`

JOB DESCRIPTION

Post / Technical Support OfficerRegister
Joinery, Mechanical Engineering, Motor Vehicle, Electrical, Plumbing, Retail,Chef, Food Service, Brickwork
Ref / S09/18
Date of JD / January 2018
Salary (£) / Band5, SCP points 26-31,
£23,398 to £27,668 per annum pro rata
Unit / Training Organisation
Reports to / Head of School Training
Location / The appointee may be based at any of the College’s main campuses, and will be required to be available for work at any of the College sitesor at other external sites as required.
Total hours of work / Hours of work will depend on the project offered and may vary.
Work pattern / Will vary within the following times: Monday to Thursday 8.45 am to 5.00 pm and Friday 8.45 am to 3.30 pm. Hours may vary to suit the requirements of the post from time to time.

Job Purpose

The post holder will support the Head of School Training in the co-ordination and development of trainees and will be responsible for planning, co-ordinating, assessing and implementing trainee projects and/oremployability personal and social skills qualifications, and building a rapport with the external organisation representative if applicable. Example of projects include

  • Construction of a small store and toilet, conversion of an industrial unit to form workshops and offices etc.
  • Filing, laminating word processing documents
  • Manufacture and installation of security grilles
  • Shampoo, cut and blow dry clients’ hair,

Main Responsibilities and Duties

  1. Develop, plan, organise, co-ordinate and implement student projects and /or employability, personal and social skills qualifications in accordance with College and awarding body requirements.
  1. Supervise trainees/learners whilst undertaking projectsor employability and personal and social development and maintain discipline.
  1. Assist in the development of technical skills of trainees which will includedemonstrating skills to the trainees
  1. Liaise with Training Support Officers, Lecturers, external community group/charities/agencies to ensure contractual requirements completed to required standard.
  1. Provide timely reports and contribute to trainee PTP reviews.
  1. Implement College procedures regarding performance and conduct standards.
  1. Ensure the College’s quality, safety, and health standards are incorporated into all activities within responsibility of post-holder.
  1. Undertake trainee assessment, in line with awarding body requirements, including completion of all administrative activities, e.g. e-registers, timesheets etc.
  1. Ensure all resources required for projects are procured and available when required.
  1. Engage with the course team to assist in the achievement of the full training framework, including attendance at course conferences
  1. Participate in staff development programmes

NOTES

1. This is a description of the job as it is at present constituted. The duties and responsibilities are intended to give a broad indication of the variety of tasks the post holder may be asked to undertake. It should be noted that a job description is not an exhaustive list of activities and staff may be asked to carry out duties commensurate with the grade of the post. The job description may also be amended to take account of changed circumstances, and staff will be consulted when this is necessary. It is the College’s aim to reach agreement to reasonable changes, but if agreement is not possible, the College reserves the right to insist on changes to a job description after consultation with the post holder.

2.In carrying out the duties and responsibilities of the post it is expected that the post holder will do so in accordance with the College Ethos and Equal Opportunities

Policy.

3.This is a post which is governed by The Protection of Children and Vulnerable Adults

(Northern Ireland) Order 2003. Before appointing anyone to this post, it is policy to

ask for the relevant check to be carried out by Access NI

4.The College operates a no smoking policy and all staff are expected to adhere to this.

5.In order to deliver its objectives, the College has developed to the following set of

values and all staff expected to work within these;

  • Solution focused
  • Excellence driven
  • Responsive
  • Collaborative
  1. All Staff at Principal Lecturer Level and above (including equivalent staff on NJC Terms & Conditions, band 6 and above) are required to participate in evening and holiday cover rotas as required.
  1. All Staff are required to contribute to a healthy and safe working environment and to adhere to all health and safety regulations and College policies.
  1. All staff has a responsibility for ensuring that risks are managed at College, team and

individual level. This process will include the assessment and effective control of all

acceptable risk situations.

  1. All Budget holders will be responsible for ensuring the delivery of a balanced budget across their area of responsibility, including the delivery of any agreed cost improvement programmes.
  1. Please note that a waiting list may be created from this post from which further appointments may be made should the same or a similar post arise within six months of the interview date. Please note such posts may be based at any College Campus.

Selection Criteria

Technical Support Officer Register:

Joinery, Mechanical Engineering, Motor Vehicle, Electrical, Plumbing, Retail, Chef, Food Service, Brickwork

Essential Assessment Criteria

1.For the Vocational areas of: Joinery, Mechanical Engineering, Motor Vehicle, Electrical, Plumbing, Retail, Chef, Food Service, Brickwork.

Minimum of 3 years’industrialexperience in the vocational area applied for.

2.For the Vocational areas ofJoinery, Mechanical Engineering, Motor Vehicle, Electrical, Plumbing, Retail, Chef, Food Service, Brickwork.

Hold a Level 3 qualification in the vocational area applied for.

3.For the Vocational areas ofJoinery, Mechanical Engineering, Motor Vehicle, Electrical, Plumbing, Retail, Chef, Food Service, Brickwork.

Hold a Level 5 qualification in the vocational area applied forOR be prepared to obtain a Level 5 qualification in the vocational area applied for within 2 years of appointment.

4.GCSE English Language & Maths at grade C or above or equivalent.

5.Hold or be prepared to obtain an assessor qualification.

6.Hold or be prepared to obtain a teaching qualification.

7.A current driving licence and access to a car or have access to a form of transport that will enable the post-holder to fulfil the role in full.

8.Self-motivated with the ability to progress several tasks simultaneously and meet deadlines, including when working under pressure

9.Excellent IT Skills and competent in use of Microsoft Office Products

10.Excellent organisational skills.

11.Excellent communication and interpersonal skills.

12.Ability to develop strong working relationships with internal and external stakeholders.

Desirable Assessment Criteria

1.Minimum of 3 years’experience in a *relevant vocational area in a role which involved training.

Note: * Vocational areas that are considered relevant are as follows:

Joinery, Mechanical Engineering, Motor Vehicle, Electrical, Plumbing, Retail,Chef, Food Service, Brickwork.

Please note essential criteria 8, 9,10, 11 & 12 will not be used for shortlisting but will be assessed at interview.