November 2017 Comments

Positive Responses

  • BecauseDr. Kapadia is a real professional, he always finds the best treatment for our daughter and us, he knows how to talk to a child and he listens to us.
  • I was dealt with efficiently and within a reasonable time frame.I left with revised prescriptions as a result of an earlier blood test.
  • The service is excellent in terms of the waiting time,facilities like waiting area,the professionalism of the staff at the reception etc.
  • This doctor is very patient and always ready to take on any challenges. His knowledge is good and never looks up on Google for an answer.
  • Always had top class service for 20 years.
  • Always happy with Doctors and Staff. Very knowledgeable and personable; prepared to go the extra mile if there are any problems.
  • As usual we found our Doctor very helpful and friendly.
  • Because they are very helpful and I am very comfortable with them.
  • Because all my needs are met each time I attend. But it would help if I was seen on time.
  • Because everything is ok.
  • Because I am extremely likely to recommend Chalkhill Family Practice to friends and family.
  • Because I didn't have to wait long considering how many people was waiting to be seen.
  • Because I received a good service.
  • Because it's a good service.
  • Because thank you so much for being very helpful to me.
  • Because the doctor is very helpful.
  • Because the doctors are very helpful and take care of the patient.
  • Because I get appointmentas needed.
  • Being with surgery for 12 years.
  • They are very helpful, polite and I get an appointment, when really needed
  • Doctors are very good
  • DoctorRahman and the Nurse Amino are excellent.
  • Dr Hussain and the Nurse I met in room 14 last week were very good, caring and professional.
  • Dr Kapadia listens to your needs and told you your options and is very thorough in his medical assessment & takes his time throughout each consultation.
  • Dr Kapadia looks after me very well,remind me of my son.
  • Dr Moin Kapadia is a very good and caring.
  • Dr Rahman and Dr Gopaldas both are wonderful doctors . They quickly assess the situation of the patient and take action.
  • Dr Rahman is easy to talk too, listens to your concerns and addresses them effectively.
  • Experience was simple and straightforward.
  • Fast and efficient service, short waiting time.
  • Friendly and professional staff.
  • Fully satisfied with treatment received.
  • Generally good but very hard to get through on the phone to make an appointment.
  • Good care short waiting time.
  • Good service.
  • Good doctors Dr Kapadia very helpful and polite!
  • Good service.
  • Good service.
  • Good service.
  • Good service.
  • Good service by the GPs.
  • Good support provided to my son with special needs.
  • Great and friendly stuff, fantastic service!
  • Great service and good doctor.
  • Great services.
  • I always manage to have my issues resolved with Dr Rahman. Although sometimes it's hard to obtain an appointment with her.
  • I find them very helpful.
  • I will recommend to friends.
  • I'm happy the service they provide.
  • Nearly always happy with the service.
  • Nice practitioners, nice service.
  • On time, careful doctors and lovely staff.
  • Quick service.
  • The appointment could be sought at short notice and the doctor was really good.
  • The clinic is very clean and respects the patient you only need for an interpreter.
  • The nurse was polite and supportive. I find her advice very helpful.
  • The Nurses and Doctors are very good and they listen to your cases.
  • The staff members are very good.
  • The team is best, very caring and customer services is extraordinary brilliant.
  • They are friendly and caring. If you have any query or problem they will sort it out for you and are very professional.
  • Very friendly staff, quick and on time.
  • Very good service and good doctors.
  • Very helpful and very caring team.
  • Very helpful doctor. My daughter has no problem seeing Dr. Hussain as she is very friendly and calm.
  • Friendly and welcoming.
  • Good doctors and good staff.
  • I would recommend your practice for health care and attention.
  • Hi the doctor is very good, because he listens to you, advises you and gives you the right medication thank you.
  • The Staff is friendly & Dr Kapadia was brilliant!

Bad response

  • Male doctor I visited last Friday didn't ask my permission before leaving his stethoscope inside my T-shirt and I felt really bad. He didn't bother to ask.
  • Had to wait for 3 weeks to see a doctor and then I couldn't get the time I wanted
  • The GP has referred me to a specialist before about the same issue and they didn't know how to deal with the issue. Therefore I had to come back to the GP
  • The surgery always runs late and to get an appointment for myself or my baby I have to wait 2-3 weeks, which is dreadful. I will look to change the surgery.
  • SometimesI’m not happy with this service.
  • The appointment was scheduled for 10:15am. I was called from a doctor half an hour later.
  • The tone of the person I spoke to yesterday was not good, she spoke to me as if I was stupid.