, Clinical Governance and Risk who holds a delegated authority to the level of Department Head/Manager in accordance with “CGHS Instrument of Delegation”.
The work context
The Clinical Nurse Consultant (CNC) operates in a complex environment characterised by a need:
- To work as part of a large multidisciplinary team that provides services across a broad range of acute, emergency, inpatient, outpatient, rehabilitation, palliative, primary health and community support services;
- To provide leadership and management support for unit staff;
- To balance competing priorities and work demands and to identify and respond appropriately to critical and urgent clinical needs;
- To support the management team in appropriately prioritising patient need and to operate efficiently and effectively with a view to meeting community needs and providing a financially sustainable service;
- To understand and operate in a work environment driven by the need to meet clinical quality and safety guidelines; and
- To work closely and in collaboration with internal and external stakeholders.
The purpose of the position
Provide advanced clinical knowledge and skills in clinical assessments, program delivery and referral for clients who are experiencing problems with alcohol, tobacco and other drugs.
Specific Responsibilities
- Competently assess, plan, implement and evaluate care and response to interventions pertaining to the alcohol, tobacco and other drug withdrawal process and complex client’s needs.
- Conduct comprehensive client assessments including alcohol, tobacco and other drug specific information to determine appropriate interventions.
- Provide withdrawal advice to facilitate the most appropriate option for withdrawal.
- To liaise with medical practitioners and other health care providers where medical and other specialised interventions are required for withdrawal management.
- To facilitate referral to residential withdrawal facilities as appropriate.
- Identifies, plans, implements and evaluates appropriate clinical treatment programs in conjunction with other members of the team and other agencies.
- Ensure adequate screening and assessment processes are commenced at triage for groups with increased risk and problems associated with alcohol and other drugs including aggressive patients, Aboriginal and Torres Strait Islander people, mental health disorders.
- Participate in data collection and clinical research projects as required.
- Promotes effective working relationships with other services, health professionals and community agencies.
- Proactively identifies the need for change in clinical practice and participates in the development and implementation of strategies and care pathways to improve patient care.
- Ensure appropriate risk management strategies are employed, including identification, assessment, investigation, controlling and monitoring.
- Ensure the delivery of services is in accordance with harm minimsation policy and practice.
- Ensure evidence based practice and appropriate clinical care standards are used in all interventions and activities.
- Identify and manage conflict constructively including demonstrating an ability to appropriately manage aggressive patients.
- Participate in violence and aggression management training / or similar.
- Implement teaching strategies for both clients and staff as required.
- Participate in health promotion activities within CGHS and the broader community.
- Lead a culture of excellence, ethical conduct, and inter-disciplinary collaboration.
- Develop and coordinate the implementation of CGHS policies and procedures as they relate to alcohol, tobacco and other drug specific substances ensuring relevant external legislation requirements are met.
- Participate in CGHS working groups and committees and provide written reports and documents as appropriate.
- Ensure that senior management is informed of any practices that may inhibit the delivery of a high standard of patient/client care.
- Support the ongoing service improvement and strategic positioning of the organisation by creating an environment:
- that supports creativity, innovation and collaborative decision making within the service and through collaborative projects or endeavours across services and/or departments;
- that encourages people to identify inefficient or ineffective structures, systems and processes and supports them to find and implement solutions;
- that values excellence in customer service and continuous quality improvement.
- Support the maintenance, replacement and strategic acquisition of the infrastructure plant, and equipment required to provide a high quality health care consistent with CGHS’ role.
- Balance competing priorities and work demands, and identify and respond appropriately to critical and urgent clinical needs.
- Support patient management in accordance with the best interests of the patient.
- Develop and support a culture that values and supports continuous improvement.
- Participate in the clinical governance program.
- Ensure all reporting requirements are completed in a timely manner.
- Communicate effectively, with all stakeholders involved with the service.
- Meet KPI`s as agreed on interplan.
- Work collaboratively with all members of the multidisciplinary team to facilitate integrated person-centred care.
- Actively participate in quality activities and accreditation processes in accordance with standard practice.
- Manage OH&S consistent with overall OH&S programs, policies and procedures within CGHS and also: look after your own health; look out for the health and safety of others in the workplace; follow safe work practices; report hazards and injuries; participate in agency health promotion initiatives and support healthy lifestyle choices for staff.
- Contribute extensively to the development of an annual capability development plan designed to support you to:
- achieve your personal goals and objectives;
- live ethically within your personal value system; and
- enthusiastically support CGHS to achieve our strategic and service delivery goals and objectives.
- Support resident, client and community participation in decisions in all aspects of the service.
- Work within agency policies, procedures and code of conduct.
- Participate in mandatory education as it relates to your specific roles and responsibilities. This may include:
- Fire Safety
- Manual Handling / Back Care
- Minimal/No Lift (As appropriate)
- CPR (As appropriate)
- Infection Control – as it relates to the employees designated work role
- Advanced Life Support
SELECTION CRITERIA
Typical work schedule:Monday to Friday, 40 hours per week, inclusive of an ADO.
Qualifications:
- Registered Nurseholding current registration with Nursing and Midwifery Board of Australia.
- Experience working in the Alcohol and Other Drugs Sector and to have or be willing to work towards a qualification in Alcohol and Other Drug studies.
Leadership capabilities
- Plans strategically and thinks creatively
- Plans with a sense of purpose and direction
- Harnesses information and innovative practice to identify opportunities
- Shows judgement, intelligence and common sense
- Achieves results
- Builds work area capability and responsiveness
- Marshalls professional and technological expertise
- Implements change and deals with uncertainty
- Delivers on intended results
- Demonstrates personal drive and integrity
- Demonstrates and fosters professionalism and ethical behaviour
- Engages with risk and demonstrates personal courage and resilience
- Takes personal responsibility for meeting objectives and progressing work
- Demonstrates self-awareness and a commitment to personal development
- Communicates with Influence
- Communicates clearly
- Listens, understands and adapts to audience
- Negotiates persuasively and effectively
- Cultivates productive working relationships
- Builds internal and external relationships
- Values individual differences and diversity
- Facilitates cooperation and partnerships
- Guides, develops and mentors people
Nursing Capabilities
(Mapped to the ANMAC National Competency Standards for the Registered Nurse)
Demonstrated ability to practice within the domains and competencies that make up the National Competency Standards for Registered Nurses:
1. Professional practice;
2. Critical thinking and analysis
3. Provision and coordination of care;
4. Collaborative and therapeutic practice.
Technical Capabilities
Project Management (mapped to BSB41507)
- Demonstrated work in accordance with projects using change control procedures and performance measurement procedures.
- Effectively records progress of activities in relation to agreed schedules and plans.
- Demonstrated contribution to the development of quality requirements in the project plan and processes.
- Demonstrated writing skills to generate reports and project communications for stakeholders.
•Plans financial management approaches.
•Implements financial management approaches.
•Monitors and controls finances.
•Reviews and evaluates financial management approaches.
Use High Level Communication Skills (mapped to CHCEDS411A)
•Use clear oral and written communication.
•Contributes to the development of effective communication with the organization.
•Produce quality written materials.
•Understands the purpose of, and is able to use, common software applications for word processing and email.
Facilitates workplace change and innovation (mapped to CHCORG501B)
•Identifies the need to change.
•Describes the reasons for the change.
•Actively promotes and manages change.
•Remains calm and optimistic, even when things don't go as planned.
•Draws upon a range of sources for ideas and solutions.
Generic Organizational Capabilities
Care Coordination
- Understand the general concepts of an ageing population, chronic disease, ambulatory care sensitive conditions, and response from the health and aged care sector.
- Have knowledge of general concepts of care coordination, multidisciplinary teams and interdisciplinary processes.
- Understand general care coordination processes as they relate to your care setting.
- Understand and supportthe intake role and streamlined service booking systems with regard to your service.
- Understand and support person centered care as it applies to patient/client determined goals, assessment, care planning and multidisciplinary service delivery planning.
- Effectively access service directory to provide information and access service for people.
- Understand concepts of and provides targeted health promotion and health coaching for clients/patients.
- Complete or contribute to the completion of the initial needs identification/assessment and other relevant tool.
- Continuously looks for and contributes to continuous improvement opportunities.
- Understands and effectively uses CGHS “Riskman Q” quality improvement system.
- Actively manages and monitors continuous improvement processes.
- Fosters creativity and innovation and models innovative work practices.
- Supports the translation of ideas and concepts into practical solutions or outcomes.
- Supports the implementation of innovations.
- Establishes and or maintains CGHS OH&S system within responsibility areas.
- Establishes and or maintains participative arrangements for the management of OH&S.
- Establishes and or maintains procedures for identifying hazards, and assessing and controlling risks, including using “Riskman”, incident reporting and risk management system.
- Establishes and or maintains a quality OH&S management system including using Riskman Q quality improvement system.
- Effectively operates a personal computer.
- Creates learning opportunities.
- Facilitates and promotes learning.
- Provides support and supervision to relevant staff.
- Commits to on-going professional and capability development consistent with the CGHS Workforce Capability Framework.
- Effectively implements CGHS Workforce Capability Framework.
- Access, complete and record your own professional development opportunities.
- Ensure that you have read the Strategic Plan for CGHS and participate in the development of a workforce capable of meeting the services delivery and strategic goals and objectives.
- Effectively behaves in accordance with CGHS policies and procedures in relation to role responsibilities, inclusive of organizational requirements, for example:
- Access, Use and Disclosure of Information
- Equal Opportunity
- Whistleblowers Protection
- Dispute Resolution – Grievance Procedure
- Workplace Bullying and Harassment
- The Privacy Principles
- Code of Conduct for Victorian public sector employees
- Manage your own behavior in a way which enables sustained performance and an appropriate work/life balance.
- Actively supports CGHS organisational culture through role modeling CGHS organisational values.
- Successfully manages the team’s performance in accordance with CGHS policies and procedures.
- Exhibits knowledge and commitment to excellent customer service.
- Achieves high levels of service excellence.
- Expresses an understanding of what is expected in relation to written and verbal communication within the work area and ensures communications contain necessary information to achieve their purpose.
- Displays professional empathy.
- Fire Safety (mapped to: FPICOR2204B)
- Manual Handling/Back care (mapped to: HLTHSE204C)
- Minimal/No Lift (mapped to: HLTHSE204C)
- Cardiopulmonary resuscitation (CPR) (mapped to: HLTCPR201B)
- Infection Control (mapped to HLTIN301C)
- Advanced Life Support
I confirm that I have read and understand the above information and that this document forms part of my contract of employment.
Employee’s Name: ______
Employee’s Signature: ______
Date: ______
Director’s signature: ______
Date: ______
Prompt Doc No: <#doc_num> v<#ver_num Entered on PROMPT: <#issue_date Review & Update by: <#next_review_date
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