VOLUNTEER TASK DESCRIPTION

Volunteer Role:Marketing and Social Media Volunteer

Section:Integration Services

Location:Stratford Advice Arcade

Reports to:Integration Services Manager

Time Commitment:1 day per week

Main role:Promoting the Integrations Team’s projects and activities and raising awareness about refugee issues

The Refugee Council is one of the leading organisations in the UK working with refugees and people seeking asylum. We not only give help and support, but also work with clients to ensure their needs and concerns are voiced and addressed.Volunteers are a key part of many of the services that support our clients and work alongside paid staff across the organisation.

About the Integration Team

TheIntegration team aims to provide advice and support to newly recognised refugees in the 5 main areas of immigration, housing, health, welfare and employment. The team currently has established an employment support service and has a history of providing housing, welfare and health related advice.

We are currently looking for a volunteer who can help us promoting our services and achievementsto the charity sector and the wider community, as well as raising awareness about refugee and asylum issues.

Specifically, the volunteer role includes:

  • Establishing and/or maintaining lively social media accounts and/or blogs for the Integration Team’s projects.
  • Writing and distributing a regular newsletter promoting the Integration Team’s activities and achievements.
  • Assisting with the production of other promotional material, including leaflets and posters.
  • Assisting with media requests.
  • Collating case studies.
  • Liaising with media and marketing managers working for the broader organisation.

Useful skills and experience

  • Experience of social media, copywriting or marketing.
  • Experience of using image editing software and of creating newsletters.
  • Excellent interpersonal, written and verbal communication skills.
  • Able to take the initiative and think creatively.
  • Strong professional ethics, discretion and confidentiality.
  • Interest in refugee issues.

Skills and experience to be gained from the role

  • Learning about the issues and barriers that refugees and asylum seekers encounter in their everyday lives in the UK.
  • Opportunity to play a valuable rolein promoting the rights of refugees and asylum seekers in the UK and make a real difference to their lives.
  • Improving media and communicating skills in a professional environment.

How we support our volunteers

Volunteers are valued members of our teams and we provide them with support and development opportunities. Volunteers will receive regular planned support sessions with their supervisors.

Refugee Council allows volunteers to attend our professional training courses when possible, free of charge. Training will be discussed with you during support sessions with your supervisor.

Volunteers will be given IT access and a Refugee Council email address whilst volunteering on this project.

Through sponsorship from the Marsh Trust, Refugee Council also provides volunteers with the opportunity to design and set-up a new service for new clients. There will be an opportunity to discuss this with your supervisor.

Volunteer roles are unpaid, but we can reimburse volunteers for lunch and travel costs. (Unfortunately our limited budget only allows for local travelling costs.)

ADDITIONAL INFORMATION

Health & Safety

The volunteer is responsible for:

Cooperating with the Refugee Council in delivering all legal responsibilities in respect of your own and your colleagues, volunteers, clients and others health and safety whilst at work.

Becoming familiar with the Refugee Council’s Health & Safety Policy and procedures including evacuation procedures at your workplace.

Carrying out risk assessments of your own work and especially of your own workstation to ensure that you do not expose yourself or others to unnecessary risk.

Equal Opportunities Statement

As part of its recruitment policy, the Refugee Council intends to ensure that no prospective or actual employee or volunteer is discriminated against on the basis of sex, race, nationality, marital status, sexual orientation, employment status, class, disability, age, religious belief or political persuasion, or is disadvantaged by any condition or requirement which is not demonstrably justifiable.

You can apply for this role at

Registered address: British Refugee Council, Gredley House, 11 Broadway, Stratford, E15 4BQ
Registered charity no. 1014576 Registered company no. 2727514