LWSC Job Description / F&B Manager / Page 2

LWSC Job Description / F&B Manager / Page 2

LEAVENWORTH WINTER SPORTS CLUB

Mission Statement

Our purpose is to promote health, fitness, and fun through skiing and other winter sports by providing quality facilities, education, and activities to the community.

FOOD & BEVERAGE JOB DESCRIPTION

Department: Ski Hill Lodge / Food & Beverage

Employment Dates: Typically Early December – Early March (depending on length of season)

Wages: $11.00 - $14.00/hr. DOE

Status: Full or Part-Time

Reports To: F&B Manager and General Manager

Description Summary

This is a working hands-on position that is very guest service and financial success oriented. Provide a family food & beverage concession and atmosphere that generates a positive financial return to the organization. Operations consist of the food & beverage concession at Leavenworth Ski Hill including Ski Hill Lodge facility as well as support and service for LWSC Events and Promotions as requested.

Essential Functions

· Greet guests and provide information, directions, and recommendations

· Perform cashiering functions using POS system; providing change, processing checks and credit cards, and issuing receipts or tickets to customers according to the department procedures; perform daily cash out and reporting following company processes

· Read and record totals shown on cash register tape and verify against cash on hand

· Produce an accurate daily sales check-out and deposit

· Quote price and describe features of items for which money is received

· Assist with ensuring items are kept well-stocked and ensure organization and general cleanliness by monitoring assigned work areas

· Assist with bussing dining area when needed

· Operate within the requirements of the Chelan-Douglas Health Department, WLCB and all public health laws

· Obtain required all operating permits and licenses

· Maintain the cleanliness and security of the Ski Hill Lodge facility and concession area

· Adhere to MSDS requirements applicable to the department

· Tend and maintain fireplace

· Enforce and maintain Rules of Conduct with children

· Adhere to the rules of the USFS Special Use Permit

· Keep all Lodge spaces clean and maintained including concession, public spaces and restrooms

· Maintain, clear and clean outdoor spaces around Lodge

· Remove daily trash to Ski Hill dumpster

· Decorate the Lodge as needed

· Maintain phone and/or radio contact at all times while on shift

· Prepare the facilities according to the daily operating schedule and/or event program in a timely fashion

· Work unsupervised in a manner that is professional and consistent with company and department policies and procedures

· Other duties as requested by F&B Manager, General Manager

Experience / Requirements

· Accurate cash-handling knowledge and skills

· Great guest service skills including professional appearance and demeanor

· Command of the English language both written and verbal

· Working knowledge of PC computers and POS systems

· Able to use good judgment and make sound decisions

· Able to pass a background check for cash handling

· Reliable all-weather transportation

Physical Requirements

· Stand and / or sit for extended periods, reach, walk, bend, stoop, kneel, crouch or crawl, and taste or smell

· Ascend and descend stairs and navigate uneven and or slippery terrain

· Lift up to 50 lbs.

· Tolerate hot/cold temperatures at times above 95 Degrees F or below 0 Degrees F

· The ability to walk on slick, wet snow covered, or uneven surfaces

Working Conditions

· Indoor / Outdoor including extreme temperatures and snow / ice in the winter months

· Must be able to function effectively with minimum supervision

· Noisy and fast-paced environment with adults, children and groups

Attendance

· Show-up for work in a timely manner appropriately dressed for daily operations according to the operating schedule

· Business operation schedules and levels are affected by the weather, requiring the ability for this position to maintain flexibility in the work schedule

· This position’s work schedule will also include weekends, holidays, evenings and extra hours

This is only a partial list of the Essential Functions, Experience / Physical Requirements and Conditions

Leavenworth Winter Sports Club Rev/2017

P.O. Box 573, Leavenworth, WA 98826

509-548-5477